• Oversee day-to-day operations, safety and quality, performance management, and on-site efficiency for HVAC and generator technicians • Conduct quarterly ride-alongs with technicians for skill assessment, coaching, and performance documentation • Work with Scheduling team to manage work schedules and on call schedules • Review all Work Orders to ensure timely completion • Assist customer success team with onboarding new subcontractors • Ensure technicians have working vehicles and proper equipment

Oversee the Issue Management program, leading a team to ensure effective identification, governance, remediation, and closure of issues while collaborating with stakeholders to enhance risk management and accountability.

Au sein de la division Textile Care en France, vous développez les ventes de nos solutions chimiques et technologiques innovantes pour aider nos clients à réduire leurs coûts de production ainsi que leur empreinte environnementale en optimisant leurs consommations en eau et énergie. Vous développez des relations fortes avec vos clients par votre action technique quotidienne sur le terrain auprès d'une clientèle constituée exclusivement de blanchisseries industrielles et/ou de grands centres hospitaliers. Nous recherchons un/e Technico-commercial/e BtoB (H/F) entre Troyes et Dijon. Le poste est basé en home office et vous permet une présence quotidienne sur le terrain chez les clients de votre secteur. Pour les départements du secteur : 08, 10, 51, 52, 54, 55, 57, 21, 89. N’attendez plus pour exercer un métier qui vous correspond vraiment et rejoinez-nous ! Comment vous contribuerez: - Vous participez au suivi technique de nos équipements industriels (mise en service, installation et suivi) ; - Par une forte implication, vous prenez en charge la gestion et le développement de votre portefeuille clients en vous positionnant comme un véritable partenaire ; - Par un suivi technique qui constitue la majeure partie de votre temps, vous êtes garant de la qualité de lavage de nos clients ainsi que des résultants énergétiques et environnementaux ; - Vous réalisez des audits, diagnostics, essais ainsi que les formations utilisateurs et démonstrations sur site. Profil recherché: - Vous êtes de formation Bac+2 à Bac+5 en chimie ou textile avec idéalement une première expérience commerciale et technique dans un environnement BtoB ; - Vous avez le sens du service et un excellent relationnel alliant votre fibre commerciale avec votre goût fort pour la technique ; - Votre disponibilité, votre mobilité et votre autonomie seront les garants de la réussite dans cette mission ; - Permis B et anglais courant indispensables. Ce que nous vous offrons: - Un CDI avec un début de contrat dès maintenant - Une formation complète à nos services, produits et techniques de vente - Une rémunération attractive selon expérience : salaire fixe et variable - De multiples avantages : véhicule de fonction 5 places, carte essence et télépéage, frais, ordinateur et téléphone portable, mutuelle, avantages CSE et participation intéressement - Une grande autonomie d'organisation sur le terrain - Des opportunités d'évolution multiples au sein du Groupe Chez Ecolab: Nous plaçons les talents au cœur de notre stratégie en constituant une équipe compétente et diversifiée, capable d’exceller sur près de trois millions de sites clients. Forts d’un siècle d’innovation, nos 48 000 collaborateurs fournissent des solutions scientifiques complètes, des analyses basées sur les données et un service de classe mondiale pour améliorer la sécurité alimentaire, maintenir des environnements propres et sûrs, optimiser l’utilisation de l’eau et de l’énergie, et accroître l’efficacité opérationnelle et la durabilité dans les secteurs de l’alimentation, de la santé, des sciences de la vie, de l’hôtellerie et de l’industrie, dans plus de 170 pays. Nos solutions contribuent non seulement à améliorer l’efficacité opérationnelle, mais aussi à promouvoir la durabilité et la santé publique, générant ainsi un impact positif à l’échelle mondiale. Nous nous engageons à éliminer les complexités inutiles et à adopter une approche curieuse et ouverte, en recherchant constamment de nouvelles perspectives et des solutions innovantes pour rester à la pointe dans un monde en constante évolution. L’engagement d’Ecolab en faveur de la diversité, de l’équité et de l’inclusion (DE&I) reflète notre valeur fondamentale de collaboration, en intégrant des points de vue variés pour nous remettre en question, atteindre nos objectifs et agir avec intégrité. Postulez dès aujourd’hui et rejoignez l’une des entreprises les plus éthiques, forte de plus de cent ans d’histoire. Rejoignez Ecolab et contribuez à protéger ce qui est essentiel. #li-eu Our Commitment to a Culture of Inclusion & Belonging Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

