Excelerate360 is a specialist sales company that offers business development and sales outsourcing services for B2B software and technology companies in the UK, Europe and North America. We have deep experience across the entire sales cycle – from lead generation, inside sales through to field sales. Our client base covers martech, fintech, pubtech, cybersecurity, digital transformation and other sectors - this ensures variety in the campaigns that we run. We are committed to our values: we are forward-thinking and not afraid to optimise our approach. We are open and operate fairly whilst demonstrating respect in everything we do. The Role We are partnering with a forward-thinking clean-technology firm that manufactures proprietary graphene-based materials and energy storage / energy savings solutions. Their products include graphene-enhanced coatings, lubricants and fluids for HVAC/Refrigeration and other systems, and ongoing development of graphene-aluminium-ion batteries for next-generation energy storage. They have won multiple awards and their products drive significant fuel savings and reduction in harmful emissions. We are seeking salespeople to help drive their already rapid growth in Europe. Are you a driven, tech-savvy sales professional eager to help bring cutting-edge clean-tech products to market? We are seeking a passionate self-starter who thrives in a fast-paced environment and enjoys turning innovative technologies into commercial success. In this role, you will represent a pioneering graphene technology company, selling advanced materials and energy-saving solutions to a range of industrial and commercial clients, building relationships, and driving business development. Key Responsibilities - Generate new business through outbound outreach (calls, emails, LinkedIn) - Owning RFQs and tender processes - Qualify leads and manage all Marketing Qualified Leads (MQLs) - Driving sales opportunities from demo to deal achieving sales quotas - Tailor sales messaging to customer needs across industrial and manufacturing sectors - Conduct online product demonstrations or presentations where needed - Research accounts and identify key decision-makers within distributors, wholesalers, and end-users - Maintain accurate CRM records (Salesforce, HubSpot, etc.) - Collaborate closely with client stakeholders and internal teams

• Process all orders coming in via the company inbox or emailed directly to you from a member of inside sales. • Relay all questions regarding orders to the designated insides sales rep (pricing, questions on products, expired quotes, etc.). • Maintain accurate notes on pending orders in Oracle. • Maintain product knowledge, familiarity with products and catalog, and memorization of part numbers, ODs, etc. • Verify customer pricing on orders against company issued quotations. • Request and implement part numbers and special pricing into Oracle. • Coordinate orders and ship dates with various departments and keep track of and follow-up on all late orders. • Attend weekly/monthly meetings as assigned or required. • Other duties and responsibilities analogous to the foregoing.

• Answer inbound inquiries and prospect calls from web chat and call centers • Aggressive follow up on “after-hours” or missed calls • Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers • Set appointments for Real Estate Consultants to continue the sales process • Audit leads to ensure they’re followed up on appropriately • Assign leads that aren’t auto assigned to Real Estate Consultants • Follow up on aged leads • Provide general sales support

Position – Inside Sales Supervisor Location - Johns Creek, GA (Hybrid) Reports to - Inside Sales Manager Position Summary: The Inside Sales Supervisor oversees the daily activities of the inside sales representatives that support the commercial and residential sales divisions. The Inside Sales team aids the commercial and residential sales division through multiple channels of support throughout the construction sales cycle. The supervisor maintains the daily workload to ensure required service and quality levels are attained. ESSENTIAL DUTIES AND RESPONSIBILITIES - Develops, motivates, evaluates and coaches staff on work procedures, chat, accurate lead qualification and teamwork to deliver excellent customer service. - Maintains a visible presence and is available to staff to answer questions, monitor calls and give ongoing feedback. - Monitors performance expectations by preparing regular performance evaluations for all direct reports. - Assists management with daily operations including lead management, Salesforce/pipeline cleanup, chat troubleshooting, chat scheduling, etc. - Assists in planning and conducting training sessions. - Acts as liaison between staff and other areas, including management, communicating workflow results, ideas, and solutions. - Display the highest level of verbal and written communication to customers. - Conduct monthly reports and provide ongoing recommendations/solutions to improve professionalism and customer service. - Assisting in developing sales strategies and setting sales targets to meet company goals - Collaborate with other departments to create unified company voice - Responsible for the escalated customer complaints and resolving them in a timely and effective manner. - Aid the Inside Sales Manager in recruiting, training, and supervising members of the inside sales team. - Assists with other duties and projects as assigned and deemed necessary to meet business needs. - - REQUIRED SKILLS/ABILITIES - The Inside Sales Supervisor requires sales/operations/customer service experience in building materials, as well as a strong commitment to leadership in order to meet deadlines and maintain sales support standards. - Excellent communication, interpersonal and team management skills. - Strong leadership skills with the ability to coach and motivate a team. - Driven and ambitious individual with a strong desire to succeed. - Demonstrate the ability to work under pressure and be able to prioritize and delegate, problem solve and multi-task as necessary to meet and exceed client requests in a fast-paced environment. - Must be technically comfortable with CRM systems. - EDUCATION/ EXPERIENCE - 2 year degree and or equivalent amount of experience - 4 year college degree is preferred. - A minimum of 2 years of directly related experience in an inside sales role in addition to a demonstrated experience in a supervisory, team lead or training role. - Building/Construction industry experience is a plus. - Manufacturing experience is a preferred. - -