Travel Concierge & Operations Specialist Location: Remote Working Hours: EST Engagement: Full-Time About the Role We’re hiring a Travel Concierge & Operations Specialist to support a fast-paced travel and aviation operations team. This is a hands-on, execution-heavy role where speed, precision, and client experience matter. You will be responsible for coordinating complex logistics, managing real-time requests, and delivering consistent white-glove treatment to clients at every touchpoint. This is not a routine admin role. You need to think fast, stay organized, and operate with a zero-error mindset while maintaining a premium client experience. What You’ll Be Responsible For Operations & Logistics Execution - Coordinate end-to-end travel logistics including flights, transport, accommodations, and special requests - Ensure all operations are executed with accuracy, speed, and white-glove level attention to detail - Track schedules, bookings, and client requirements with precision Real-Time Request Management - Handle live client, passenger, and internal requests in a fast-moving environment - Manage last-minute changes while maintaining a seamless, white-glove client experience - Prioritize multiple urgent requests without compromising service quality Client & Concierge Support (White-Glove Treatment) - Provide white-glove treatment to all clients, ensuring a high-touch, premium experience at all times - Anticipate client needs and proactively deliver solutions before issues arise - Coordinate premium services such as catering, hotels, and ground transportation - Maintain polished, professional, and confident communication in every interaction Vendor & Stakeholder Coordination - Liaise with operators, vendors, and internal teams to ensure seamless delivery of services - Ensure all partners uphold white-glove service standards aligned with client expectations - Maintain clear, structured, and proactive communication Problem Solving & Operational Excellence - Resolve issues quickly while protecting the client’s experience and service quality - Identify risks before they impact delivery - Continuously improve workflows to support efficiency and premium service standards What We’re Looking For Must-Haves - Strong attention to detail — nothing slips through the cracks - Experience in operations, logistics, travel coordination, concierge, or white-glove/high-touch service environments - Ability to manage multiple requests in a fast-paced, real-time environment - Strong problem-solving mindset and ability to think on your feet - Comfortable working in a dynamic, constantly changing environment Ideal Candidate - Organized, structured, and process-driven - Calm under pressure and able to handle high-stakes situations - Proactive with strong ownership - Detail-obsessed and execution-focused - Proven ability to deliver consistent white-glove treatment to demanding clients Nice to Have - Experience in private aviation, luxury travel, hospitality, or VIP services - Background in concierge or high-end client service roles - Experience managing complex, time-sensitive logistics What Success Looks Like - All operations are executed with speed, accuracy, and white-glove quality - Clients consistently receive premium, high-touch service without friction - Last-minute changes are handled seamlessly without impacting experience - Communication across all parties reflects a professional, white-glove standard Interview Process - Initial Screening - HR Interview - Final Interview

Travel Concierge & Operations Specialist Location: Remote Working Hours: EST Engagement: Full-Time About the Role We’re hiring a Travel Concierge & Operations Specialist to support a fast-paced travel and aviation operations team. This is a hands-on, execution-heavy role where speed, precision, and client experience matter. You will be responsible for coordinating complex logistics, managing real-time requests, and delivering consistent white-glove treatment to clients at every touchpoint. This is not a routine admin role. You need to think fast, stay organized, and operate with a zero-error mindset while maintaining a premium client experience. What You’ll Be Responsible For Operations & Logistics Execution - Coordinate end-to-end travel logistics including flights, transport, accommodations, and special requests - Ensure all operations are executed with accuracy, speed, and white-glove level attention to detail - Track schedules, bookings, and client requirements with precision Real-Time Request Management - Handle live client, passenger, and internal requests in a fast-moving environment - Manage last-minute changes while maintaining a seamless, white-glove client experience - Prioritize multiple urgent requests without compromising service quality Client & Concierge Support (White-Glove Treatment) - Provide white-glove treatment to all clients, ensuring a high-touch, premium experience at all times - Anticipate client needs and proactively deliver solutions before issues arise - Coordinate premium services such as catering, hotels, and ground transportation - Maintain polished, professional, and confident communication in every interaction Vendor & Stakeholder Coordination - Liaise with operators, vendors, and internal teams to ensure seamless delivery of services - Ensure all partners uphold white-glove service standards aligned with client expectations - Maintain clear, structured, and proactive communication Problem Solving & Operational Excellence - Resolve issues quickly while protecting the client’s experience and service quality - Identify risks before they impact delivery - Continuously improve workflows to support efficiency and premium service standards What We’re Looking For Must-Haves - Strong attention to detail — nothing slips through the cracks - Experience in operations, logistics, travel coordination, concierge, or white-glove/high-touch service environments - Ability to manage multiple requests in a fast-paced, real-time environment - Strong problem-solving mindset and ability to think on your feet - Comfortable working in a dynamic, constantly changing environment Ideal Candidate - Organized, structured, and process-driven - Calm under pressure and able to handle high-stakes situations - Proactive with strong ownership - Detail-obsessed and execution-focused - Proven ability to deliver consistent white-glove treatment to demanding clients Nice to Have - Experience in private aviation, luxury travel, hospitality, or VIP services - Background in concierge or high-end client service roles - Experience managing complex, time-sensitive logistics What Success Looks Like - All operations are executed with speed, accuracy, and white-glove quality - Clients consistently receive premium, high-touch service without friction - Last-minute changes are handled seamlessly without impacting experience - Communication across all parties reflects a professional, white-glove standard Interview Process - Initial Screening - HR Interview - Final Interview

