For 39 years, DSI has provided enhanced value that delivers results for our clients and partners.
Retail Support Training Specialist
Location
United States
Posted
66 days ago
Salary
0
Seniority
Senior
Job Description
Retail Support Training Specialist
DSI
• Live virtual instructor-led classroom sessions including new hire training • Continuing education through virtual training calls, and on-demand training as needed • Content creation, development, and management, as well as customer-facing relationship-management will be required as well ** **Essential Functions:** • Deliver support role related content based on internal company requirements and adjustments as needed over time. • Be flexible to train large audiences on a weekly or as needed basis, updating content in a quick fashion to ensure all materials and items trained are in alignment with current role requirements. • Monitor large virtual audiences for any outstanding feedback to provide any needed recommendations to leadership, HR, and/or appropriate audiences. • Deliver AT&T-related product and service trainings to assigned Live-in-Person and Web-Based audiences in a dynamic, energetic, personable, engaging, intelligent yet entertaining fashion. • Design, develop, modify, update, and deliver customized & generic AT&T-provided product and industry-related training programs and modules, for products, services, and promotions including, but not limited to, AT&T Wireless, AT&T video, and AT&T High-Speed Internet. • Help build, update, and maintain sales & training presentations (PowerPoint, videos, etc.), job aids, reference material, and other pertinent digital vehicles for learning optimization across all assigned platforms and audiences – with primary focus on AT&T wireless, AT&T video products, and High-Speed internet services, products, technologies, and sales skills/techniques. • Ability to gain insight and formulate patterns within each assigned partner audience to bring a unified training message throughout our programs. • Meet other responsibilities as assigned.**
Job Requirements
- Clear, dynamic, & precise communication skills to all levels of employees, from entry-level agents to C-level executives, both inside and outside our organization.
- Wireless (cellular), satellite/cable television, high-speed internet, and/or consumer electronics sales experience.
- Preferred 5 years of presentation and training curriculum development specifically related to retail sales environments.
- Proficiency in many forms of audience-driven content creation, design, and delivery, especially Microsoft’s PowerPoint, with a detailed eye towards designing and delivering slides for clear, classroom projection.
- The qualified candidate should be able to create and deliver clear, engaging, aesthetically formatted, and properly animated PowerPoint content with quickness and ease.
- Extraordinary attention to details in content creation and language nuance.
- Computer Skills:**
- Required: Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency (Mac & Windows), web conferencing (ex. GoToMeeting, Zoom, Skype), and A/V setup and troubleshooting skills (projector setup, TV and audio systems, etc.).
- Highly Preferred: Cloud-based content storage, organization, and file sharing expertise.
- Preferred: Adobe Creative Suite, LMS and general audio/video editing software and know-how.
- Other Requirements:**
- Preferred Bachelor’s degree from an accredited institution in a related field (ex. Communications, English, Theater/Performance Arts, Business, or Marketing).
- Neat, professional appearance and outgoing demeanor required.
- Must have a dependable vehicle with valid vehicle insurance.
- Good driving record and valid driver’s license.
- Travel may be required – Average up to 65%.
- Working holidays and weekends may be required.
- Employee must be able to cover their non-airfare travel expenses prior to reimbursement (processed weekly)****
Benefits
- Paid Vacation and Sick Time
- 401k Plan
- Employee Profit Sharing Program
- Medical, Dental & Life Insurance
- Mileage Reimbursement
- AT&T Wireless Discount
- Potential for career growth - we prefer to promote from within!
