• Your mission is to lead the world-class engineering organization (~50 people) that enables Help Scout to deliver innovative products and delight customers. You will helm our technical vision, develop our Engineering leaders, and define and execute an AI strategy that allows us to achieve ambitious product and business goals. • You’ll own: - **Technical strategy**: Your job is to deliver a product that’s performant, secure, and reliable for customers. You'll define and execute an AI strategy that allows us to achieve an ambitious product vision centered around intelligence, while leveraging AI to unlock new capabilities across Help Scout. You’ll also be focused on code modernization efforts to ensure the team can deliver product improvements at a high velocity. - **Organizational Leadership**: The organization is roughly 50 people. We have two departments: Product and Platform. Your top priority is to attract, hire, and empower the most talented engineers we can find. At Help Scout, commitment to excellence and craft is table stakes. You’ll be accountable for maintaining that standard across the board, raising that standard in critical areas for the business, and quantifying its impact on the business. - **Cross-Functional Leadership**: You’ll be responsible for communicating the Engineering strategy with teammates inside and outside of the organization. It’s important that everyone knows what we’ve accomplished, how it impacts the business, and where we’re headed next. You’ll bring technical expertise to crucial business conversations at the executive level, and you’ll help our engineering teams advocate for their work across the business. - **Engineering Investments**: You'll be accountable for the largest people and platform investments at Help Scout. That means owning the Engineering P&L, partnering closely with our strategic finance team to forecast and manage costs, and communicating clearly about where we're investing and why. You make smart tradeoffs and can defend them. - **Roadmap execution**: Engineering, Product, and Design operate in a shared ownership model where the three disciplines make decisions together. Alongside your partners on XLT, your collective goal is to deliver great products that drive business results. Delivering a product at our scale and continuously innovating is a huge challenge. Ultimately, it's your job to show up as a partner, make clear agreements with company stakeholders, and either meet them or renegotiate them.

• Ensure high reliability and correctness for the Issuing surface area, including APIs and services powering core card and account lifecycle flows • Lead delivery of new features and improvements across card issuance (physical + virtual), onboarding (KYB/KYC), and tokenization-related capabilities • Raise the bar on operational excellence: observability, incident response, on-call readiness, and pragmatic reliability improvements • Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way • Partner closely with Product and cross-functional stakeholders to clarify requirements early and keep engineering time focused on the highest-impact work • Lead efforts to improve systems, processes, and documentation so new team members can ramp quickly • Participate in and help evolve the team’s on-call rotation

• Take ownership of building and evolving the Rencore Governance platform across all layers • Align and guide three engineering teams by providing context, direction, and future-proof architectural thinking • Drive prioritization to ensure we focus on the highest-impact work • Own the technical quality of the backlog and support teams in execution • Raise the bar for engineering excellence: clean architecture, code quality, test automation, and CI/CD • Continuously improve development and QA processes to increase speed and reliability • Establish a metrics-driven delivery approach to better understand and improve performance • Ensure responsible AI practices are embedded across the entire SDLC • Support and grow your team through coaching, feedback, and development planning

Role Description TransTech and its principal owner, Bridge Industries (bridgeind.com), are seeking a Manager of Corporate Development to play a key role in executing TransTech’s acquisition and growth strategy. The Manager of Corporate Development will play an important role in executing TransTech’s long-term growth strategy. This position sits at the center of evaluating and executing acquisitions that expand the company’s capabilities, strengthen its market position, and drive long-term value creation. The individual in this role will work directly with senior leadership to identify opportunities, analyze potential investments, and help guide strategic decisions that influence the company’s future direction. The Manager of Corporate Development will lead deal execution, including: - Financial analysis - Diligence - Negotiation - Structuring - Closing This person will also help build and maintain a pipeline of acquisition targets, and support leadership in evaluating strategic opportunities. This individual will work closely with the VP of Corporate Development & Strategy, the CFO, the CEO, and other senior leaders to analyze opportunities, coordinate diligence efforts, and strengthen the company’s internal M&A capabilities. While this role focuses primarily on acquisition evaluation and execution, the Manager of Corporate Development will also work closely with the teams responsible for post-acquisition integration and transition planning to ensure diligence insights are effectively communicated and acquisitions are positioned for successful integration. The most successful candidate will combine strong financial and analytical skills with the ability to work cross-functionally across finance, operations, and business leadership teams. Qualifications - Minimum 3–7 years of experience in investment banking, private equity, corporate development, or other M&A-oriented finance roles. - Bachelor’s degree in Finance, Accounting, Economics or related field. Requirements - Strong business judgment and ability to assess strategic fit and long-term value creation opportunities. - Self-starter with strong ownership mentality and ability to manage multiple priorities independently. - Strong financial modeling, valuation, and analytical skills. - Advanced proficiency in Excel, PowerPoint and Word. - Experience working with virtual data rooms and managing diligence documentation. - Strong communications and interpersonal skills. - Phenomenal attention to detail. Benefits - Free HSA health plan or traditional PPO - 401(k) with generous company match (Safe Harbor) - Dental, vision, and optional coverage like accident & critical illness insurance - HSA and FSA accounts to save on healthcare costs - Company-paid Life, Long Term Disability, and AD&D insurance - Confidential support for mental health, family matters, legal concerns, and more through our Employee Assistance Program - Discounts on gyms, shopping & entertainment - Health benefits kick in fast – first of the month after 30 days Company Description TransTech is a leading provider of specialized infrastructure and custom-engineered equipment for diverse industries. Our expansive capacity and technical expertise enable large-scale production of complex, high-quality equipment while meeting rigorous quality and safety standards. TransTech’s companies provide comprehensive solutions for gas and liquid processing, storage, transfer, and utilization, adhering to ASME, API, and TEMA standards to ensure reliability and precision in every project. From individual services to full project solutions, TransTech’s teams deliver expert engineering, fabrication, construction, operations and maintenance, supporting projects nationally and internationally. We help customers achieve impactful, sustainable results with a commitment to safety, community, and environmental responsibility.