TraceLink logo
TraceLink

Connecting People, Processes and Companies on a Network for Greater Good

Solution Consultant

ConsultantConsultantFull TimeRemoteSeniorTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

80 days ago

Salary

$117.0K - $147.7K / year

Seniority

Senior

Bachelor DegreeEnglishERP

Job Description

Solution Consultant

TraceLink

• Conduct deep-dive discovery sessions to assess client business needs and technical requirements, defining appropriate strategic solutions that address specific supply chain challenges. • Build and present compelling business cases—including ROI analysis and Total Cost of Ownership (TCO) models—to clearly articulate the financial and operational impact of the TraceLink suite. • Partner with the Sales team to drive the customer journey, acting as a trusted advisor to build relationships and guide prospects toward a modern supply chain transformation. • Manage and deliver persuasive product demonstrations and presentations tailored to specific audience personas, ranging from technical architects to C-level executives. • Prepare materials for and lead interactive solution workshops to validate customer requirements and map TraceLink capabilities to tangible business outcomes. • Serve as the primary Subject Matter Expert (SME) for TraceLink’s solutions, maintaining deep knowledge of the platform to handle complex objections and technical inquiries. • Collaborate with Product Management, Internal Services, and external partners to relay market feedback and ensure the proposed solution optimizes long-term client value. • Drive technical accuracy and excellence during the sales process, including providing high-quality inputs for RFPs and RFIs when required.

Job Requirements

  • Extensive experience in a Client-Facing role (Solution Consulting, Sales Engineering, or Business Consulting), ideally within an Enterprise SaaS environment.
  • Experience with Manufacturing or Supply Chain operations.
  • Demonstrated expertise in consultative and value-based selling methodologies, with specific experience building business cases and proving ROI to prospective buyers.
  • Superior verbal and written communication skills, with the ability to articulate complex business and technical topics to audiences ranging from end-users to C-level executives.
  • A proven history of securing the 'technical win' in complex sales cycles, driving revenue targets, and maintaining high levels of customer satisfaction.
  • Strong analytical and problem-solving mindset, capable of translating abstract customer pain points into concrete technical solutions.
  • A collaborative team player who can lead cross-functional efforts while maintaining the ability to work autonomously on assigned opportunities.
  • Solid understanding of supply chain systems and integration patterns (ERP, WMS, etc.).
  • Bachelor’s degree or equivalent professional experience required.

Benefits

  • Competitive compensation and benefits
  • Travel up to 25-40% as required by business needs

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