Role Description We are looking for a highly skilled, enthusiastic and self-driven Senior Operations Manager to join our team. This individual will be responsible for managing the day to day operations and ensuring we are meeting the highest standard for customer service, as well as the smooth orchestration of order processing, commitment, and fulfillment. The ideal candidate will have a track record of success in a logistics role, with a natural talent for motivating cross functional teams and have a deep understanding of what it takes to build and maintain a trusted relationship with all of your business partners both internal and external. They will have a strong technical and analytical background, as well as the desire to make a significant business impact by owning and driving supply chain efficiencies to enable major business objectives. This position will directly oversee the Order Management and Warehouse Team. Responsibilities - Supervises all shipping, receiving, and inventory control activities performed by warehouse associates. - Maintains department standards for productivity, reliability, and accuracy. - Confers with department heads to coordinate warehouse activities, such as production, sales, records control or purchasing. - Reviews invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments. - Achieves warehouse KPI, operation optimization, and cost control goals. - Prepares, coordinates, and manages physical inventory, including controlling inventory levels by conducting physical counts and reconciling with ERP (NetSuite). - Monitors and manages min/max levels on inventory, making recommendations for fine-tuning inventory levels and mitigating obsolete and/or slow-moving items. - Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. - Supervises team to include hiring, training, reviewing and approving time cards, planning and assigning daily work; conducting performance appraisals, addressing performance issues, and resolving problems. - Maintains a customer service-oriented philosophy in all conduct of self and warehouse staff. - Ensure the efficient utilization and physical condition of warehousing space by planning and implementation of new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. - Performs regular cycle counts to monitor inventory accuracy and creates action plans to address all deficiencies found in the cycle count program. - Reviews all shipping, receiving, and inventory discrepancies and determine the root cause. - Interacts with customers, suppliers, and transport companies to resolve problems with the delivery of shipments. - Negotiates with carriers, warehouse operators, or insurance company representatives for services and preferential rates. - Responsible for SOP document release and execution, creating and improving the workflow. - Be the main point of contact for escalation on operations related issues. - Attend Quarterly cadence calls with key vendors to better address operational issues. - Own reviewing all SO’s as final approval step before releasing to have PO’s cut. - Oversee and handle RMAs. - Review and Track with Team following: - No ISD’s after 2 days. - ISD is past with no IAD. - Drop Shipments past ISD without invoices. Benefits - Company events - Health insurance - Opportunities for promotion - Pay raise - Work from home

Role Description Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact. Starting with innovative heat pumps, it will evolve into a comprehensive, intelligent clean energy-tech system and include dynamic electrical tariffs, cutting-edge home solar systems, and advanced battery storage solutions. As a Heat Pump Engineer, you'll be responsible for: - Helping families lower their costs and carbon footprint by installing the very latest Aira heat pumps, cylinders, and radiators. - Working closely with designers to ensure efficient, reliable systems are fitted. - Receiving properly surveyed jobs and schematic diagrams for every installation. - Training at the Aira Academy to become an elite Heat Pump Engineer. - Joining a Europe-wide team of Engineers as part of the Aira family. Qualifications - NVQ level 2 plumbing (or equivalent) - Experience installing boilers or air source heat pumps - Experience installing hot water cylinders and radiators - Any of the following would be good: - NVQ Level 3 plumbing (or equivalent) - WRAS Qualifications (water regs) - Gas Qualifications - Unvented hot water systems (part G) - Level 3 heat pump system design - F-Gas Category 1 Benefits - Base Salary of £45,000 - 25 days Annual Leave + Bank Holidays - Health Cash Plan - Reward Gateway (shopping discount) - Life insurance - Pension - Referral Scheme - Aira Academy Access for Personal Professional Development - Branded Company Van and Fuel Card - All tools, uniform, and equipment provided - Company Phone Company Description At Aira, we’re not just champions of next-generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Shifts will be Monday - Friday working 8am - 5pm CST. Position Purpose: Responsible for ensuring proper appeal classification, and identification of valid appeals, through intake and triage of member and provider appeal cases efficiently, and in compliance with regulatory requirements. This role requires strong attention to detail, organizational skills, and the ability to coordinate with multiple teams to ensure timely resolution of appeals. - Maintain comprehensive knowledge of all products. - Receive, review, and log appeal requests in the applicable appeal system. Responsible for initial data entry function of appeals activity into applicable appeals systems. - In accordance with both company policy and governmental regulations, triage appeal requests to determine appropriate area for resolution. - Appropriately identify urgent cases and process expeditiously to ensure timely routing to other areas. - Maintains accurate records, and ensures compliance with CMS (Centers for Medicare & Medicaid Services) regulations. - Generate member and provider written communications when required. - Ensure appropriate case classification is entered for all cases reviewed. - Ensure confidentiality and security of sensitive information. - Actively participate in meetings. - Assist with special projects and perform other duties as necessary. - Performs other duties as assigned. - Complies with all policies and standards. Education/Experience: High School Diploma or equivalent required. 1+ years Managed Care Organization, health insurance, physician's office, hospital, or Medicare Advantage operations (i.e. claims, call center, mailroom) required. Experience in Medicare appeals, or related field preferred. Experience in handling requests related to dual-eligible members preferred. Familiarity with Medicare regulations and CMS guidelines with basic knowledge and understanding of the process for enrollees that have both Medicare and Medicaid benefits preferred. Pay Range: $19.43 - $32.98 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

The Capita Public Services Growth team is seeking a Growth Operations Analyst to join the team and play a proactive role in improving how the Growth function uses Capita’s CRM platform. The role will focus on driving high data quality, insightful reporting, effective pipeline management, and continuous improvement across Salesforce usage. Job title: Growth Operations Analyst Job Description: As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. What you’ll be doing - Monitoring data hygiene and correct use of Salesforce - Creation and maintenance of reports and dashboards within Capita’s CRM system - Reporting and analysis using Excel & BI - Provision of training and support to improve Salesforce use and accuracy - Build and maintain good relationships with sales leaders - Regular communication with salespeople throughout the division - Challenge and seek to improve existing processes and methodologies - Manage your own workload and ensure that deadlines are met, with excellent output - Maintain the licence details for users of key systems - Fulfilment of ad hoc requests for support What we’re looking for - A high level of competence in Excel (vlookups, sumifs, pivots, etc.) - Strong relationship building and communication skills - Good attention to detail - Experience of using Salesforce would be useful; the willingness to learn is essential - Report and dashboard creation within a CRM - Experience of data visualisation / report creation using any reporting software - Experience of working in sales operations or with a sales team Why join Capita? At Capita, we help public sector organisations navigate change, modernise services and deliver better outcomes for citizens. You’ll work on high‑profile, complex accounts, with the backing of strong propositions, delivery capability and a clear growth strategy. This is a chance to shape accounts, influence direction and make a tangible impact, not just manage what already exists. What’s in it for you? - A competitive basic salary (Up to £35,000 depending on experience) - 23 days’ holiday (rising to 27) with the opportunity to buy extra leave - The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice - Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more - Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology - Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose 🤝 Customer first, always​🧑‍ Fearless innovation​✅ Achieve together​ Everyone is valued What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com How We Use AI in Our Hiring Process To help us deliver a fair, consistent and efficient recruitment experience, Capita uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information, they do not replace human judgement. All decisions are made by our recruitment team and hiring managers. If you have any questions or need adjustments, please let us know and we’ll be happy to support you. Location: Home-Based - GBR, United Kingdom Time Type: Full time Contract Type: Permanent