Manage and troubleshoot directory services and hybrid authentication systems. Provide expertise in identity, access, and authentication management. Automate maintenance tasks and evaluate new tools to enhance directory services environments.

Role Description As a Consulting Architect – Observability, you will play a pivotal role in helping our customers realize the value of Elastic’s Solutions. Acting as a trusted technical advisor, you will work with enterprises to design, deliver, and scale architectures that improve application performance, infrastructure visibility, and end-user experience. You’ll collaborate with Elastic’s Professional Services, Engineering, Product, and Sales teams to accelerate adoption of the Elastic Observability platform, ensuring customers maximize the value of their data while achieving business outcomes. This is a highly impactful role, with opportunities to guide strategy, lead complex implementations, and mentor both customers and teammates. What You Will Be Doing - Translate business and technical requirements into scalable, outcome-driven solutions built on the Elastic Stack. - Lead end-to-end delivery of customer engagements — from discovery and design through implementation, enablement, and optimization. - Partner with customers to architect, deploy, and operationalize Elastic solutions that drive measurable value and adoption. - Provide technical oversight, guidance, and enablement to customers and teammates throughout project lifecycles. - Collaborate cross-functionally with Sales, Product, Engineering, and Support to ensure successful outcomes and continuous improvement. - Capture and share best practices, lessons learned, and solution patterns across the Elastic Services community. - Contribute to internal enablement, mentoring, and a culture of continuous learning and collaboration. - Guide customers in using Elastic Agents, Beats, Logstash time-series data ingestion, stream processing, and normalization, and related technologies. - Design and implement custom dashboards, visualizations, and alerting for critical observability use cases in Kibana. - Optimize ingestion pipelines for performance, scalability, and resiliency at enterprise scale. Qualifications - 5+ years as a consultant, architect, or engineer with expertise in observability, monitoring, or related domains. - Strong experience with time-series data ingestion and processing, including pipelines with Elastic Agents, Beats, and Logstash. - Knowledge of messaging queues (Kafka, Redis) and ingestion optimization strategies. - Understanding of observability concepts like distributed tracing, metrics pipelines, log aggregation, anomaly detection, SLOs/SLIs. - Experience with one or more: Kubernetes, cloud platforms (AWS, Azure, GCP), or infrastructure as code. - Familiarity with Elastic Common Schema (ECS), data parsing, and normalization. - Proven experience deploying Elastic Observability (APM, UEM, logs, metrics, infra, network monitoring) or similar solutions at enterprise scale. - Hands-on expertise in distributed systems and large-scale infrastructure. - Ability to design and build dashboards, visualizations, and alerting thresholds that drive actionable insights. - Experience with Kubernetes, Linux, Java, databases, Docker, AWS/Azure/GCP, VMs, Lucene. - Strong communication and presentation skills, with experience engaging directly with customers. - Bachelor’s, Master’s, or PhD in Computer Science, Engineering, or related field, or equivalent experience. - Comfortable working in highly distributed teams, both remote and on-site when needed. - May require significant travel to customer sites to support engagements and solution implementations; candidates should be comfortable with varying levels of travel based on business needs. Bonus Points - Elastic Certified Engineer certification or deep expertise with Elasticsearch/Lucene. - Big 4 consulting or equivalent professional services experience. - Experience with Ansible, Terraform, JavaScript, ECK/Kubernetes. - Knowledge of machine learning or AI applied to observability. - Experience contributing to open-source project or documentation. - Public speaking experience at conferences, meetups, or enterprise workshops. Compensation Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is: - $133,100 — $210,600 USD - $159,900 — $252,900 USD in select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area). Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.

• Produce technical drawings using CAD and Revit for residential and commercial projects. • Translate initial design concepts into precise architectural documents. • Review project concepts and applying reusable components from past projects while drafting and designing. • Coordinate with structural engineers to make model or detail adjustments. • Work on 1–2 primary projects at a time, with occasional involvement across multiple others. • Communicate clearly and professionally via email, with occasional phone or Teams • Apply and follow building codes, especially the IBC (International Building Code) • Ensure consistency and quality across all drawing sets.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Consulting Solution Architect is a field-based technical pre-sales role that focuses on developing comprehensive solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Digital Experience services business. What you will do: * Develop appropriate assessment and service solutions across multiple platforms and technologies for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services. * Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs). * Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals. * Maintain strategic relationships with Customers and Internal Sales & Delivery management, acting as a trusted advisor to drive business growth. * Maintain relationships with Key strategic partners by maintaining technical certifications required by CDW, Partners, as well as the demands of our market. * Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field. * Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc. * Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers. * Mentoring and coaching of Solution Architects around best practices to engage with coworkers and customers. What we expect of you: * Bachelor's Degree or equivalent experience. * Minimum of eight years in technical, pre-sales, or post-sale delivery role. * Motivated, self-starting, and able to independently perform high quality work with minimal guidance. * Industry knowledge and domain expertise: A Consulting SA should possess domain expertise. They should understand industry-specific challenges, regulations, and best practices. They should have a deep understanding of the architecture, products, technologies, and solutions offered by the company. This knowledge enables them to provide tailored recommendations and position the company's solutions effectively within the industry landscape. * Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role. A Consulting SA should be able to work effectively in a team, lead technical discussions, and influence decision-making. They may also provide guidance and mentorship to junior team members. * Customer-focused approach: A Consulting SA must have a customer-centric mindset and be able to understand and articulate customer needs effectively. They should possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner. Building relationships, understanding customer pain points, and providing tailored solutions are key aspects of this role. * Solution design and problem-solving skills: The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution. They should be skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers. Strong problem-solving skills are crucial for identifying and resolving technical issues or gaps in proposed solutions. * Delivers compelling presentations and leads consultative sales discussions with credibility and conviction at the executive (C-level) level, in both small-group and large-format settings to include live demo's. Develops reusable presentation content for team use. * Initiates and designs customer and partner events in collaboration with Sales and OEMs, and creates repeatable event models that can be leveraged by other FSAs. * Consulting Solution Architect must collaborate closely with delivery teams both pre- and post-sales to ensure proposed solutions are feasible, scalable, and aligned to customer outcomes. During the sales cycle, they validate designs, scope, and effort with delivery to reduce risk and set accurate expectations. * Willingness to travel up to 25% or as needed. Pay range: $121,450 - $170,010 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials * CDW is committed to being an AI-fluent organization * We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).