Your Dream. Our Team. About Rise8 Rise8 builds custom, secure software for government organizations, measuring success by impact: lives saved, time returned, and missions advanced. We think big, start small, and scale fast with elite teams across product, design, and engineering to drive continuous delivery for critical missions. We believe customer experience starts with employee experience, so we take care of our employees. Rise8 is where you’ll do the best work of your career—supported by a culture you won’t find anywhere else. We offer competitive pay and benefits, but what sets us apart is our commitment to autonomy, growth, and a culture rooted in kindness, candor, and continuous learning. Certified as a Great Place to Work®, with 100% of employees saying they love working here, Rise8 is where bold ideas become real capabilities. Where mission meets meaning. And where fewer bad things happen because of bad software. About You - You want to make tomorrow better than today. - You have a passion for high-speed security and you care about risk management over compliance. - You believe the biggest vulnerability in any system is time. You live to securely reduce cycle time. - You enjoy daily decision making and real product delivery. - You help ensure project success and client satisfaction. - You enjoy collaborative teams, pairing with team members, and inviting your clients to participate. - You like to work alongside, and learn from, lean and agile leaders. - You are a creative problem solver who is comfortable with uncertainty. - You’re a curious and keen learner who thrives on enhancing your (and our) practices and knowledge. As a Delivery Lead at Rise8, you will: Own end-to-end delivery and portfolio-level outcomes for the collective of projects in your domain. You will set the delivery standard, partner tightly with senior customers and a Customer Success Manager, and translate portfolio vision into outcome-oriented roadmaps that drive production impact. This is a senior, hands-on leadership role that combines performance management ownership, people leadership/inspiration/accountability, stakeholder management, and rigorous delivery execution. - Set the standard for A-Player, delivery-accountable leadership across the portfolio. - Create portfolio vision & outcome-oriented roadmap directly with senior-level customers, supported with a Customer Success Manager. - Ensure portfolio roadmaps integrate and trace to team-level roadmaps; enable decision points that maximize outcomes in production. - Track daily progress across teams and maintain transparent reporting of key delivery metrics to leadership. - Own allocation decisions to optimize team and portfolio outcomes. - Manage performance for Risers in the portfolio: coach, assess, and make employment decisions when necessary. - Identify training gaps and radiate needs to the Enablement department; partner with Enablement on remediation and ramp plans. - Source cross-functional support from other Rise8 departments to remediate portfolio issues. - Surface and escalate risks and “yellow flags” early and without hesitation. - Facilitate governance cadence (portfolio reviews, release planning, executive briefings). - Drive continuous improvement in delivery practices, gitops tooling hygiene , and measurement. - Lead and inspire your teams to delivery success; figuring out what makes them tick and aligning incentives to excite the teams’ performance, down to each Riser as applicable. Qualifications: - 8+ years of hands-on delivery/program leadership for software development teams, with a track record of owning delivery outcomes and budgets. - Demonstrated experience building and managing portfolio- or program-level outcome roadmaps that map to team-level plans. - Strong budget literacy: forecasting, variance analysis, and investment/divestment recommendations. - Proven stakeholder management at senior customer levels and experience partnering with Customer Success Managers. - Experience with Agile/Lean delivery practices and common tooling (GitLab/Jira/Confluence) and metrics-driven delivery (lead time, cycle time, deployment frequency, throughput). - Demonstrated people leadership: performance management, allocation decisions, coaching, and hiring input. - Excellent written and verbal communication — comfortable briefing executives and program offices. - Comfortable in a fast-moving remote environment and managing ambiguity. - U.S. citizen or eligible to obtain required clearance; willing to be clearable for DoD Secret. Preferred Qualifications: - Prior military or federal civilian program experience (understanding defense sector stakeholder structures and procurement) — strongly preferred. - Familiarity with CUI handling, DD254 execution, CMMC L2, and NIST SP 800-171 controls. - Experience with CI/CD, cloud-native deployments, and observability/telemetry tooling. - Prior experience managing multiple delivery teams or a delivery portfolio. - Security clearance (active Secret or higher) is a plus. - Certifications such as PMP, SAFe, or equivalent delivery/PMO credentials. Salary The annual salary range for this role as it is posted is $190,000 to $225,000 regardless of final candidate location within the United States. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity. Benefits - Flexible schedule in a 100% distributed workforce. - Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage. - Retirement: 401k match at 10% gross pay. - Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement. - Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials. - Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store. - Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year. - Rise8 is part of the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit, you can instead get a $75 monthly credit towards a Life Time membership ($900 annual benefit). - Equipment: We offer a MacBook Pro. All of Rise8’s work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation. Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.