• The Enterprise Client Executive at Smartcat is a senior, revenue-owning role responsible for protecting, renewing, and expanding Smartcat’s enterprise and strategic customer base at scale. • Manage a large portfolio (~35 accounts) • Drive on-time renewals as your core mandate • Consistently expand account value by multi-threading relationships, uncovering new stakeholders, and selling additional use cases, workflows, and value. • Operate with urgency and discipline to ensure on-time, predictable renewals. • Build and maintain multi-threaded relationships with business owners, functional leaders, procurement, and finance teams.

Location: Remote - covering Quebec (majority) and Eastern & Western Canada. Candidates must live in Quebec. Hours: Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays. Employment Type: Full time. Salary Range: $80,000-110,000 base salary (contingent upon location) + discretionary bonus. Medik8 is a UK-based clinical skincare company dedicated to delivering high-quality, results-driven products backed by scientific research and innovation. With a strong global presence and an exciting high-growth trajectory - particularly in the US - Medik8 continues to push boundaries in clinical skincare. The Sales & Training Executive (STE) is the face of Medik8 within the retail space. You will be responsible for driving "sell-through" by educating premium beauty retailers on our CSA Philosophy (Vitamin C, Sunscreen, Vitamin A) and ensuring our brand presence is flawless. You will manage a territory of high-volume doors, building deep relationships with Store Leadership to ensure Medik8 is the #1 recommended clinical brand on the floor, while actively managing budget and team performance to meet strategic goals. Key Responsibilities 1. Sales Strategy & Commercial Growth - Own the sales performance of your territory, delivering target KPIs and achieving the overall Sales Plan. - In partnership with leadership, develop and execute the territory strategy and event door strategy to achieve retailer sales targets and provide Year-Over-Year growth, with a focus on maximizing ROI. - Analyze weekly sell-through reports to identify opportunities and gaps. Analyze sell-out trends and report monthly on sales KPIs. - Plan and execute high-impact "Event Days" and "Brand Takeovers" to drive traffic and conversion, ensuring sales targets and ROI benchmarks are achieved. - Strategically manage your calendar to prioritize Top doors and high-potential locations. - Define and manage the customer experience at the point of sale. 2. Education & Training (The "CSA" Expert) - Execute high-impact ESVs (Education & Sales Visits), "shoulder-to-shoulder" training on the sales floor, distilling Medik8’s complex science into digestible, sales-driven "hooks." - Lead "Cluster Trainings" and "Morning Briefings" to inspire premium beauty retail staff, where available. - Master the "Vitamin A Ladder"—educating staff on how to transition customers from Retinol to Retinaldehyde (Crystal Retinal). - Host in-store training sessions for sales teams and conduct new hire onboarding for store staff. 3. Team Leadership & Development - Manage, coach, and track the sales and training performance of any direct reports and/or freelance team members. - Recruit, interview, and onboard all new direct reports in partnership with leadership, HR, and Education team. - Provide consistent onboarding, training, and management for all direct reports and freelance in your territory. - Ensure achievement of key retail metrics like “sales per hour” and “items per transaction” goals for your team. - Manage and audit timekeeping/payroll procedures according to payroll timelines for all direct reports and freelancers. 4. Relationship Management & Advocacy - Build influential, collaborative partnerships with premium beauty retail District Managers, Store Managers, and Education Leads. - Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities, merchandising placement, and event strategies to drive retail sales growth. - Manage the Gratis program at the store level, ensuring the "right" products get into the hands of the "right" influencers on the floor. - Act as the primary feedback loop between the stores and the Head of Sales, advocating retailer needs with internal cross-functional partners. - Diplomatically address and resolve any store-level challenges to maintain strong relationships and ensure solid brand integrity. 5. Visual Merchandising & Operations - Maintain the Medik8 Gondola and/or NBT Wall to global brand standards. - Oversee execution of merchandising, promotional, and launch calendars, ensuring all brand guidelines are upheld. - Monitor inventory levels in-store; alert the Commercial Planner of potential out-of-stocks or shipment delays. - Ensure all testers are hygienic, full, and presentable. - Negotiate with store personnel to gain space and improve locations for all product categories. 6. Reporting & Business Analysis - Adhere to budgetary spend commitments, inclusive of Travel and Expense and Freelance Resource Management. - Track and analyze competitive promotions for future planning and conduct competitive research. - Utilize internal reporting tools (e.g., Power Bi) to evaluate retail trends and assess shifts in resource management. - Maintain organization and manage administrative deadlines, including but not limited to: travel bookings, expense reports, weekly sales recaps, event recaps, and store visit schedules. - Provide quarterly recaps highlighting achievements and areas for improvement. The Ideal Candidate - Language: Ability to speak both English and French is a must. - Strong field experience in prestige beauty (Skincare preferred). - Solid previous experience working within premium beauty retailer environments. - Proven track record of managing a multi-state or multi-province/multi-door territory. - Experience in a role with direct reports (highly preferred). - The "CSA" Passion: A deep interest in clinical skincare and the ability to explain "Retinal" vs. "Retinol" without blinking. - Entrepreneurial and results-oriented mindset, comfortable with ambiguity and fast-paced retail pivots. - Exceptional time management, organizational skills, and attention to detail. Travel & Logistics: - Ability to travel 80%+ of the time within the designated territory. - Reliable transportation required (Standard IRS reimbursement for mileage). Up to date driver’s license. - Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays. <20% dedicated time for Office/Administrative work. - Must be willing to do overnight travel when required. About us Medik8 is a UK-based clinical skincare company dedicated to delivering high-quality, results-driven products backed by scientific research and innovation. With a strong global presence and an exciting high-growth trajectory, particularly in the US, Medik8 continues to push boundaries in clinical skincare. Culture & Benefits We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are! Some of the perks of being part of the Medik8 team include: - Competitive salary - Comprehensive benefits package including paid time off, holidays, health insurance and retirement plans - Car allowance & mileage reimbursement - Cell phone and wifi WFH stipend - Annual product allowance and product discounts - Annual discretionary bonus based on performance Want to do a little more research before you apply? Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram. Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion) At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products. Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you. Our Inclusive Hiring Standards: - Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role). - Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias. - Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria. - Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements. Be your authentic self. Apply today.

