• Provide strategic direction and leadership to ensure the team meets client expectations. • Work with the Revenue Services People Leader to ensure the processes and inventory are in place to hit monthly, quarterly, and annual revenue expectations for the company. • Support the account managers in building and expanding relationships with clients. • Maintain a strong knowledge of insurance billing and reimbursement procedures and regulations related to insurance billing and collections. • Assist in the creation and implementation of new procedures or operational changes. • Assist with annual goal planning, annual reviews and monthly account reviews of assigned staff. • Load-balance departmental duties in order to establish the correct allocation of resources and accurate measurement of deliverables and program operational goals. • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. • Improve the business processes for the department through analysis and collaboration. • Enforce systematic processes in managing client requirements through use of a standardized knowledge base (Client Master Guides, Client Engagement Matrix, etc.) • Evaluate overall performance by gathering, analyzing and interpreting data and metrics. • Perform regular audits and client reviews ensuring EC is delivering all requirements to the satisfaction of the client. • Assist in developing and implementing plans and goals for the department. • Work with department management to coordinate and supervise daily operations. • Manage multiple teams by setting daily, monthly and strategic goals for assigned supervisors/managers. • Ensure compliance and consistency with regulations and internal policies. • Monitor attainment of objectives and goals. • Identify why/when/how to make up variances on best practice metrics, and report variances and action plans to Executive Management on a weekly basis. • Coordinate the development and execution of special projects as assigned by the Motor Vehicle Accident People Leader. • Provide superior service to clients by establishing collaborative relationships with intercompany and internal stakeholders across a complex and changing business landscape. • Maintain a current working knowledge of all related HIPAA regulations and ensures staff compliance to these requirements. This includes updating work processes, system capabilities, and policies and procedures as well as training staff on these requirements. • Other duties as required.

OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network (TMN) is a mission-based organization dedicated to providing high-quality services to those we serve. Therefore, to deliver on our mission, TMN expects every employee to perform his or her job first and foremost in accordance with the Company’s mission. SUMMARY Business owner of Revenue Cycle Systems, including third-party software and internally-developed systems. Uses experience and knowledge and works with field operations, field finance, and the SSC to identify opportunities for processing and reporting improvements and efficiencies. Acts as liaison with TMN IT and third-party system providers to ensure that revenue cycle system transactional processing and reporting requirements are met. Identifies and drives process improvements and efficiencies through automation and integration of systems. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: - Understands the company organizational structure and revenue cycle. Supports field finance, operations and SSC to facilitate implementation, upgrades, optimization and maintenance of systems that provide efficient and effective revenue capture, billing, collections and cash applications. - Manages team that implements, maintains and provides support for revenue cycle systems. - Current third-party systems include but are not limited to Avatar, Credible, Ratintree, Advisor and PCC AR and EHR systems, Alpha Collector, and Waystar Clearinghouse - Current internally developed systems include but are not limited to iServe AR Workflow, SmartSheet workflows for Alpha Collector and Waystar, Cash Log and a transactional QA database. - Facilitates the identification, development and implementation of revenue cycle automation. - Facilitates the identification, development and implementation of revenue cycle system integration. - Participates in the evaluation of software and makes recommendations for enhancements to existing software and/or implementation of new software - Acts as liaison with third-party system providers and TMN IT. - Stays abreast of third-party, system provider roadmaps and provides input based on TMN requirements and opportunities for additional automation and process improvements. - Participates in RFP process for revenue system services, including definition of requirements and analysis of responses. - Makes recommendations and creates business cases and models to support system upgrades and systems development and/or implementation. - Identifies areas for system, reporting and process improvements. Leads and/or participates in approved projects. - Recommends and implements report enhancements that improve the management of various aspects of the revenue cycle. - Understands and ensures applicable internal controls are met. - Participates in the development of revenue cycle system training materials and programs. - Performs other related duties and activities as required. SUPERVISORY RESPONSIBILITIES Manages direct reports including performance evaluations, scheduling, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: - Bachelor’s degree in related field required, Master’s preferred. - Minimum 7 years revenue systems experience required - Minimum 5 years management/supervisory experience required - Experience in Health and Human Services industry preferred - Experience working in a large, geographically distributed environment preferred Certificates, Licenses, and Registrations: - None Required Other Skills and Abilities: - Strong communication skills, both verbal and written - Demonstrated aptitude towards problem identification, resolution and comprehension and interpretation of technical procedures - Ability to think conceptually using creative, comparative and inductive reasoning to apply to existing concepts or to define new concepts - Comfort with data requirements and related data activities - Ability to work collaboratively with business, building and developing effective business relationships - Broad technical awareness coupled with general business process design aptitude - Possesses and stays abreast with knowledge about relevant software. Physical Requirements: - Sedentary work. