• Own the health, security, and governance of the Databricks environment • Manage, scale, and optimize computing clusters for data science and ML workloads • Configure workspaces, access controls, and network settings • Ensure high availability and reliability of analytics workloads • Monitor platform performance; build dashboards/alerts for cluster efficiency and job success • Enable and improve data ingestion, transformation, and model execution workflows • Build self-service tools to provision notebooks, clusters, and environments; drive automation to reduce toil • Manage Unity Catalog rollout/adoption for data discovery, lineage, and access governance • Review workspace configurations, cluster policies, and user permissions to maintain security • Support audit and compliance for data governance across Databricks • Partner with data and ML teams to optimize platform experience and unblock workflows • Coordinate with Cloud DevOps on AWS infrastructure, networking, and IAM dependencies

Role Description This role offers an exciting opportunity to lead mission-critical Identity and Access Management operations for a large-scale federal IT environment. You will manage a multidisciplinary team ensuring secure, reliable, and compliant access to enterprise systems, while collaborating with engineering, security, and agency stakeholders. The position requires a proactive leader who can drive operational excellence, implement automation, and continuously improve system reliability and scalability. You will oversee incident management, system monitoring, and process optimization, ensuring uptime and performance meet rigorous standards. This role blends hands-on technical oversight with strategic leadership, providing visibility and impact across critical IT infrastructure. You will thrive in a dynamic environment where your decisions directly influence security, compliance, and operational success. - Lead and manage operations, support engineers, and administrators responsible for IAM system availability, performance, and security - Oversee incident response, root cause analysis, problem resolution, and continuous monitoring to minimize downtime and service disruptions - Collaborate with Site Reliability Engineering (SRE) teams to implement automation, monitoring, and reliability improvements - Develop, maintain, and optimize Standard Operating Procedures (SOPs) for deployment, configuration, monitoring, and IAM resource management - Coordinate IAM feature rollouts, upgrades, and compliance activities with security teams and agency stakeholders - Drive continuous improvement through automation, monitoring enhancements, proactive issue identification, and scalability planning - Ensure compliance with disaster recovery, business continuity, and federal IT security standards (FISMA, NIST SP 800-53) - Monitor KPIs and service levels, implementing corrective actions to maintain operational excellence Qualifications - 10+ years managing mission-critical IT operations in highly regulated environments - 7+ years of direct experience in IAM operations, identity lifecycle management, or related fields - Hands-on or team oversight experience with automation tools (Terraform, Ansible, Puppet, Jenkins) and CI/CD pipelines - Experience collaborating with SRE teams to enhance system reliability and implement monitoring strategies - Strong leadership, communication, and mentoring skills for technical teams and senior stakeholders - Expertise in IAM solutions, SSO, authentication methods (SAML, OAuth, MFA), and directory services (LDAP, Active Directory) - Familiarity with cloud platforms (AWS, Azure) and hybrid environments - Knowledge of incident management frameworks, monitoring tools (Splunk, ServiceNow), and compliance standards - Preferred: Bachelor’s degree in Computer Science, IT, or related field; Splunk certification; experience in federal identity governance initiatives - Soft Skills: Servant leadership, adaptability in fast-paced environments, and ability to communicate effectively across technical and non-technical audiences - Must be eligible for Public Trust clearance Benefits - Medical, dental, and vision coverage - Wellness programs and Employee Assistance Program (EAP) - 401(k) plan with employer matching - Short-term and long-term disability insurance - Life insurance coverage - Education, training, and professional development opportunities - Generous leave policy including PTO, federal holidays, and military leave

