Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role:An expert at initiating, controlling, and delivering successful deployment projects of Motive hardware and software with our highest value customers. In this role, you will create and own the onboarding project along with its metrics for success, including but not limited to Customer Kick Off, Go Live, and CSAT. The Implementation Consultant is a highly skilled project manager and a Motive product expert who uses these skills to guide clients through complex and large onboarding projects while coordinating these efforts with the rest of the Enterprise account team to drive initial adoption as well as to continually train and onboard the customer as they increase the partnership relationship with Motive. What You'll Do: - Define and maintain the onboarding program for clients based on our product initiativesDefine, track and achieve key performance indicators for the onboarding program. - Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients. - Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations. - Ensure the timely and successful completion of new client onboarding for all assigned accounts. - Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule.. - Hosting virtual or in-person group training sessions for new customers. What we are looking for: - 1+ years experience in a customer-facing role in a B2B capacity, preferable in trucking, logistics, or fleet management. - Strong business background including project management, account management, problem-solving, business planning, and analytical skills. - Excellent interpersonal, communication (both written and verbal), and presentation skills. - Experience in delivering client-focused solutions based on customer needs. - Demonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-level. - BA/BS degree or equivalent work experience preferred. Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

• Lead CRM onboarding and configuration sessions with dealer partners. • Customize CRM workflows, lead stages, campaigns, and reporting dashboards to align with client business processes. • Serve as the primary CRM subject matter expert during implementation and post-launch phases. • Conduct training sessions for dealership staff on CRM features, including lead management, campaigns, and reporting. • Analyze client requirements and recommend CRM best practices for lead assignment, automation, and customer engagement. • Monitor adoption metrics and provide actionable insights to improve utilization. • Validate CRM configurations against UAT checklists and ensure compliance with Tekion standards. • Support regression testing and troubleshoot issues during go-live and hypercare phases

• Provide hands-on clinical support for CGM initiation, sensor insertion, troubleshooting, and data interpretation to patients, whilst simultaneously training the healthcare professional to continue this education independently, ensuring a sustainable service • You will support healthcare professionals during CGM starts, follow-up clinics, and virtual consultations • You will act as a subject matter expert on CGM technology, indications, contraindications, and clinical pathways • You will provide timely technical and clinical troubleshooting support for device-related issues • You will deliver structured education and training to healthcare professionals • You will train patients and carers on CGM use, data interpretation, alerts, and lifestyle integration (where appropriate and compliant) • You will develop and deliver educational resources, presentations, and workshops related to CGM use and diabetes technology • You will work closely with both internal and external teams as part of our service value proposition to ensure clinical adoption within a specified area leads to an improved and sustainable service delivery • You will act as a trusted clinical resource to address questions on CGM data, metrics (e.g. Time in Range), and clinical decision-making • You will collaborate with sales teams to provide non-promotional clinical support • You will ensure all activities comply with regulatory requirements, company policies, and industry codes of practice.

• Provide hands-on clinical support for CGM initiation, sensor insertion, troubleshooting, and data interpretation to patients, whilst simultaneously training the healthcare professional to continue this education independently, ensuring a sustainable service. • Support healthcare professionals during CGM starts, follow-up clinics, and virtual consultations. • Act as a subject matter expert on CGM technology, indications, contraindications, and clinical pathways. • Provide timely technical and clinical troubleshooting support for device-related issues. • Deliver structured education and training to healthcare professionals. • Train patients and carers on CGM use, data interpretation, alerts, and lifestyle integration (where appropriate and compliant). • Develop and deliver educational resources, presentations, and workshops related to CGM use and diabetes technology. • Support onboarding and education for new clinical sites adopting CGM. • Work closely with both internal and external teams as part of our service value proposition to ensure clinical adoption within a specified area leads to an improved and sustainable service delivery. • Act as a trusted clinical resource to address questions on CGM data, metrics (e.g. Time in Range), and clinical decision-making. • Support appropriate and ethical adoption of CGM by demonstrating clinical value and evidence-based benefits. • Partner with sales teams to provide non-promotional clinical support. • Collaborate with Patient Care, Medical Affairs, regulatory, and product teams by providing clinical feedback and collating data and real-world insights.