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. AMERICANS WITH DISABILITIES ACT STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with the assistance of a reasonable accommodation to be determined on a case-by-case basis via the interactive process. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law

Revolutionize Healthcare with AI-Driven capabilities - Join a passionate team working across the entire product stack in healthcare and application development. - Help Xealth scale health programs, enabling clinicians to integrate, prescribe, and monitor tools that drive patient actions and utilization. The Role Xealth is looking for a Director of Patient and Provider Engagement to own our core interaction tools and lead our evolution into AI-enabled healthcare. Xealth sits at a unique intersection of healthcare data: we have deep integration with Electronic Health Records (EHRs), access to patient-generated data from third-party apps, and rich engagement data from patient clicks and actions. In this role, you will be the product visionary for how we use this data and leverage generative AI to drive meaningful actions. You will oversee our patient-facing capabilities, as well as our clinician-facing SMART on FHIR apps that surface critical info within the clinical workflow. Your mission is to bring next-generation AI capabilities to market that personalize and enhance these interactions for both patients and providers. What You'll Own and Deliver - Vision & Strategy: Own the roadmap for Xealth’s engagement suite, transitioning from traditional communication tools to AI-enabled, data-driven interaction models. - AI Product Leadership: Identify and bring to market new AI capabilities that leverage EHR, third-party app, and engagement data to improve patient outcomes and clinician efficiency. - Cross-Platform Management: Manage the delivery of features across patient-facing channels (SMS, Email, Portal) and clinician-facing SMART on FHIR applications. - Data-Driven Iteration: Use, and advocate for, data to measure impact and iteratively improve the effectiveness of our tools. - Stakeholder Collaboration: Work with internal teams (engineering, customer success, partnerships) and external health system customers to launch and scale engagement tools. - Mission Focus: Make a real, positive difference in other people’s lives by finding the best ways to support patients and clinicians. The Expertise You'll Bring - Experience: 8-10+ years of experience in Product Management for web-based, SaaS, or healthcare technology offerings. - Behavioral Science Chops: Deep understanding and prior success in driving consumer or patient behavior. - Domain Expertise: Firm grasp on email & SMS logistics (reputation scores, etc) - ML Familiarity: Proven track record or strong understanding of implementing ML capabilities within a product ecosystem to drive user action. - Generative AI Familiarity: Conversant with the latest landscape of generative AI technology such as prompt engineering and MCP, and able to drive product development of gen-AI product capabilities and offerings. - Technical Proficiency: Ability to meaningfully engage in design discussions with software developers.. - Agile Leadership: Extensive experience in Lean, Agile, or Scrum software development processes. - Influencing Skills: Success as a cross-team influencer with a track record of managing expectations with both internal stakeholders and external enterprise customers. About Xealth Xealth created the leading digital health platform helping health systems deliver connected, personalized care at scale. Embedded in the EHR, it enables clinicians to prescribe, automate, and measure the impact of digital tools--including apps, services, and wearable data--within existing workflows. Now part of Samsung's connected care vision, Xealth enhances decision-making, reduces friction, and supports enterprise-wide digital health strategies. Trusted by more than 500 hospitals and 70+ solution partners, Xealth provides a scalable foundation for delivering connected, personalized, and preventative care--empowering health systems to drive outcomes, engagement, and operational efficiency while advancing digital transformation. As a market-leading digital health platform recognized for excellence and culture, some of our recent accolades include: Newsweek’s World’s Best Digital Health Companies (2024-2026), consecutive Gold Digital Health Awards, and we were named a BuiltIn Best Place to Work for 2025 and 2026. Compensation and Benefits: Xealth offers a multi-tiered approach when constructing a highly competitive compensation package. The compensation package would include a base salary, bonus, and a comprehensive suite of benefits. The base salary compensation range for this position is $170,000-$220,000, depending on geographic market. Paid parental leave. Comprehensive medical, dental, and vision policies. Xealth covers 100% of employee premiums. We also provide Employee Assistance Programs. Xealth provides your laptop and offers a home office stipend. Generous learning & development opportunities for you to grow your skills and career. 401k Match: Xealth offers a dollar-for-dollar match up to 3%. Flexible time off & 10 standardized holidays. $500 yearly fitness stipend to spend on staying active. Xealth is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Xealth is open to hiring in the following states - Arizona, California, Idaho, Massachusetts, Minnesota, Missouri, New Jersey, Ohio, Oregon, Pennsylvania, Texas, Utah, Washington, Wisconsin

