Tasman is a fast-paced, growing, remote-first company focused on delivering high-value client work through effective coordination and the use of modern tools.
Delivery Manager - Full JD
Location
United Kingdom
Posted
79 days ago
Salary
£40K - £60K / year
Seniority
Lead
No structured requirement data.
Job Description
Delivery Manager - Full JD
Tasman Analytics
Role Summary We are hiring a Delivery Manager to: - Remove the friction that slows down our delivery teams, so that engineers and analysts can stay focused on the work that creates value. - Work closely with Data Product Managers to translate sprint goals into well-coordinated execution across multiple client engagements. - Own the operational scaffolding of delivery — keeping processes running smoothly, documentation current, and dependencies clear. - Use AI tools as a core part of how they work, automating the routine to preserve time and attention for the problems that need human judgment. - Support the smooth onboarding and offboarding of clients, ensuring the delivery team has everything it needs at every stage of an engagement. About the Role The Delivery Manager's primary purpose is to make our delivery teams more effective. At Tasman, our squads — made up of Data Analysts, Analytics Engineers, and Data Engineers — are focused on high-complexity, high-value client work. They do their best work when priorities are clear, handoffs are clean, and the administrative overhead of delivery is handled. This role exists to make that the consistent reality. The Delivery Manager works in close partnership with the Data Product Manager. Where the DPM is focused on the client — understanding their needs, shaping the roadmap, and owning the relationship — the Delivery Manager is focused on the team. Taking the sprint goals the DPM has established, they ensure the conditions are right for the squad to hit them: knowing what is blocked, what is about to be blocked, and what process or admin is creating quiet drag. They deeply understand the value of what we deliver, and where we can make trade-offs. This is our first dedicated delivery hire, and we are deliberately recruiting someone at an early stage of their career who is excited about growing into the role. The strategy and standards will come from the CDO and the DPM; this role brings the execution. What matters is that you are naturally organised, proactively helpful, and genuinely committed to using modern AI tools as a core part of how you work — not as a nice-to-have, but as a fundamental capability. You will work across multiple active client engagements simultaneously — typically five to eight at any one time. Managing context across these effectively, and building the personal systems to do so, is an important part of the role. Delivery Coordination 🚀 Successful delivery at Tasman depends on smooth coordination between multiple people working across different disciplines, often across time zones. The Data Delivery Manager creates the conditions for that coordination to happen without friction: identifying gaps before they become problems, keeping everyone oriented, and ensuring nothing important falls through the cracks. You will: - Work closely with Data Product Managers to understand sprint goals and translate them into clear actions and ownership across the squad. - Maintain a current picture of delivery health across active engagements — tracking what is in progress, what is blocked, and what is upcoming. - Identify blockers early and take ownership of resolving them — whether that means sourcing missing information, facilitating a conversation between team members, or escalating a decision to the DPM. - Ensure clean handoffs between project phases and between team members, so that context is preserved when work moves from one person to another. - Support sprint planning sessions to ensure sprints are well-structured, resource-balanced, and aligned with what the DPM has agreed with the client. - Manage the operational side of client onboarding and offboarding — access provisioning, tooling setup, documentation, and the practical checklist of tasks that need to happen at the start and end of an engagement. - Make confident decisions when complete information isn't available — acting on the best current picture, communicating clearly about what remains uncertain, and revisiting the call as more becomes known. Operational Process & Improvement ⚙️ Good process is what prevents a fast-moving, distributed team from losing context, duplicating effort, or solving the same problems repeatedly. The Data Delivery Manager owns a significant part of that process — not by enforcing it, but by making it easy for everyone to follow and by improving it continuously. As our first dedicated delivery hire, you will have genuine input into how we operate. Some of the processes you work within will already exist; others you will help build from scratch, guided by the CDO and DPM. We are not looking for someone who arrives with a fixed methodology. We are looking for someone with good instincts about what friction looks like and what to do about it, and who wants to create a delivery function from the ground up. You will: - Maintain the operational health of active projects in our project management tooling (Notion, Monday), keeping tasks, statuses, and documentation current and reliable. - Run agile ceremonies — standups, retrospectives, sprint reviews — that are lightweight, purposeful, and adapted to the specific rhythms of data teams. - Own retrospective outputs: capturing actions clearly, following up on them, and ensuring that lessons learned are reflected in how we work next time. - Develop and maintain the operational playbooks, checklists, and templates that make onboarding new clients and new team members faster and more consistent. - Identify recurring sources of friction across engagements and bring proposals for improvement to the DPM and CDO. - Leverage TasmanOS, our internal knowledge system, to improve processes and cross-client working AI-Augmented Working 🤖 At Tasman, everyone is expected to use AI tools actively as part of how they work. For a delivery role, the opportunity is particularly direct: much of what this role involves — processing information, maintaining context across multiple workstreams, producing clear written outputs — is exactly where AI can take a meaningful share of the load. We want our Data Delivery Manager to be genuinely fluent in applying these tools, using them to free up time and attention for the judgment calls and human dynamics that actually need it. You will: - Use AI tools to synthesise meeting notes, standup outputs, and retrospective discussions into clear, structured written summaries — reducing the documentation burden on the rest of the team. - Automate routine status updates and task hygiene across Notion, Monday, and Slack, keeping project state current without manual overhead. - Use LLMs to draft internal communications, process documents, and operational templates, applying knowledge of Tasman's context to refine and validate the outputs. - Actively explore new AI tools and workflows that could reduce friction in delivery, and bring proposals for adoption to the DPM and CDO. - Maintain awareness of AI limitations — knowing when to trust an output and when to check or override it. Demonstrate the Tasman Behaviours 🤝 Tasman is a fast-paced, growing, remote-first company and over the years we've been able to narrow down exactly what it is that makes our team so effective — we call these the Tasman behaviours. Exemplifying these behaviours on a daily basis is critical to individual, team and company success and ensures our clients have full trust in our expertise and dedication to client value. You will: - Deliver Impact by keeping our technical teams free from the friction that prevents them doing their best work for clients. - Demonstrate Effective Communication to keep squads aligned, surface issues early, and ensure nothing important is lost across a distributed, fast-moving team. - Proactively Take Ownership of delivery coordination, holding yourself accountable for what is within your remit and escalating clearly when a decision sits elsewhere. About You You are someone who: - Gets genuine satisfaction from making things run smoothly — noticing when a process is creating friction and wanting to fix it. - Is naturally organised and detail-oriented, and has developed personal systems that help them stay on top of multiple things at once. - Communicates clearly and proactively — not waiting to be asked, but sharing what is relevant before it becomes a problem. - Is genuinely excited about using AI tools as a core part of how they work, not as a novelty but as a fundamental productivity capability. - Is comfortable being one of the less technical people in many of their conversations, and confident enough in their own contribution to add value in that position. - Thrives in a remote-first, distributed environment and understands what good asynchronous communication looks like. - Is at an early stage of their career and excited about developing a specialism — bringing curiosity and a growth mindset to a role they will help define. - Cares about the quality of the work the team produces, even when their contribution to that quality is through coordination rather than technical execution. To succeed in this role: - You have some experience in a coordination, project support, or operational role — this does not need to be in tech, but exposure to a fast-moving, project-based environment will be an advantage. - You are proficient with productivity and project management tools such as Notion, Monday, Slack, and Google Workspace, and you learn new tools quickly. - You have a demonstrated interest in AI tools and can point to concrete ways you are already using them to work more effectively. - You are able to write clearly and concisely — a significant part of this role involves producing written outputs that others rely on. - You might have a degree. You might not. What matters is a track record of organised, conscientious work and the ability to show us how you think.
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