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Patient Scheduling Coordinator - After Hours
Location
United States
Posted
74 days ago
Salary
$17 / year
Seniority
Mid Level
No structured requirement data.
Job Description
Patient Scheduling Coordinator - After Hours
Alternate Solutions Health Network
Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. Location: Kettering, OH | Fully Remote After Orientation Compensation: Starting at $17.00 an Hour! Schedules: - Monday - Friday 5:00pm - 9:00pm EST (One Weekday Evening Off) | Saturday & Sunday 8am - 6pm EST - Sunday 8:00am - 6:00pm EST & Monday - Thursday 1:00pm - 9:00pm EST Training is Monday - Friday 8:15am - 5:00pm for 4-6 weeks then you will transition to the remote after-hours schedule you choose HOW YOU'LL MAKE A DIFFERENCE: At Alternate Solutions Health Network, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home. As a Patient Scheduling Coordinator, the work you do every day makes a difference in the lives of our patients by assisting the field staff provide exceptional care by scheduling visits according to protocol. All patients’ and field staff inquiries or concerns are addressed courteously and promptly adding to the overall outstanding patient experience. WHAT WE OFFER: We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program. MAJOR AREAS OF RESPONSIBILITY: - Customer Service: Responds promptly and courteously to all patients’ inquiries or problems and collaborate with administrator/supervisor regarding client concerns or complaints. - Operations: Manage daily workflow in company database and process daily and weekly reports. - Policies: Follow Medicare guidelines including: Low Utilization Payment Adjustment (LUPA), Re-assessment, and 13/19 supervisory visits. - Collaboration: Match patients with a field staff member by determining best match in clinical skill sets and personality. - Compliance: Address missed, declined, unverified, and reassigned visits with field staff - Teamwork: Support co-workers and participate in on-call requirements. HARD & SOFT SKILLS: - Compassionate communicator with a positive attitude. - Patience is a virtue when working with patients, families, physicians, and coworkers. - Attention to detail is critical, as is being observant and following directions. - Problem solving and create solutions to drive to a course of action. REQUIREMENTS - High-School graduate or equivalent. Associates Degree preferred. - At least one year of experience in the Health Care industry and experience in home care is desirable. Capable of all physical demands. #INDASHN3 We’ll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.
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At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are actively looking to hire a talented remote therapist (LPC, LCSW or LMFT) to support our growing Houston, TX offices, who is passionate about patient care and committed to clinical excellence. Is this you? - Wanting to deliver high quality behavioral healthcare. - Seeking work life balance. - Interested in growing professionally. What we offer Therapists: - 100% outpatient work in a group practice setting. - Generous ‘above market’ compensation with unlimited/uncapped earnings. - Full benefits package: health, dental, vision, life, 401k (with match), parental leave, EAP and more. - Collegial work environment. - Newly designed and modern offices. - Full administrative support. - Strong work/life balance. - Compensation range $75,000-$100,000+ - Sign on Bonus - Annual Cash Bonus Incentive Plan Licensed Therapists are a critical part of our clinical team. We’re seeking LCSWs that are: - Fully licensed as an LCSW, LPC or LMFT in the State of Texas. We are not able to accommodate dependently licensed clinicians at this time. - Experienced in working with adult, and/or child and adolescent populations. - This is a Remote Role, candidates must be based in Houston. About LifeStance Health LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Our values: Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. If you elect to interact with us via our website, please only use www.lifestance.com or www.careers.lifestance.com. Additionally, our recruiters utilize email addresses with the @lifestance.com domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security. LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com or by calling +1-800-308-0994. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.
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