Related Guides
Related Categories
Related Job Pages
More Learning and Development Jobs
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end. Overview As a Training and Development Specialist (TDS), you are responsible for contributing to and participating in the creation, curation, and delivery of adult learning programs for Rithum. In this role you utilize internal knowledge resources to develop a curriculum that reflects best practices and technical detail and organizes training activities to deliver and maintain appropriate content across multiple mediums. You demonstrate familiarity with instructional methods, content organization, and skills development, and leverage these skills to ensure knowledge acquisition, application, and retention. In this role, you work in conjunction with your manager and other team members to actively assess the needs of individuals, teams and the organization to find gaps in skills, knowledge and performance and to address these gaps through appropriate training. You are a key part of the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location. As a TDS, you demonstrate personal responsibility for career self-management by identifying and pursuing opportunities for competency, role, or career improvement. A successful TDS maximizes use of internal company resources to develop their professional skill set, and applies insights gained through both formal and informal feedback. The TDS is a veteran contributor who is passionate about designing, implementing and coordinating effective methods to educate, enhance performance and drive client service quality and service delivery. You serve a critical role in the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location. Seen as a leader in the environment and are expected to model our core values to clients and colleagues. You are expected to demonstrate a high degree of personal and professional integrity, respect the diversity and contributions of your colleagues, and comply with both the spirit and the letter of company processes and legal obligations. Responsibilities - Develop a comprehensive training curriculum using instructional design and adult learning principles. - Support the creation and delivery of product, corporate, and technical training. Organize and align resources across teams and departments to develop and maintain training regimens. - Cultivate and maintain relationships across multiple job families and functions, understand the needs of each group, and develop tactics and strategies to support them. - Develop, monitor, maintain, and socialize the effectiveness of training efforts to stakeholders throughout the organization. - Demonstrate subject matter expertise in industry trends, applications, and best practices through regular research and continued education. - Coordinate with stakeholders throughout the organization to ensure that attendees and collaborators are engaged and encouraged to participate in training activities. - Create and maintain client-facing in-app videos to support self-service options. Qualifications Minimum Qualifications - At least 2 year of experience creating training and development programs. - Strong knowledge of Microsoft Office and any Learning Management System. - Experience developing comprehensive training curriculum using instructional design and adult learning principles. - Experience creating video-based training. - Excellent organizational, analytical, communication, and interpersonal skills. Preferred Qualifications - Bachelor’s degree in a related field. - Experience with Jira. - Experience with Thinkific is a plus. - Experience with AI video tooling or AI video generation is a plus. Travel Required Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it’s like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: - Partner with the leading brands and retailers. - Connect with passionate professionals who will help support your goals. - Participate in an inclusive, welcoming work atmosphere. - Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. - Receive industry-competitive compensation and total rewards benefits. Benefits - Medical, Dental and Psychology benefits - Life insurance and disability benefits - Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day - Voucher program for Transportation, Meals & Childcare - Remote Working Stipend: €40/month automatically applied in payroll - Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program - Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. - Charitable contribution match per team member Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Training & Development Specialist
Rithum LinkedIn BoardRithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end. Overview As a Training and Development Specialist (TDS), you are responsible for contributing to and participating in the creation, curation, and delivery of adult learning programs for Rithum. In this role you utilize internal knowledge resources to develop a curriculum that reflects best practices and technical detail and organizes training activities to deliver and maintain appropriate content across multiple mediums. You demonstrate familiarity with instructional methods, content organization, and skills development, and leverage these skills to ensure knowledge acquisition, application, and retention. In this role, you work in conjunction with your manager and other team members to actively assess the needs of individuals, teams and the organization to find gaps in skills, knowledge and performance and to address these gaps through appropriate training. You are a key part of the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location. As a TDS, you demonstrate personal responsibility for career self-management by identifying and pursuing opportunities for competency, role, or career improvement. A successful TDS maximizes use of internal company resources to develop their professional skill set, and applies insights gained through both formal and informal feedback. The TDS is a veteran contributor who is passionate about designing, implementing and coordinating effective methods to educate, enhance performance and drive client service quality and service delivery. You serve a critical role in the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location. Seen as a leader in the environment and are expected to model our core values to clients and colleagues. You are expected to demonstrate a high degree of personal and professional integrity, respect the diversity and contributions of your colleagues, and comply with both the spirit and the letter of company processes and legal obligations. Responsibilities - Develop a comprehensive training curriculum using instructional design and adult learning principles. - Support the creation and delivery of product, corporate, and technical training. Organize and align resources across teams and departments to develop and maintain training regimens. - Cultivate and maintain relationships across multiple job families and functions, understand the needs of each group, and develop tactics and strategies to support them. - Develop, monitor, maintain, and socialize the effectiveness of training efforts to stakeholders throughout the organization. - Demonstrate subject matter expertise in industry trends, applications, and best practices through regular research and continued education. - Coordinate with stakeholders throughout the organization to ensure that attendees and collaborators are engaged and encouraged to participate in training activities. - Create and maintain client-facing in-app videos to support self-service options. Qualifications Minimum Qualifications - At least 2 year of experience creating training and development programs. - Strong knowledge of Microsoft Office and any Learning Management System. - Experience developing comprehensive training curriculum using instructional design and adult learning principles. - Experience creating video-based training. - Excellent organizational, analytical, communication, and interpersonal skills. Preferred Qualifications - Bachelor’s degree in a related field. - Experience with Jira. - Experience with Thinkific is a plus. - Experience with AI video tooling or AI video generation is a plus. Travel Required Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it’s like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: - Partner with the leading brands and retailers. - Connect with passionate professionals who will help support your goals. - Participate in an inclusive, welcoming work atmosphere. - Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. - Receive industry-competitive compensation and total rewards benefits. Benefits - Medical, Dental and Psychology benefits - Life insurance and disability benefits - Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day - Voucher program for Transportation, Meals & Childcare - Remote Working Stipend: €40/month automatically applied in payroll - Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program - Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. - Charitable contribution match per team member Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Learning and Development Consultant
US Anesthesia PartnersQuality Anesthesia Care: We're raising the bar for the industry.
