• Lead the design and development of large-scale communications Distributed Antennas Systems (DAS) in major venues (e.g. airports, stadiums, enterprise facilities), in close collaboration with cross-functional engineering leads and senior management. • Manage Systems Architecture team and Product team in identifying system requirements and developing the platform architecture. Lead all technical activities to characterize, verify and validate system design and performance. • Lead team across all project plans, track team progress, and drive resources to meet engineering commitments. Manage JMA relationships during construction while providing oversight of contractors. • Review project contracts, and ensure team is delivering projects and work product according to contract and customer specifications. Provide wireless engineering to educate customers on the JMA portfolio of products and solutions. Support customer commissioning and design reviews. • Create product competitive benchmarks and demonstrate product functionality accurately and completely. Provide technical guidance and support to customer base.

About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals. We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package. Role Overview: We are seeking an experienced Business Systems Analyst to drive the development and enhancement of our technology solutions. This strategic role combines technical expertise with business acumen to deliver scalable reporting and analytics solutions that meet stakeholder needs. The ideal candidate will bridge the gap between business requirements and technical implementation while ensuring alignment with organizational goals. Responsibilities: Define and maintain product roadmaps aligned with business strategy and objectives Scope and prioritize product backlog based on business value and customer impact Maintain oversight of budget, resources, scope, and timing to meet established goals Function as a product evangelist, building awareness and understanding among stakeholders Coordinate alignment across Tax Partners, Security, Legal, Risk Management, Marketing, and Global IT teams Elicit and document business needs, assumptions, constraints, and success measures Perform gap analysis between current and future states to drive scope and prioritization Analyze business processes to identify patterns and automation opportunities Create detailed business and system requirements using various documentation methods Design mockups and wireframes to support UI/UX development Study user behavior and feedback to advocate for user needs while balancing technical complexity Build trust and positive relationships with diverse project and product stakeholders Serve as liaison between business stakeholders, project teams, and user communities Support successful User Acceptance Testing, pilots, and rollouts Manage and communicate project risks, particularly regarding scope changes Maintain detailed knowledge of business functions and functional owners within the portfolio Understand solution architecture sufficiently to assess enhancement impacts Support root cause analysis of escalated issues Maintain awareness of technology updates to ensure cost-effective solutions Demo and articulate technology value propositions Guide reporting and dashboard implementation across the platform ecosystem Minimum Requirements: Bachelor's degree in Business, Computer Science, or related field 5+ years of experience as a Business Systems Analyst or similar role Proven expertise in Azure DevOps (ADO) Demonstrated experience with Power BI and enterprise reporting solutions Strong background in managing high-volume data systems Experience leading content/report authoring teams Excellent stakeholder management and communication skills Preferred Requirements: Advanced degree in relevant field Agile/Scrum certification Experience in tax technology solutions Knowledge of embedded analytics and reporting architectures Track record of successful enterprise-scale product launches Experience with change management in complex organizations If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you! Benefits at Itero Group At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: Health & Wellness : Medical (BC-BS), dental, and vision plans to suit your needs. Paid Time Off : Generous PTO, paid holidays, and increasing PTO based on years of service. Retirement Savings : 401(k) plan with company match and auto-enrollment. Company-Paid Coverage : Short-term and long-term disability, life insurance, and AD&D insurance. Additional Options : Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually. Perks : FSAs, HSAs, wellness programs, and more to enhance your work-life balance. Join us and enjoy a benefits package designed with you in mind! Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

• Lead Workday Financials & Grants Management Solutions • Serve as a functional lead for Workday Financials and Workday Grants Management, partnering closely with GCS, Research Administration, and Finance & Accounting in a higher education and research environment • Analyze, design, and optimize WHOI’s Financial and Grants Management systems and processes, leveraging Workday best practices • Partner closely with GCS to ensure Workday configurations support sponsor terms, institutional policies, and regulatory requirements • Support the full sponsored research lifecycle in Workday, including award setup, budgeting, amendments, cost sharing, F&A, billing, revenue recognition, and closeout • Support core financial management processes across General Ledger/Financial Reporting, Accounts Payable, Accounts Receivable, Procurement, Assets, Cash Management and Financial Planning & Analysis ensuring alignment with institution accounting policies and best practices • Collaborate with Finance & Accounting leadership and business process owners to design, optimize, and govern Workday Financials configurations and controls • Act as a key functional lead and trusted advisor during Workday implementations, enhancements, and optimization initiatives • Collaborate with Finance & Accounting, GCS, Research Administration, Information Systems, HRIS, and other institution partners to design efficient, compliant, and user-friendly processes • Lead requirements gathering, business process mapping, and future-state design for financial and grants workflows • Coordinate and support system testing, user acceptance testing, and issue resolution in partnership with business and technical teams • Support integrations between Workday and other institutional systems and tools • Design and maintain Workday Financials and Grants reports, including standard, custom, and composite reports • Develop dashboards and metrics that support research administration, financial management, grants oversight, audit readiness, and leadership decision-making • Provide ongoing functional support to Finance & Accounting, GCS & Research Administration, and the broader WHOI Workday user community • Develop clear user guides, training materials, and process documentation tailored to a research environment • Support internal and external audits, compliance reviews, and sponsor inquiries • Proactively identify opportunities to improve system usability, productivity, and user experience

• Plans, schedules, and coordinates server hardware, application software installations and upgrades for systems implemented in the region • Ensures team follows change management processes and makes suggestions on change management process improvements • Installs and supports virtualization solutions for the organization • Develop solutions in a physically distributed environment throughout all phases of its lifecycle • Analyzes business requirements and creates technical recommendations • Implements backup and recovery procedures to ensure data/media recoverability for site-based systems • Communicates with staff and clients regarding activity status and potential problem areas