Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes** We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. • Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Job Description At Thermo Fisher Scientific, you will engage in meaningful work and join a team that values performance, quality, and innovation. As part of a successful and growing global organization, you will be empowered to perform at your best. With revenues exceeding $40 billion and the largest investment in R&D in the industry, we provide our people with the resources and opportunities to make significant contributions to the world. The Job: We are seeking a highly motivated Field Service Engineer (FSE) to join our Unity Lab Services team. In this role, you will deliver a range of on-site service activities—including installation, maintenance, repair, and technical support—for Chromatography and Mass Spectrometry instruments. The position is primarily based in Cambridge and surrounding areas, with occasional travel across the UK and Ireland. You will play a key role in ensuring: - Exceptional customer satisfaction - High first-time fix rates and reduced mean time to repair - Minimal repeat service calls You will also contribute to achieving service performance targets, including bookings, revenue, profitability, and cost control, while adhering to all internal policies and compliance standards. Key Responsibilities: - Perform field service activities in accordance with company procedures, customer requirements, and health & safety regulations - Provide technical support for Chromatography and Mass Spectrometry instruments (approximately 80% of role focus) - Deliver a high standard of customer service, ensuring a positive customer experience and long-term relationships - Troubleshoot and escalate technical issues effectively to ensure timely resolution of critical problems - Promote Thermo Fisher Scientific’s products and services by identifying customer needs and logging sales leads (approx. 5%) - Plan and coordinate service activities in collaboration with dispatch, team leaders, and management (approx. 5%) - Maintain and manage company assets, including tools, test equipment, IT equipment, and company vehicle (approx. 5%) - Complete accurate and timely documentation, including service reports and expense submissions (approx. 5%) Qualifications & Experience: - Degree or equivalent experience in Electronics, Engineering, Chemistry, Physics, or a related discipline - 1–3 years’ experience servicing analytical instrumentation, or equivalent experience as an application specialist or end user - Knowledge of Mass Spectrometry, Liquid Chromatography, or Gas Chromatography is advantageous - Strong analytical and problem-solving skills - Ability to manage multiple priorities in a dynamic environment - Excellent communication and interpersonal skills - Proficiency in standard IT systems and tools - Full UK driving licence - Willingness to travel extensively (Monday–Friday) with occasional overnight stays - Strong English communication skills, both written and verbal What We Offer: - Competitive salary, annual bonus, and company car - Comprehensive benefits package (dependent on country of hire) - Excellent career development and progression opportunities within a global organization About us: Our mission is to enable our customers to make the world healthier, cleaner, and safer. With over 100,000 colleagues worldwide, we are united by our core values—Integrity, Intensity, Innovation, and Involvement. Together, we accelerate research, solve complex scientific challenges, and support patients in need. Start your story at Thermo Fisher Scientific. Apply today: http://jobs.thermofisher.com Thermo Fisher Scientific is an Equal Opportunity Employer and does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Role Description You're the one people call when something sparks — and not in a good way. You know the difference between “that’s weird” and “that’s dangerous,” and you’ve built a career on getting to the bottom of electrical issues that others can’t figure out. We’re looking for an experienced Commercial Electrical Service Technician to join our team. This role is hands-on, full-time, and comes with a company vehicle, Monday–Friday hours, and opportunities to keep growing your skills. What You’ll Do - Show up on time, ready to work, whether it's a routine job or a high-priority call. - Fix things right the first time using your knowledge, asking the right questions, and troubleshooting effectively. - Keep solid records, uploading photos, notes, and receipts in our field service app when the job’s done. - Communicate with your team (especially the Project Manager), check email daily, and submit your timesheets on time. - Be the face of the company to our customers, maintaining professionalism, courtesy, and a service-first attitude. Qualifications - 10+ years of experience in the field. - A trade school certification or degree. - Expert-level knowledge of electrical codes and standards. - A get-it-done attitude and the independence to manage your own work. - The physical ability to do the job safely and reliably. - Bonus if you’ve done electrical service work before, but not required. Requirements - We are a 24x7 division. - Your time begins when you arrive at the job site. - On-call and emergency rotation required (currently it's once every six weeks). - Company vehicle provided. - Ongoing training to help you stay sharp and grow. Benefits - Company vehicle provided. - Ongoing training to help you stay sharp and grow.