Travel Concierge & Operations Specialist Location: Remote Working Hours: EST Engagement: Full-Time About the Role We’re hiring a Travel Concierge & Operations Specialist to support a fast-paced travel and aviation operations team. This is a hands-on, execution-heavy role where speed, precision, and client experience matter. You will be responsible for coordinating complex logistics, managing real-time requests, and delivering consistent white-glove treatment to clients at every touchpoint. This is not a routine admin role. You need to think fast, stay organized, and operate with a zero-error mindset while maintaining a premium client experience. What You’ll Be Responsible For Operations & Logistics Execution - Coordinate end-to-end travel logistics including flights, transport, accommodations, and special requests - Ensure all operations are executed with accuracy, speed, and white-glove level attention to detail - Track schedules, bookings, and client requirements with precision Real-Time Request Management - Handle live client, passenger, and internal requests in a fast-moving environment - Manage last-minute changes while maintaining a seamless, white-glove client experience - Prioritize multiple urgent requests without compromising service quality Client & Concierge Support (White-Glove Treatment) - Provide white-glove treatment to all clients, ensuring a high-touch, premium experience at all times - Anticipate client needs and proactively deliver solutions before issues arise - Coordinate premium services such as catering, hotels, and ground transportation - Maintain polished, professional, and confident communication in every interaction Vendor & Stakeholder Coordination - Liaise with operators, vendors, and internal teams to ensure seamless delivery of services - Ensure all partners uphold white-glove service standards aligned with client expectations - Maintain clear, structured, and proactive communication Problem Solving & Operational Excellence - Resolve issues quickly while protecting the client’s experience and service quality - Identify risks before they impact delivery - Continuously improve workflows to support efficiency and premium service standards What We’re Looking For Must-Haves - Strong attention to detail — nothing slips through the cracks - Experience in operations, logistics, travel coordination, concierge, or white-glove/high-touch service environments - Ability to manage multiple requests in a fast-paced, real-time environment - Strong problem-solving mindset and ability to think on your feet - Comfortable working in a dynamic, constantly changing environment Ideal Candidate - Organized, structured, and process-driven - Calm under pressure and able to handle high-stakes situations - Proactive with strong ownership - Detail-obsessed and execution-focused - Proven ability to deliver consistent white-glove treatment to demanding clients Nice to Have - Experience in private aviation, luxury travel, hospitality, or VIP services - Background in concierge or high-end client service roles - Experience managing complex, time-sensitive logistics What Success Looks Like - All operations are executed with speed, accuracy, and white-glove quality - Clients consistently receive premium, high-touch service without friction - Last-minute changes are handled seamlessly without impacting experience - Communication across all parties reflects a professional, white-glove standard Interview Process - Initial Screening - HR Interview - Final Interview

Travel Concierge & Operations Specialist Location: Remote Working Hours: EST Engagement: Full-Time About the Role We’re hiring a Travel Concierge & Operations Specialist to support a fast-paced travel and aviation operations team. This is a hands-on, execution-heavy role where speed, precision, and client experience matter. You will be responsible for coordinating complex logistics, managing real-time requests, and delivering consistent white-glove treatment to clients at every touchpoint. This is not a routine admin role. You need to think fast, stay organized, and operate with a zero-error mindset while maintaining a premium client experience. What You’ll Be Responsible For Operations & Logistics Execution - Coordinate end-to-end travel logistics including flights, transport, accommodations, and special requests - Ensure all operations are executed with accuracy, speed, and white-glove level attention to detail - Track schedules, bookings, and client requirements with precision Real-Time Request Management - Handle live client, passenger, and internal requests in a fast-moving environment - Manage last-minute changes while maintaining a seamless, white-glove client experience - Prioritize multiple urgent requests without compromising service quality Client & Concierge Support (White-Glove Treatment) - Provide white-glove treatment to all clients, ensuring a high-touch, premium experience at all times - Anticipate client needs and proactively deliver solutions before issues arise - Coordinate premium services such as catering, hotels, and ground transportation - Maintain polished, professional, and confident communication in every interaction Vendor & Stakeholder Coordination - Liaise with operators, vendors, and internal teams to ensure seamless delivery of services - Ensure all partners uphold white-glove service standards aligned with client expectations - Maintain clear, structured, and proactive communication Problem Solving & Operational Excellence - Resolve issues quickly while protecting the client’s experience and service quality - Identify risks before they impact delivery - Continuously improve workflows to support efficiency and premium service standards What We’re Looking For Must-Haves - Strong attention to detail — nothing slips through the cracks - Experience in operations, logistics, travel coordination, concierge, or white-glove/high-touch service environments - Ability to manage multiple requests in a fast-paced, real-time environment - Strong problem-solving mindset and ability to think on your feet - Comfortable working in a dynamic, constantly changing environment Ideal Candidate - Organized, structured, and process-driven - Calm under pressure and able to handle high-stakes situations - Proactive with strong ownership - Detail-obsessed and execution-focused - Proven ability to deliver consistent white-glove treatment to demanding clients Nice to Have - Experience in private aviation, luxury travel, hospitality, or VIP services - Background in concierge or high-end client service roles - Experience managing complex, time-sensitive logistics What Success Looks Like - All operations are executed with speed, accuracy, and white-glove quality - Clients consistently receive premium, high-touch service without friction - Last-minute changes are handled seamlessly without impacting experience - Communication across all parties reflects a professional, white-glove standard Interview Process - Initial Screening - HR Interview - Final Interview