• Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition. • Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts. • Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively. • Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale. • Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.

• Own and execute the sales strategy for CoLab’s top enterprise accounts (10,000+ employees), driving long-term relationships and delivering solutions for large-scale engineering organizations. • Lead and close enterprise deals ranging from $200K to $2M+ with large organizations, navigating complex procurement processes and multiple decision-makers. • Conduct detailed discovery with multiple personas (engineering leaders, procurement teams, and executives) to understand their pain points and business goals. Provide consultative recommendations on how CoLab can optimize their design processes and reduce time-to-market. • Establish and nurture relationships with key stakeholders across target accounts to drive ongoing engagement and opportunities for account expansion. • Work with the sales team to create customized proposals, negotiate contract terms, and manage the deal process from initial contact through to close. • Partner with the Customer Success, Product, and Marketing teams to ensure seamless handoff of new customers and align on product development needs based on customer feedback. • Effectively manage a pipeline of high-value enterprise accounts to hit quarterly and annual sales targets. Provide regular updates on progress and forecast accuracy. • Collaborate with the Customer Success team on account expansions and contract renewals to increase customer lifetime value (CLV). • Develop territory and account plans for large enterprises to identify opportunities, track progress, and optimize resource allocation.

• Build relationships with existing customers and net new strategic accounts. • Build and execute a robust account strategy and plan to help the customer get the most value possible and CoLab to drive significant revenue growth. This includes deep account planning, mapping and multi-threaded selling. • Serve as an expert to your customers as it relates to CoLab and industry best practices. • Find, qualify and build opportunities within existing accounts. • Work in consultation with Account Executive and Customer Success teams enterprise account expansions and renewals. • Help drive growth among our customers by understanding their business and technical needs in order to achieve their desired outcomes. • Manage follow-up conversations and document all activities in Salesforce. • Travel to customer on-site on average 1 week per month.

• Conduct demos, manage product trials and close sales. • Identify growth opportunities within existing accounts • Forecast accurately and develop necessary pipeline to meet and exceed goals. • Partner closely with our marketing team to expand brand awareness. • Gather and pass on information on market and client product needs