• Maintain and update publisher contact details for accuracy • Consolidate duplicate publisher records or aliases in CRM systems • Correspond with publishers during onboarding—coordinate link building, pixel testing, and billing verification • Track, document, and support new publisher launches, tests, and turn-downs with Publisher Managers • Ensure publisher property information is correctly logged and up to date • Request and store benchmark stats for performance projections • Process test orders for new accounts and assist with troubleshooting as needed • Request, review, and store publisher media kits and placement samples • Ensure creatives match publisher specs and requirements • Coordinate internal review, feedback, and approvals for placement comps • Store client-approved creatives and keep live documentation current • Generate and distribute tracking links, ensuring proper setup and communication • Request postback integrations, piggyback pixels, and manage testing workflows • Liaise with finance teams to communicate billing terms and project details • Ensure insertion orders are in place for all billing needs • Monitor and log billing changes and opportunities in the project management system • Maintain clean data in project management and CRM platforms • Monitor automations and troubleshoot any issues to keep workflows running efficiently • Maintain internal documentation, templates, and tracking logs • Support internal communications to ensure priorities are clear and processes are followed

Role Description The Technology Operations & Delivery Lead is a leadership role reporting directly to the CIO. This is a role responsible for ensuring that technology work gets done — predictably, transparently, and in alignment with business priorities. This position owns the flow of work across IT, ensures disciplined delivery and operational execution, while also stepping in wherever needed to ensure smooth operations — including audit support, issue investigation, and operational problem-solving. This is a hands-on individual contributor role for a technology leader who is equally comfortable managing work intake through Azure DevOps or Kanban boards, leading audit and compliance efforts, and diving into recurring operational issues to drive root-cause resolution. The role carries influence and accountability and is ideal for someone who leads through collaboration, credibility, and execution. Key Responsibilities - Technology Delivery & Work Management - Own IT work intake, prioritization, and visibility using Azure DevOps (ADO), Kanban, and Agile practices - Coordinate delivery across projects, enhancement, and operational workstreams - Facilitate sprint planning, backlog grooming, standups, and delivery reviews - Ensure work progresses predictably, transparently, and in alignment with business priorities - Technology Operations & Execution - Ensure smooth day-to-day technology operations across systems, vendors, and teams - Lead responses to audits, compliance requests, and control reviews - Investigate recurring operational issues and drive root-cause analysis and corrective action - Step in wherever needed to remove blockers, resolve ambiguity and keep technology moving forward - Business & Stakeholder Engagement - Serve as a trusted partner to business leaders, translating needs into actionable technology work - Provide regular delivery, risk visibility, and execution updates and progress reporting to the CIO and stakeholders - Translate business needs into actionable, prioritized technology work - Balance competing priorities while maintaining focus on outcomes and value delivery - Leadership & Collaboration - Lead and coordinate IT staff without direct people management/HR responsibilities - Influence outcomes with engineers, analysts, vendors, and partners through clarity, structure, collaboration and follow-through - Promote operational discipline, continuous improvement, and a “get it done” culture Qualifications - 7+ years in technology operations, delivery, project management, or similar hybrid roles - Strong experience with Agile delivery, Scrum/Kanban, and work management tools (ADO preferred) - Proven ability to operate in both strategic and hands-on modes - Experience leading audits, incident reviews, compliance efforts, or control environments - Excellent communication and stakeholder management skills - Background in regulated industries (insurance, financial services, healthcare) is a plus Who This Role Is Not For - This role is not a good fit if you are looking for: - A pure Scrum Master role focused only on ceremonies - A traditional Project Manager role with narrow scope and limited operational accountability - A hands-off leadership role - Formal HR people management responsibilities - An environment where responsibility is tightly siloed with limited accountability Why This Role Matters This role acts as an extension of the CIO, ensuring technology doesn’t just have a roadmap — it actually delivers, operates cleanly, and earns trust from the business. Why Join Us You’ll work directly with the CIO, have real ownership of outcomes, and play a key role in shaping how technology operates and delivers value across the organization. Compensation - Commensurate with experience - Performance-based incentives Benefits - 401(k) company match up to 6% eligible upon hire - Medical, dental & vision, including company paid Life insurance and long-term disability - Health care flexible spending accounts - Paid time off - Parental & family leave; military leave & pay - Employee Referral Incentive - Career Development & Continuing Education Assistance Physical Conditions/Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.