We're looking for reliable, detail-oriented individuals who enjoy supporting others and creating great experiences behind the scenes. This is a fully remote opportunity where you'll help coordinate plans, manage details, and assist clients throughout their experience from start to finish. If you're someone who likes staying organized, communicating with people, and working independently from home, this could be a great fit. No previous industry experience is required — training and support are provided. What You'll Do - Connect with clients to understand their needs and preferences - Organize schedules, confirmations, and important details - Provide friendly and professional communication throughout the process - Ensure everything runs smoothly by managing logistics and updates - Help create a seamless and positive client experience What We're Looking For - Strong communication and people skills - Someone who enjoys staying organized and managing details - Ability to work independently and stay motivated in a remote environment - Basic comfort with technology and online tools - Customer service, coordination, or planning experience is helpful but not required We are happy to train the right person who is reliable, positive, and eager to learn. Why People Love This Opportunity - 100% Remote — work from anywhere - Flexible schedule options - Ongoing training and support provided - Growth opportunities available - Work independently while being part of a supportive team Location Requirements Applicants must be citizens or authorized to work in: United States, United Kingdom, Mexico, Australia, LATAM, or Spain. If you enjoy helping people, staying organized, and working remotely, we'd love to hear from you. Apply today to learn more about this flexible opportunity.

• Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Master Lock • Manages inbound calls from consumers to resolve product and technical support issues. This includes identifying and determining the problem and cause, and explaining the best resolution • Efficient use of technology to assist consumers with identification of product, explanation of resolution, and technical support and instruction for repair and/or installation of service kit or product • Negotiates solutions in challenging/sensitive consumer situations that have a positive outcome for both the consumer and Master Lock • Maintains professional composure during interactions • Achieves daily metrics in call quality, call management, and productivity standards consistently as well as adhering to all processes and procedures • Records consumer demographics, product information, and troubleshooting efforts as required • Performs other duties and/or special assignments as needed

• Provide quality customer service in the KanCare Contact Center. • Gather thorough documentation and enter information into various systems. • Dedicated and trained specifically for supporting KDHE’s programs, systems, policies, and procedures. • Answer questions about the eligibility process and provide general program information for Family Medical and E&D/LTC Programs. • Respond to calls courteously, accurately, and concisely. • Provide high-quality customer service and focus on the accuracy of information provided. • Evaluate information received through a phone contact and ask appropriate follow-up questions.

ProctorFree is an on-demand, easy-to-use, and cost-effective online proctoring solution for higher education institutions and professional organizations. Our support team are responsible for providing test takers around the world with live chat, email, and remote access based assistance 24/7/365. We are looking for team members who are inquisitive & resourceful; using internal team member resources, common troubleshooting techniques, and analytical skills to serve our users via email and live chat along with the ability to walk new users through the process of getting started with ProctorFree. Common required troubleshooting areas include aspects of hardware, software, and networking based technologies. Our ideal candidate has worked in a technical troubleshooting capacity in their personal and professional experiences, and can commit to 16 - 24 hours per week of availability. We are looking for individuals that must have weekday and weekend availability. Candidates must reside in North Carolina or South Carolina. The pay for this position starts at $10 an hour, paid bi-weekly, with a pay increases to $12 an hour after 90 days with a review of work completed. Qualities You care about test takers and their experience. Not only because their outstanding experience helps reduce test anxiety and means they'll do better on their tests, but also because you really love helping people and seeing them succeed. Secondly you’re happy to help a new user out, who is looking to get started. You will walk them through the process of how ProctorFree works and can help them use our services for the first time. You’re a fantastic communicator and must be fluent in written English. The importance of communication, especially in a remote team, cannot be overstated. The default should be to over share progress, good things that are happening, customer concerns, and anything you see as an opportunity to improve our company and your team.