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Solutions Engineer
Location
United States
Posted
104 days ago
Salary
$85K - $115K / year
Seniority
Senior
Job Description
Solutions Engineer
Amy Cell Talent
• Partner with Sales to qualify opportunities, understand customer challenges, and shape solution strategies aligned to business outcomes. • Lead discovery sessions focused on workflows, operating models, and tooling across IT, engineering, and business teams. • Design and deliver tailored demonstrations and solution narratives across Atlassian platforms (Jira, Confluence, Jira Service Management, etc.). • Translate customer needs into scalable solution architectures spanning Agile delivery, ITSM, and enterprise work management. • Articulate the value of modern ways of working: connecting portfolio management, DevOps, and service management into a cohesive story. • Provide technical validation and guidance throughout the sales cycle, ensuring solutions are feasible, scalable, and aligned to best practices. • Collaborate closely with delivery teams to ensure continuity from presales to implementation. • Contribute to RFP/RFI responses with clear, structured solution approaches and supporting technical detail. • Stay current on Atlassian capabilities, marketplace ecosystem, and evolving trends in work management and service delivery.
Job Requirements
- Demonstrated experience in presales, solutions engineering, or consulting within SaaS or enterprise software.
- Strong experience with Atlassian products (Jira, Confluence, Jira Service Management) and their application across IT, software, and business teams.
- Working knowledge of Agile, ITSM, and/or DevOps practices and how they translate into tooling and workflows.
- Experience designing and presenting solutions that connect technical capabilities to measurable business outcomes.
- Strong communication and presentation skills, with the ability to engage both technical stakeholders and executive audiences.
- Ability to structure ambiguous problems into clear solution approaches.
- Comfort managing multiple opportunities and priorities in a fast-paced environment.
- Experience working in a consulting, professional services, or client-facing environment, with exposure to delivering solutions across multiple customers or industries (Nice to Have).
- Hands-on experience configuring or administering Atlassian Cloud or Data Center environments (Nice to Have).
Benefits
- Equal Opportunity Statement
- Professional development opportunities
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