Position Summary: Are you a state policy and legislative expert with strong communication and advocacy skills? If so, Democracy Forward Foundation (“Democracy Forward”) is hiring an AssociateDirector, State Legislative Affairs to provide strategic leadership to advance pro-democracy and progressive policies and ideals though state government affairs efforts. The Associate Director is accountable for strengthening and scaling state advocacy infrastructure by providing strategic leadership, policy expertise, and hands-on technical support. The role serves as the staff expert and primary liaison between Democracy Forward and elected officials and partners in state executive and legislative branch positions providing policy expertise and technical assistance. This position requires the ability to operate with a high degree of professionalism and autonomy, independently executing priorities, exercising judgment, building and maintaining strong relationships, analyzing bills and regulations, and collaborating effectively with staff and stakeholders across diverse political environments. This position is full-time. Democracy Forward’s office is located in Washington, DC. Remote candidates within the United States will also be considered. If a candidate is outside of the DC area, travel to DC is expected 1-2 times per quarter. This role also requires travel up to 50% of the time to support regional business needs, with most trips lasting 1-2 nights. The Associate Director, State Legislative Affairs will report to the Policy Director, and will collaborate closely with the Policy and Public Affairs team, as well as the entire organization. Key Responsibilities: Below are the key areas of responsibility for this role. The specifics of each responsibility may vary based on the needs of the organization and department. - Lead the cultivation and maintenance of strategic relationships with state policymakers. - Serve as the senior staff lead and primary point of contact for state policymakers. - Provide strategic direction and leadership to state policymakers to align and advance Democracy Forward Foundation’s advocacy priorities. - Monitor and analyze state legislative and regulatory activity; independently assess political landscapes and provide proactive, strategic guidance to state leaders. - Lead the drafting and development of bills, regulations, testimony, fact sheets, and advocacy materials. - Represent Democracy Forward as a leader at legislative hearings, stakeholder meetings, and regulatory proceedings, including providing expert testimony as needed. - Collaborate with Democracy Forward Foundation’s Office of Regulatory Affairs and Strategic Initiatives to strategically elevate and amplify state advocacy initiatives and policy wins/losses. - Deliver high-level briefings and presentations to Democracy Forward Foundation leadership, staff, and external partners on state government affairs issues. - Travel to represent Democracy Forward Foundation at state-level events, meetings, and legislative days. Qualifications: We recognize that strong candidates may not meet 100% of the qualifications listed. If you believe you can contribute meaningfully to our team, we encourage you to apply. - Bachelor’s degree required. - J.D. preferred. - 7-10+ years of experience in state government relations, public policy, or related field. - Experience designing and executing advocacy strategies. - Direct state advocacy or legislative experience required. - Demonstrated ability to operate autonomously, manage complex portfolios, and deliver results with minimal oversight in a fast-paced advocacy environment. - Proven collaborative, solution-oriented leadership approach when working with staff and external stakeholders. - Experience leading and managing staff, consultants, and outside contractors/vendors with accountability for outcomes. - Strong interpersonal, public speaking, and relationship-building skills. - Established experience and strong professional connections with state legislatures and/or advocacy communities preferred. - In-depth understanding of state legislative and regulatory processes. - Excellent organizational and time-management abilities. - Superior written and verbal communication skills. Work Environment & Physical Demands: - This role requires travel up to 50% of the time to support regional business needs, with most trips lasting 1-2 nights. Willingness to accommodate non-standard hours will be needed. - This role may involve sitting for extended periods and working on a computer. Reasonable accommodations will be provided as needed. The salary range for this position is $110,000 - $145,000 plus excellent benefits. Compensation is commensurate with experience. Democracy Forward Foundation is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals. We strongly encourage people of color; LGBTQIA+ people; women; people with disabilities; and veterans to apply. Please note that all lawyer positions require a law degree and active membership in the bar of a state or the District of Columbia. Not sure you meet all of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you are new to mission-based legal and policy work, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we welcome the opportunity to have you on our radar. Please include in your cover letter the nature of your interest in legal and policy work promoting democracy and progress and what you hope to bring to our team and the role for which you are applying. Democracy Forward is committed to providing equal employment opportunities for all, including those with disabilities. If you require a reasonable accommodation to complete this application, interview, or otherwise participate in the hiring process, please direct your inquiries to recruiting@democracyforward.org or 833-391-4732.