• Overall responsibility for the direction and management of the US Study and Site Operations Contracts and Payment team • Negotiate contracts with clinical investigators for Novartis sponsored studies • Oversee work product of contracts, CDA, and Finance managers • Actively troubleshoot issues and define solutions for timely high-quality study start-up activities • Participate in and drive initiatives related to Contracts, CDA, and Program Finance Management process • Collaborate with US Legal and other departments to resolve contractual issues • Manage workload and ensure timely execution of investigator contracts

• Support the coordination and execution of field activities across multiple projects and locations • Ensure field operations are properly planned, well-coordinated, and executed according to standards • Act as a central coordination point between field technicians, project managers, and internal teams • Coordinate field activities with technicians and project teams • Ensure tasks are properly scheduled and executed • Follow up on field operations and timelines • Support the preparation and planning of field interventions • Ensure all required information and resources are available • Track progress of ongoing field activities • Act as a link between field teams and internal stakeholders • Ensure clear and timely communication • Follow up on requests and updates • Maintain trackers for field operations and activities • Monitor progress, delays, and issues • Prepare reports and summaries for internal teams • Identify operational issues or delays, escalate when necessary and ensure resolution and proper follow-up

• Support the coordination and execution of field activities across multiple projects and locations • Ensure field operations are properly planned, well-coordinated and executed according to standards • Act as a central coordination point between field technicians, project managers, and internal teams • Ensure smooth operations and clear communication • Support the preparation and planning of field interventions • Ensure all required information and resources are available • Track progress of ongoing field activities • Maintain trackers for field operations and activities • Prepare reports and summaries for internal teams • Identify operational issues or delays and escalate when necessary

Role Description The Field Operations Associate supports the coordination and execution of field activities across multiple projects and locations. This role ensures that field operations are: - Properly planned - Well-coordinated - Executed according to standards You will act as a central coordination point between field technicians, project managers, and internal teams, ensuring smooth operations and clear communication. This is a structured and execution-focused role, requiring strong organization, follow-up, and attention to detail. Tasks - Field Coordination - Coordinate field activities with technicians and project teams - Ensure tasks are properly scheduled and executed - Follow up on field operations and timelines - Operational Support - Support the preparation and planning of field interventions - Ensure all required information and resources are available - Track progress of ongoing field activities - Communication - Act as a link between field teams and internal stakeholders - Ensure clear and timely communication - Follow up on requests and updates - Tracking & Reporting - Maintain trackers for field operations and activities - Monitor progress, delays, and issues - Prepare reports and summaries for internal teams - Issue Management - Identify operational issues or delays - Escalate when necessary - Ensure resolution and proper follow-up Qualifications - Minimum 2 years of experience in: - Operations - Coordination - Customer support - Project support - Good level of English (written and spoken) - Strong organizational and multitasking skills - Ability to work in a structured environment - High attention to detail Requirements - Preferred - Experience in telecom, IT, or field operations - Experience working with international teams - Familiarity with Excel or tracking tools Benefits - Work Conditions - 100% remote (Syria) - Full-time position - Working hours: 9:00 AM – 6:00 PM (local time) - 1-hour break - Overtime required depending on operational needs - May include coordination across time zones - Fully compensated - Why Join Azurreo - Stable, full-time remote role - International work environment - Exposure to field operations and project coordination - Clear structure and processes - Long-term growth opportunities