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An Impact Financial Services platform for GenZ.
Sales Appointment Setter
Location
Mexico
Posted
75 days ago
Salary
$1.4K - $1.6K / month
Seniority
Junior
Job Description
Sales Appointment Setter
Spoon
• Run a word‑for‑word call script for the entire call, from greeting to booking, on every conversation. The only time you go off script is to answer a client’s specific question (e.g. directions, timing) or collect unique information. Any changes to wording are tested and approved by the Salon Director first. • Responding to inbound SMS, Facebook DMs, and Instagram DMs that are escalated to a human when AI cannot handle it • Creating follow up tasks in the CRM • Booking appointments, rescheduling, and cancelling • Calling no-shows to get them back on the calendar • Communicating with hair stylists regarding client requests and scheduling needs • EOD Reporting Weekly Duties • Weekly review meeting • Review KPI targets, own your numbers, and bring data‑backed ideas to improve them (no freelancing on scripts or processes; changes go through a structured process).
Job Requirements
- Language: Near native English & Spanish (bilingual).
- Location: Based in Latin America with
- Sales Experience: Minimum 6 months of sales experience, with the ability to perform discovery, build rapport, and handle objections.
- Communication: Confident, articulate, and friendly on the phone; extroverted personality.
- Emotional Intelligence (EQ): Able to read tones, detect hesitation, and proactively address it.
- Process-Oriented: Detail and process-oriented, capable of following instructions and SOPs.
- Problem-Solving: Ability to resolve edge case scenarios independently and overcome objections
- CRM Literacy: Experience using a CRM and keeping leads organized. Experience using GoHighLevel is a big plus.
- Internet: Fast and reliable internet and back up in case of outages. 25-50 Mbps minimum speed
- Computer: 8 GB computer RAM minimum required, 16+ preferred. Must have a wired headset and mouse. Second monitor preferred
- Preferred Qualifications**
- 1 year+ sales experience.
- Salon/beauty service industry familiarity (or any B2C appointment-based service business experience).
- Personal interest in beauty/self-care industry.
- Experience dealing with female clientele
- AI literacy, specifically with AI agents or AI-powered tools for business/sales applications
Benefits
- 100% Remote – work from anywhere.
- Opportunity to work closely with a growing company
- Collaborative and creative work environment
- Competitive salary: Base salary range is $1,400-$1,600 per month plus attractive commission structure based on successful appointments completed, and performance bonuses. On target earnings: $2000-$2800 per month
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