• Lead Strategic Communications - Shape integrated communication strategies by translating research, data and external trends into bold, actionable recommendations that build reputation, trust and advocacy for Allstate. • Champion Culture, Change and Purpose - Lead communications that advance Allstate’s purpose‑driven culture, model adaptability through change and influence others with a confident, human and optimistic approach. • Own Complex Communication Initiatives – Develop, plan and lead end‑to‑end communication programs and projects, aligning key Allstate stakeholders, while navigating complexity and competing priorities. • Drive Stakeholder Outcomes - Design and execute short‑ and long‑term strategies that engage Allstate’s key stakeholders with a clear focus on outcomes to strengthen enterprise reputation. • Use Data to Inform Decisions and Direction - Interpret stakeholder insights to evaluate effectiveness, guide strategy adjustments and elevate the impact of communications. • Elevate Allstate’s Storytelling - With a mindset of curiosity, develop integrated, enterprise‑level stories that reinforce Allstate as innovative, customer‑centric and caring, partnering closely with PR, media and enterprise teams. • Serve as a Trusted Strategic Advisor - Provide communication counsel to leaders and business partners, influence decision‑making and act as a connector across teams and external partners. • Lead High‑Impact Experiences - Own planning and execution of key meetings and events from strategy through delivery, ensuring experiences reflect the Allstate brand standards. • PR/Media Relations & Issues Management: Partner with the enterprise PR team to develop content for owned, earned and paid media, as well as internal channels. • Proactively identify and help mitigate reputational risks by working closely with the Issues Team. • Resource Allocation & Budget Management (as required): Support budgeting and monthly forecasting; manage external/vendor relationships in alignment with Communications goals and corporate policies.

• Responsible for scheduling all cardiovascular diagnostic exams and outpatient appointments • Provides telephone and digital support for patients, representatives, and provider offices • Pre-registers patients and schedules appointments accurately as ordered by the patient’s provider • Handles a high volume of incoming calls quickly and accurately • Demonstrates strong knowledge of medical terminology and cardiovascular procedures • Ensures required referrals, authorizations, and documentation are complete before scheduling

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Your Role: This position is responsible for managing all aspects of order-fulfillment processes for Renal Medical Products through inbound calls (toll-free) and non-phone channels (fax, email, etc.). The Customer Specialist provides superior service to external customers and internal Vantive team members, handling exceptions, general inquiries, correspondence, and documenting service failures. This role balances service quality and cost while meeting or exceeding key performance indicators, collaborating with Product Information, Distribution Centers, Planning & Deployment, Credit & Collections, Customer Master, Sales Representatives, and other departments. What you'll be doing: - Accurately process and place new orders, back-orders, shipping adjustments, returns, and account setups - Manage customer inquiries and exceptions, confirming resolution and next steps on every call - Document and escalate service failures or process gaps that impact customers and the organization - Maintain records, prepare required reports, and support new account setups - Collaborate cross-functionally to resolve discrepancies and drive continuous improvement - Meet or exceed KPIs: on-time order rate, call-handle quality, first-contact resolution, and cost per order What you'll bring: - High School diploma - 2+ years in customer service or order management, preferably in medical/device sectors - Strong verbal and written communication, with active-listening and problem-solving skills - Proficiency with CRM/order-entry systems and Microsoft Office - Demonstrated ability to own complex issues and collaborate across functions - Alignment with Vantive’s mission: “Extending Lives, Expanding Possibilities” through everyday leadership - Ability to work remotely free from distractions with shifts between the hours of 7:00 AM and 6:00 PM CST - Must have high speed wired internet connection Vantive Values & Behaviors - Empathy & Urgency: Anticipate customer needs, listen actively, and respond with care and speed - Ownership: Take end-to-end accountability—use language that reflects “I own this outcome,” not “that’s not my job” - Execution & Consistency: Balance service excellence with cost efficiency; drive reliable, repeatable fulfillment every day - Collaboration: Proactively partner with internal teams—share context, surface issues early, and co-create solutions - Transparency: Communicate order status clearly, document failures, and reset expectations