• Actively drive sales efforts and results of Inovalon’s Performance-based Partner (PBP) referral partners through a defined cadence of touchpoints both onsite with Partner and remote meetings and webinars. • Maintain disciplined and reliable execution of sales operations, including accurate CRM documentation (Salesforce), pipeline hygiene, forecasting, and follow‑up processes. • Partners with the sales leadership team to develop and execute a plan aligned with the sales goals of assigned partner accounts. • Develop an understanding of Inovalon’s enterprise solutions and the ONE Inovalon mission, identifying and connecting opportunities across business units and collaborating with colleagues to ensure customers receive the full value of Inovalon’s offerings—even beyond the assigned territory or BU. • Serves as a subject matter expert on assigned partners, aligning internal stakeholders to enable coordinated lead generation. • Partner with Marketing to communicate customer insights, competitive trends, and emerging needs that influence product and go‑to‑market strategy. • Lead or support product presentations, solution positioning, and demonstration processes in collaboration with Sales, Marketing, and Business Development teams. • Grow Inovalon’s PBP partner revenues by helping define and delivering the Inovalon Partner Engagement Program. • Provides specific direction and guidance to advance and or transition sales opportunities with ownership and engagement to ensure successful conversion and deal closure. • Conduct effective discovery, needs assessments, and consultative conversations that influence customer decision‑makers. • Collaborate with assigned Sales Representatives, Marketing, and Business Development leaders to synergize sales efforts, follow up activities and support each other with identified new business opportunities and clients; • Travel to meet with prospective and existing clients to drive sales outcomes and strengthen relationships. • Serve as an informal mentor or coach to new hires by modeling best practices in sales process discipline, communication, and customer engagement. • Contribute to a positive team culture that emphasizes accountability, collaboration, and continuous improvement. • Participate in weekly sales meetings and communicates weekly results and performance metrics as they relate to sales pipeline, sales activities, sales cycle time, regional market share, market penetration, wins and losses, etc. for both individual and team performance. • Monitors and provides structured feedback on market conditions, regulatory trends, competitive activities, win-loss lessons learned, targeted initiatives for growth and with key target accounts or channel partners within territory.

• Identifying, qualifying and developing new business opportunities. • Create a robust pipeline by engaging with leads at scale and pace​. • Utilise the MEDDPICC framework to qualify opportunities within accounts, identifying key stakeholders, decision criteria, and metrics to drive effective engagement and maximise revenue opportunities • Dynamic pipeline management and accurate sales forecasting • Preparing quotations, proposals and business cases that will secure new business opportunities while managing the end-to-end sales process • Participation in virtual events and exhibitions to promote Everway and actively network • Collaborate closely with cross-functional teams—including Product, Marketing, and Technical Support—to align on prospect needs and ensure seamless account engagement and revenue attainment • Pro-actively contribute to team meetings and planning sessions • Remain aware of the competitive landscape and be able to position Everway’s products effectively • Maintain accurate and timely records within the CRM system to fully capture all sales activity and full customer journey • Close deals over a long sales cycle while building strategic relationships • Present regular reports on growth trends, challenges, and successes

• Die Betreuung der Sales Pipeline liegt in enger Zusammenarbeit mit dem Account Executive (m/w/d) in deiner Verantwortung, um Vertriebschancen zu verfolgen, zu qualifizieren und eine hohe Kundenorientierung sicherzustellen. • Damit du eine zielgerichtete Ansprache sicherstellen kannst, identifizierst und schärfst du das Konsumentenprofil sowie die relevanten Entscheidungsträger und bringst dabei deine Kommunikationsfähigkeit und Überzeugungskraft ein. • Du konzipierst und pflegst neue Leadquellen, um den Pool potenzieller Kunden kontinuierlich zu erweitern und setzt dabei deine Akquisitionsstärke gezielt ein. • Durch gezielte Marktrecherche und Zusammenarbeit mit deinem Team erschließt du neue Kundengruppen und arbeitest dabei strukturiert sowie mit Fokus auf effizientes Handeln. • Um eine passgenaue Lösung anbieten zu können und den Vertriebsprozess zu optimieren, analysierst du potenzielle Kunden und stimmst deren Anforderungen mit dem Management ab – auch in anspruchsvollen Situationen zeigst du Belastbarkeit.

Requisition Number: 103908 Service Desk Representative Location: You will have the flexibility to work fully remote from anywhere across [location] Insight at a Glance - 14,000+ engaged teammates globally - #20 on Fortune’s World's Best Workplaces™ list - $9.2 billion in revenue - Received 35+ industry and partner awards in the past year - $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role The Service Desk Representative is responsible for support of all desktop hardware, software and telecommunications equipment. As a Service Desk Representative you are the front line in support of Insight Customers. In this role, you will respond to customer inquiries in person, via phone, email, and chat. Associates must possess strong verbal and written communication skills. - Effectively manage issues through multiple forms of inbound requests including in person, queue calls (phone), e-mails, Chat, web forms, or client tracking/ticketing databases. - Respond to all Customer requests in timely and professional manner. - Instruct end users in the appropriate use of equipment, software, and/or reference materials. - Assist with all aspects of technical support, including on-site visits as needed. - Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What we’re looking for - Two-year Associate Degree (field related) or equivalent experience required. - Must have a minimum of one year helpdesk experience in a corporate environment, two years preferred. - Must have a comprehensive knowledge of computer hardware/software concepts. - This position requires extensive working knowledge of hardware/software concepts, including Microsoft products and network/account management tools. What you can expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: - Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Posting Notes: Remote || Iowa (US-IA) || United States (US) || IT Infrastructure & Support || None || Remote ||