• Serves as a training solution partner to the organization, working directly and independently with stakeholders to define the need and design training solutions. • Applies project management skills, business acumen, and relationship management skills to managing instructional design projects. Responsible for managing multiple projects and training programs concurrently. • Responsible for design of effective and time-frugal training material and content such as online/e-learning modules, microlearning courses, instructor-led training (to be used by varying levels of experience in facilitation), job aids, online tutorials, and multimedia content. • Areas of training may include, but are not limited to, new employee onboarding, performance management, professional and leadership development, and team engagements. • May write and edit technical and procedural documents such as training aids, quick reference guides, participant guides and/or facilitator manuals, etc. • May guide Learning Management System administrative maintenance and reporting. (Workday Learning & Performance modules) • Provides support to Talent team leaders in communications and maintenance of Talent programs. • In coordination with Talent Management team members, support change efforts necessary to launch new and revised training experiences and culture initiatives.
As a global leader in commercial solutions, IQVIA is uniquely positioned to deliver results both nationally and internationally. Our teams partner with biopharma companies to bring essential medicines to the people who need them most. We empower our clients with insights and access to their markets, helping them demonstrate the value of their products to payers, physicians, and patients alike. A core part of our mission includes serving as the sales force for biopharma or providing nurse educators who support patients and prescribers. With the right experience, you can help bring medical innovations to life in real-world settings. We’re excited to announce an opportunity to join our team of over 10,000 field professionals worldwide—we’re currently hiring a Nurse Educator to support our pharmaceutical and biotech clients. Nurse Educator At the heart of our business strategies is a commitment to patients. The Nurse Educator Program is a patient-centered, educational initiative designed to support individuals living with chronic conditions who have been prescribed specific therapies. Nurse Educators play a vital role in helping patients understand their treatment, manage their condition, and access relevant resources related to their prescribed medication. This role involves one-on-one engagement with patients through various channels, including in-person visits, phone calls, video conferencing, email, and SMS—always in strict alignment with program guidelines. Please note: this is an educational role only. Nurse Educators do not provide clinical care or medical advice. Role Overview: Nurse Educator As a Nurse Educator, you will play a key role in supporting patients by connecting them with program-approved resources and delivering personalized education on chronic disease management and prescribed therapies. This role is designed to empower patients, promote treatment adherence, and encourage meaningful dialogue with healthcare providers. Key Responsibilities - Facilitate connections between patients and approved educational resources. - Deliver direct, disease-specific education and training related to prescribed medications. - Support multiple disease states and therapies as needed. - Promote behavioral change through patient-centered education to improve treatment adherence. - Encourage effective communication between patients and their healthcare providers. Qualifications - Bachelor’s degree and/or BSN preferred. - Active RN license in state of residence; compact multi-state license preferred where applicable. - Nursing license must be current and in good standing. - Currently or able to obtain in California RN license if residing in Mtn or Pacific time zone. - Minimum of 5 years of clinical experience in healthcare (hospital, home health, pharmaceutical, or biotech settings). - Prior experience as a nurse educator is preferred. - Bilingual in English and Spanish is a plus. - Valid driver’s license required. - Must reside within the designated territory. - Experience in direct patient interaction with a focus on adherence and persistence. - Strong understanding of clinical data and pharmacology. - Excellent time management, planning, and multitasking skills. - Effective presentation and motivational skills; strong interpersonal and communication abilities. - Ability to work independently and cross-functionally. - Dedicated home workspace required. - Adaptability to changing responsibilities and environments. - Proficiency in Microsoft Office (Word, Excel, PowerPoint) and iPad technology. - Flexibility to work evenings and weekends as needed. - Willingness to travel up to 60–70%. - Compliance with client vaccination requirements may be necessary. Compensation - Competitive annual salary - Car allowance - Bonus eligibility #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $95,000-$105,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.



