Role Description This position works in a customer service and call center environment to explain medical benefit scope of care, enroll Washington Apple Health (Medicaid) clients into managed care plans, resolve procedural problems involving clients, insurance carriers, or providers, and research to resolve complex inquiries regarding claims, problems, and conflicts in the Medical Assistance Customer Service Center (MACSC). If you enjoy providing excellent customer service via phone, learn quickly, and demonstrate strong problem-solving skills, this may be the position for you. All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes. This position is responsible for supporting Medical Assistance Customer Service Center (MACSC) within the AHSO Division at HCA that provides consultative services to clients, providers, and other external customers. The position: - Explains scope of care in regard to medical benefits. - Enrolls Washington Apple Health (Medicaid) clients into managed care plans. - Resolves procedural problems involving clients, insurance carriers, or providers. - Researches and resolves complex inquiries regarding claims, problems, and conflicts. This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework. Qualifications - Qualified candidates will satisfy one of the following criteria options: - Option 1: Bachelor’s degree and one year of the experience defined below. - Option 2: Associate degree and three years of the experience defined below. - Option 3: Certificate of Medical Billing and Coding or closely related certificate program and three years of the experience defined below. - Option 4: Five years of the experience defined below. - Option 5: One year as a Medical Assistance Specialist 2. - The experience required is one or a combination of the following: - Providing direct client services or counseling of customers in the areas of health insurance, disability, or other related health benefits. - Public assistance eligibility determination. - Health insurance premiums/claims processing, adjusting, and investigation. - Other medical premiums/claims/eligibility related experience. - Experience researching and analyzing complex rules, regulations, or policies and utilizing research and analysis to make determinations, solve problems, or complete work while providing direct customer service either in person or on the telephone. - Preferred qualifications: - Experience in assisting medical and social services providers with inquiries about billing, authorization, payment, denial, and adjustment of claims that are submitted to ProviderOne payment system. - Computer skills, knowledge of ACES, P1, Siebel, and Medicaid programs. - Ability to consistently provide excellent customer service during a full shift of continuous phone calls within a toll-free customer service center. - Ability to manage information arising out of conflicting rules and procedures that are established by other sections. - Ability to manage stress arising out of diverse conflicts and the demands of customers to provide the correct resolution of issues within a short period of time. - Ability to counsel and placate customers’ expectations when they are different from the policy and regulations under Washington Administrative Code. Requirements - Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. - To apply for this position, you will need to complete your profile which includes three professional references and attach: - A cover letter that specifically addresses how you meet the qualifications for this position. - Current resume. - To take advantage of veteran preference, please do the following: - Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter. - Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov. Benefits - Meaningful work with friendly co-workers who care about those we serve. - A clear agency mission that drives our work and is person-centered. - A healthy work/life balance, including alternative/flexible schedules and mobile work options. - A great total compensation and benefit package. - A safe, pleasant workplace in a convenient location with restaurants and shopping nearby. - Tuition reimbursement. - Free parking!

• As a HR Business Partner, your role will involve supporting our business in a transformation, adaptation, and further growth. • You will work as a partner and advisor to our leaders and teams within assigned business functions in the organization across our offices in Ukraine, Cyprus, Poland, the UK, and emerging offices. • You will be responsible for aligning HR initiatives with business objectives and implementing effective HR programs to support the organization's overall growth and success. • This role requires a deep understanding of HR practices, excellent communication and influencing skills, and the ability to build strong relationships with key stakeholders. • You will be responsible for running and internalizing the strategic people and talent initiatives for your assigned functions, including performance management, Compensation management, Development planning, Career Development, Learning and Development, Engagement survey and action planning, Cultural projects, as well as various Change management activities to support the business in building leadership and strategic capability, driving a performance culture, and enhancing employees’ engagement at times of rapid scaling and transformations.

Role Description We are searching for innovative and energetic private tutors to join our excellent team of tutors in Germany. - We're looking for a qualified teacher to join our team of professional tutors that support our students at all stages of their education. - At our company, we offer you the opportunity to become part of our team of teachers that support students who need help in their day-to-day school studies. Qualifications - No previous experience required - Good knowledge of the subject taught Benefits - Flexible schedule - Work anywhere in Germany - Get paid between 15€ and 35€/hour Company Description Nachhilfeunterricht ist das führende Nachhilfeportal in Spanien, Frankreich, Italien und Lateinamerika und hat seit 2007 mehr als 3 Millionen Schülern geholfen, ihren idealen Lehrer zu finden. Und jetzt auch in Deutschland als Teil der führenden Nachhilfeplattform Gostudent. Über 3 Mio. Schüler lernen bereits bei uns. Unser Ziel ist es, Millionen von Lehrern mit Schülern zusammenzubringen, um neues Wissen in Hunderten von verschiedenen Fächern zu lehren und zu erlernen, mit Online- oder Präsenzunterricht, überall auf der Welt. Gib Nachhilfe für alle Schüler, die Hilfe in ihrem Schulalltag benötigen.

• Support full-cycle recruitment activities, including job postings, interview scheduling, candidate communication, and tracking applicant data in the HRMS. • Coordinate employee onboarding by preparing offer letters, new hire paperwork, orientation schedules, and ensuring the timely completion of pre-employment tasks. • Respond to employee inquiries related to payroll, benefits, timekeeping, HR policies, and HR systems, escalating issues as needed. • Assist with bi-weekly payroll processing across multiple U.S. states by entering and updating employment changes in ADP Workforce Now, reviewing timecards, resolving discrepancies, and collaborating with the payroll provider to ensure accuracy and timeliness. • Serve as a first point of contact for routine employee support and aid with HRMS (ADP Workforce Now): timekeeping, system access, navigation, and basic troubleshooting. • Coordinate and track leave management programs, including FMLA, ADA accommodations, Workers’ Compensation, and other statutory or company leave programs. • Coordinate benefits administration, including enrollments, changes, and supporting the annual open enrollment process. • Coordinate the employee performance management processes, including building out forms and processes in the HRMS, and tracking completion. • Monitor HR and payroll compliance by tracking key deadlines (e.g., I-9 verifications, policy acknowledgments) audits, filings, and required documentation, and assist with compliance reporting and data requests. • Maintain accurate and confidential employee records in HRMS. • Coordinate the annual review, update, and distribution of the employee handbook, working closely with HR leadership to ensure legal compliance and alignment with organizational practices. • Assist with compiling HR reports and data tracking for internal use and external audits. • Assists the People & Culture team in organizing and executing learning and development initiatives, ensuring programs run smoothly and support a culture of ongoing growth and mentorship • Provide administrative and project support for HR initiatives, including employee engagement efforts, process improvements, system updates, and compliance projects. • Participate in process documentation and continuous improvement initiatives while maintaining strict confidentiality of employee and company information.