without delay We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $44,000 to $60,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. #LI-BT1 US Benefits at Vantive This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive Equal Employment Opportunity Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Job Title Clinical Application Specialist – Cardiovascular Ultrasound - Westdeutschland (all genders) Job Description In dieser Rolle hast du die Chance, den klinischen Einsatz moderner Ultraschalllösungen im kardiovaskulären Umfeld aktiv mitzugestalten. Du unterstützt Kund:innen vor und nach dem Verkauf, demonstrierst innovative Medizintechnik im klinischen Alltag und trägst maßgeblich dazu bei, den Mehrwert unserer Lösungen verständlich, sicher und überzeugend zu vermitteln. Dabei arbeitest du eng mit Sales und Account Management zusammen und bist eine zentrale Schnittstelle zwischen Technologie, Medizin und Anwender:innen. Region: Fokus auf Mitteldeutschland (Hessen) Dein Job: - Klinischer Support von Kund:innen vor und nach dem Verkauf im Ultraschallgeschäft (Schwerpunkt Cardio Vascular) - Demonstration medizintechnischer Ultraschallgeräte in Kliniken, Praxen und OPs - Einweisung von Anwender:innen in die Bedienung und Anwendung der Systeme - Benefit-orientierte und überzeugende Präsentation der Geräte beim Kunden - Konfiguration und Einstellung der Systeme gemäß Kundenanforderungen in Abstimmung mit Sales - Planung und Durchführung von Produktdemonstrationen, Probestellungen und Geräteeinweisungen - Bewertung des Bedarfs weiterer Einweisungen oder Demonstrationen - Enge Abstimmung mit Account Manager:innen und Sales Specialists zu Demonstrationsergebnissen - Präsentation von Geräten, Funktionen und Anwendungen auf Messen, Kongressen sowie internen Trainings - Laufende Beratung der Kund:innen zu Anwendungsfragen - Sicherstellung der Einsatzfähigkeit und Vollständigkeit von Demonstrationsgeräten inkl. Zubehör - Information der Kund:innen über neue Produkte, Erweiterungen und Updates - Organisation und Durchführung von Fortbildungen sowie Erfahrungsaustausch im Team - Wahrnehmung der Rolle als Medizinprodukteberater gemäß § 32 MPG inkl. Meldepflicht bei sicherheitsrelevanten Risiken Folgendes solltest du mitbringen: - Abgeschlossene Ausbildung als MTA oder MTRA, idealerweise mit Ultraschall-Erfahrung - Mehrjährige relevante Berufserfahrung im klinischen Umfeld, bevorzugt im kardiologischen Bereich - Mehrjährige Erfahrung als Application Specialist Ultraschall - Sehr hohe Vertriebs- und Serviceorientierung - Sicheres, souveränes Auftreten im direkten Kundenkontakt - Ausgeprägte Kommunikations- und Präsentationsfähigkeiten - Hohe Reisebereitschaft innerhalb Deutschlands (ca. 80 %) - Sehr gute IT-Kenntnisse sowie fortgeschrittene Kenntnisse in Netzwerktechnik - Sehr gute medizinische Grundkenntnisse - Fließende Englischkenntnisse in Wort und Schrift - Hohe Eigenorganisation und Teamfähigkeit - Wohnort idealerweise im Raum Hessen / Mitteldeutschland (Home Office) Philips Benefits für dich: - Attraktive Vergütung nach IG-Metall - Jahresurlaub: 30 Tage - Mobilität: Subventioniertes Deutschlandticket, Leasing Möglichkeiten für den privaten Gebrauch (Fahrräder, Autos, Smartphones, …) - Philips University & Philips in Balance: Diverse Angebote im Bereich Gesundheit sowie fachlicher und Persönlichkeitsentwicklung - Philips Pensionskasse: Arbeitgeberfinanzierte Altersvorsorge - Bezahlte Partnerzeit: 2 Wochen bezahlte Zeit für Partner:innen im Zusammenhang mit der Geburt eines Kindes - Philips MyShop: Vergünstigte Philips Produkte - Kultur: Duz-Kultur, ein bezahlter Tag für ehrenamtliche Tätigkeit, diverse Team-/Kulturaktionen (zu Nachhaltigkeit, Vielfalt, …), etc. - Firmenwagen mit Möglichkeit zur privaten Nutzung (1%-Versteuerung) Über Philips Als Unternehmen für Gesundheitstechnologie steht für Philips das Wohl aller an erster Stelle. Jeder Mensch, wo auch immer auf unserem Planeten, verdient eine erstklassige Gesundheitsversorgung. Die Gewährleistung von Patientensicherheit und Qualität ist oberste Priorität in unserer täglichen Arbeit. Daran glauben wir und dafür stehen wir morgens auf. Mach auch du den Job deines Lebens, um das Leben anderer zu verbessern. - Mehr über unser Business erfährst du hier. - Entdecke unsere reiche und bewegte Geschichte. - Erfahre mehr über unsere Vision. Wenn du an diesem Job interessiert bist, bewirb dich auch wenn du noch nicht alle Anforderungen erfüllst. Vielleicht bist gerade du genau richtig für diesen oder einen anderen Job bei Philips. Wir bei Philips fördern Chancengleichheit. Alle qualifizierten Kandidat:innen werden unabhängig von Hautfarbe, Religion, Alter, Geschlecht, sexueller Orientierung, nationaler Herkunft, Glaube, Staatsbürgerschaft, Behinderung oder Familienstand gleichermaßen in unserem Auswahlprozess berücksichtigt. Über unser Engagement für Diversität und Inklusion erfährst du hier. Weitere Informationen findest du in unserer Inclusion and Diversity Policy. Möchtest du mehr über unser Commitment zu den Menschrechten erfahren dann empfehlen wir dir diesen Bericht. #LI-FIELD