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Lucidya | لوسيديا logo
Lucidya | لوسيديا

The leading Customer Experience Management platform geared towards Arab.

Staff Engineer

EngineerEngineerFull TimeRemoteLeadTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Egypt

Posted

77 days ago

Salary

0

Seniority

Lead

Job Description

Staff Engineer

Lucidya | لوسيديا

Role Description We are hiring a Staff Backend Engineer to act as a technical authority across Lucidya’s CX platform. This is not a senior IC role. - Own and drive architecture integrity - Lead final design and code reviews - Influence cross-team technical direction - Ensure systems meet scale, reliability, and security standards The ideal candidate combines deep hands-on backend expertise with strong architectural judgment and mentorship capability. What You Will Own - Drive architectural decisions for high-scale CX SaaS systems - Conduct and sign off on final design and implementation reviews - Build and evolve production-grade backend services using Python or Ruby on Rails - Ensure platform reliability, performance, and security at scale - Partner closely with Product and AI teams to translate product vision into robust systems - Mentor senior and mid-level engineers and elevate engineering standards - Identify and resolve systemic technical risks proactively - Champion engineering best practices across teams - Leverage GenAI developer tools to accelerate delivery and code quality Key Responsibilities - Design and deliver scalable, distributed backend systems - Review and approve architecture proposals and critical PRs - Guide teams on microservices and event-driven patterns - Optimize system performance, cost, and reliability - Drive improvements in CI/CD, observability, and DevOps maturity - Support secure, compliant deployments (enterprise-grade expectations) - Collaborate cross-functionally to unblock complex initiatives - Raise the technical bar through coaching and technical leadership Qualifications - 10+ years backend engineering experience in production SaaS environments - Proven hands-on expertise in Python or Ruby on Rails at scale - Demonstrated ownership of large-scale distributed systems - Strong experience with microservices and event-driven architectures - Deep familiarity with AWS (or equivalent cloud platforms) - Solid experience with Docker and Kubernetes in production - Strong command of PostgreSQL and at least one of Redis / Elasticsearch - Proven record of technical leadership and mentorship - Excellent communication and stakeholder influence skills - Practical experience using GenAI coding tools (Copilot, ChatGPT, etc.) to improve engineering velocity Preferred (Strong Plus) - Experience building CX, social listening, or real-time engagement platforms - Background in high-growth startup environments - Experience improving DevOps maturity and CI/CD pipelines - Exposure to observability stacks (Prometheus, Grafana, OpenTelemetry, etc.) - Public technical writing or open-source contributions - Experience working in AI-enabled product environments What Success Looks Like In the first 6 months, you will: - Raise the bar on backend architecture quality - Reduce technical risk across critical services - Improve system scalability and reliability - Elevate team engineering standards through mentorship - Influence cross-team technical decisions with clarity and authority

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