• Support the coordination and execution of field activities across multiple projects and locations • Ensure field operations are properly planned, well-coordinated and executed according to standards • Act as a central coordination point between field technicians, project managers, and internal teams • Ensure smooth operations and clear communication • Support the preparation and planning of field interventions • Ensure all required information and resources are available • Track progress of ongoing field activities • Maintain trackers for field operations and activities • Prepare reports and summaries for internal teams • Identify operational issues or delays and escalate when necessary

Role Description The Field Operations Associate supports the coordination and execution of field activities across multiple projects and locations. This role ensures that field operations are: - Properly planned - Well-coordinated - Executed according to standards You will act as a central coordination point between field technicians, project managers, and internal teams, ensuring smooth operations and clear communication. This is a structured and execution-focused role, requiring strong organization, follow-up, and attention to detail. Tasks - Field Coordination - Coordinate field activities with technicians and project teams - Ensure tasks are properly scheduled and executed - Follow up on field operations and timelines - Operational Support - Support the preparation and planning of field interventions - Ensure all required information and resources are available - Track progress of ongoing field activities - Communication - Act as a link between field teams and internal stakeholders - Ensure clear and timely communication - Follow up on requests and updates - Tracking & Reporting - Maintain trackers for field operations and activities - Monitor progress, delays, and issues - Prepare reports and summaries for internal teams - Issue Management - Identify operational issues or delays - Escalate when necessary - Ensure resolution and proper follow-up Qualifications - Minimum 2 years of experience in: - Operations - Coordination - Customer support - Project support - Good level of English (written and spoken) - Strong organizational and multitasking skills - Ability to work in a structured environment - High attention to detail Requirements - Preferred - Experience in telecom, IT, or field operations - Experience working with international teams - Familiarity with Excel or tracking tools Benefits - Work Conditions - 100% remote (Syria) - Full-time position - Working hours: 9:00 AM – 6:00 PM (local time) - 1-hour break - Overtime required depending on operational needs - May include coordination across time zones - Fully compensated - Why Join Azurreo - Stable, full-time remote role - International work environment - Exposure to field operations and project coordination - Clear structure and processes - Long-term growth opportunities

• Lead a team on high visibility, cross-functional projects • Develop product strategy to grow a high-potential offering • Build processes, tools, and connections to achieve growth • Collaborate with Merchants and across departments • Analyze complex data sets and provide insights to leadership

Travel Concierge & Operations Specialist Location: Remote Working Hours: EST Engagement: Full-Time About the Role We’re hiring a Travel Concierge & Operations Specialist to support a fast-paced travel and aviation operations team. This is a hands-on, execution-heavy role where speed, precision, and client experience matter. You will be responsible for coordinating complex logistics, managing real-time requests, and delivering consistent white-glove treatment to clients at every touchpoint. This is not a routine admin role. You need to think fast, stay organized, and operate with a zero-error mindset while maintaining a premium client experience. What You’ll Be Responsible For Operations & Logistics Execution - Coordinate end-to-end travel logistics including flights, transport, accommodations, and special requests - Ensure all operations are executed with accuracy, speed, and white-glove level attention to detail - Track schedules, bookings, and client requirements with precision Real-Time Request Management - Handle live client, passenger, and internal requests in a fast-moving environment - Manage last-minute changes while maintaining a seamless, white-glove client experience - Prioritize multiple urgent requests without compromising service quality Client & Concierge Support (White-Glove Treatment) - Provide white-glove treatment to all clients, ensuring a high-touch, premium experience at all times - Anticipate client needs and proactively deliver solutions before issues arise - Coordinate premium services such as catering, hotels, and ground transportation - Maintain polished, professional, and confident communication in every interaction Vendor & Stakeholder Coordination - Liaise with operators, vendors, and internal teams to ensure seamless delivery of services - Ensure all partners uphold white-glove service standards aligned with client expectations - Maintain clear, structured, and proactive communication Problem Solving & Operational Excellence - Resolve issues quickly while protecting the client’s experience and service quality - Identify risks before they impact delivery - Continuously improve workflows to support efficiency and premium service standards What We’re Looking For Must-Haves - Strong attention to detail — nothing slips through the cracks - Experience in operations, logistics, travel coordination, concierge, or white-glove/high-touch service environments - Ability to manage multiple requests in a fast-paced, real-time environment - Strong problem-solving mindset and ability to think on your feet - Comfortable working in a dynamic, constantly changing environment Ideal Candidate - Organized, structured, and process-driven - Calm under pressure and able to handle high-stakes situations - Proactive with strong ownership - Detail-obsessed and execution-focused - Proven ability to deliver consistent white-glove treatment to demanding clients Nice to Have - Experience in private aviation, luxury travel, hospitality, or VIP services - Background in concierge or high-end client service roles - Experience managing complex, time-sensitive logistics What Success Looks Like - All operations are executed with speed, accuracy, and white-glove quality - Clients consistently receive premium, high-touch service without friction - Last-minute changes are handled seamlessly without impacting experience - Communication across all parties reflects a professional, white-glove standard Interview Process - Initial Screening - HR Interview - Final Interview