• Retail Store Visits: arrange and conduct visits to independent retailers and execute product demonstration sessions, maintaining a professional brand presence all times. • Customer Engagement: Engage with customers, educate them about vaping products, and help them find the right product. • Stock & Inventory Management: Ensure product displays are well-stocked, visually appealing, and track inventory to report any replenishment needs. • Sales & Performance Targets: Meet daily and weekly targets for sales, visits, and customer engagement to drive brand growth. • Post-Visit Reporting: Complete all required post-visit tasks, including stock returns, completing online reports with customer engagement and sales data, and uploading required photos.

• Aggressively engage with multiple contacts (from the shop floor to the C-Suite) and network with strategic prospects via telephone, email, web, and in-person meetings to educate and drive them through a value-driven sales process. • Collaborate with the sales team, sales management, and executive management to define sales strategies and account plans. • Execute customer-centric meetings, presentations, and product demonstrations, virtually and in person, with key decision-makers and influencers. • Develop high-impact proposals with Solution Consulting partners that articulate TraceLink’s differentiated solution, market leadership, and unique value as a partner. • Manage and support all aspects of the close process. • Build and execute a sales plan to achieve revenue targets quarterly and annually. • Manage and document the sales pipeline, including forecasts, prospect details, current opportunities, and future planned activities. • Work collaboratively with other team members to share information, expertise, and market feedback. • Work with the A&C leadership to develop and nurture partner relationships, facilitating and fostering stronger sales engagements with prospects and allowing scale at pace. • Curate value engineering exercises align with the customer’s "north star" narrative, articulating TraceLink's business value in the customer's language. • Facilitate/lay the foundations for six-digit enterprise ARR transactions.