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Committed to improving speech and language outcomes for children and adults with affordable, online therapy.
Financial Clearance Coordinator
Location
United States
Posted
73 days ago
Salary
$23 - $26 / hour
Seniority
Mid Level
Job Description
Financial Clearance Coordinator
Expressable
• Verify insurance and benefits to ensure timely financial clearance and accurate coverage documentation. • Manage prior authorizations and maintain complete billing documentation before services are rendered. • Serve as the main point of contact for client financial readiness and ongoing insurance support. • Monitor claim submissions and resolve denials, rejections, or pre-submission issues promptly. • Collaborate with Client Services, Clinical, and Operations teams to support scheduling and session readiness. • Provide responsive, accurate assistance to clients and internal partners on insurance and billing matters. • Identify and resolve workflow delays, ensuring next steps are clearly documented and completed. • Maintain thorough documentation and escalate complex payer or compliance issues as needed. • Ensure all work complies with company policies, HIPAA, and applicable regulations.
Job Requirements
- Associate’s degree or equivalent experience in healthcare administration, business, or a related field
- 2–4 years of experience in medical insurance verification, prior authorization, or healthcare billing/revenue cycle operations.
- Experience working with multiple payers, including commercial insurance, Medicaid and Medicare.
- Familiarity with electronic health records (EHR), billing systems, or practice management software (e.g., Candid, Athena, Kareo).
- Telehealth and multi-state healthcare experience strongly preferred.
- Strong understanding of insurance benefits, authorizations, and claims processes.
- Knowledge of HIPAA, healthcare compliance standards, and payer regulations.
- Excellent attention to detail, accuracy, and documentation practices.
- Strong analytical and problem-solving abilities; able to interpret payer responses and resolve issues independently.
- Clear and professional written and verbal communication skills; customer-service oriented.
- Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced, remote environment.
- Proficiency with spreadsheets, shared documents, and collaboration tools (e.g., Google Workspace, Slack, Airtable).
Benefits
- Exceptional paid time off policies that encourage and support life balance, including a winter break.
- 401k matching to ensure our staff have what they need to enjoy their retirement
- Health insurance options that ensure well being for the whole person and their family
- Company paid life, short-term disability, and long-term disability coverage
- Remote work environment that strives for connectivity through professional collaboration and personal connections
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