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Motive combines IoT hardware with AI-powered applications to connect and automate physical operations.
Implementation Consultant
Location
Mexico
Posted
62 days ago
Salary
0
Seniority
Junior
Job Description
Implementation Consultant
Motive
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role:An expert at initiating, controlling, and delivering successful deployment projects of Motive hardware and software with our highest value customers. In this role, you will create and own the onboarding project along with its metrics for success, including but not limited to Customer Kick Off, Go Live, and CSAT. The Implementation Consultant is a highly skilled project manager and a Motive product expert who uses these skills to guide clients through complex and large onboarding projects while coordinating these efforts with the rest of the Enterprise account team to drive initial adoption as well as to continually train and onboard the customer as they increase the partnership relationship with Motive. What You'll Do: - Define and maintain the onboarding program for clients based on our product initiativesDefine, track and achieve key performance indicators for the onboarding program. - Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients. - Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations. - Ensure the timely and successful completion of new client onboarding for all assigned accounts. - Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule.. - Hosting virtual or in-person group training sessions for new customers. What we are looking for: - 1+ years experience in a customer-facing role in a B2B capacity, preferable in trucking, logistics, or fleet management. - Strong business background including project management, account management, problem-solving, business planning, and analytical skills. - Excellent interpersonal, communication (both written and verbal), and presentation skills. - Experience in delivering client-focused solutions based on customer needs. - Demonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-level. - BA/BS degree or equivalent work experience preferred. Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
Benefits
- 401(K), 401(K) matching, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Life insurance, Mentorship program, Open office floor plan, Paid holidays, Paid sick days, Partners with nonprofits, Performance bonus, Promote from within, Recreational clubs, Lunch and learns, Remote work program, Sabbatical, Free snacks and drinks, Team based strategic planning, OKR operational model, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Quarterly engagement surveys, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, President's club, Employee awards, Diversity recruitment program, Personal development training, Flexible time off, Bereavement leave benefits
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