• Manage a small team of technical consultants • Ensure your team has all they need to deliver successful projects • Complete weekly timesheets and approve weekly timesheets for your team • Monitor performance of team members and provide timely feedback and development assistance

• Operate under general supervision in representing a business unit or project on less complex administrative matters. • Using knowledge of corporate administrative procedures, compile, consolidate, and analyze information needed by staff for the work of the unit or project. • Ensure that documentation and process flows are complete, current, and accessible. • May coordinate efforts or projects with other areas such as HR, Accounting, Facilities, or IT. • Perform varied administrative functions within a business unit or on a project to advance the work of the group. • May conduct research, schedule and plan activities, coordinate and prepare deliverables and communications, and provide training support. • Recommend, interpret, and/or implement company and internal administrative policies and procedures. • Communicate with clients, service providers, or corporate administrative units in coordinating services, deliverables, or meetings. • Compile information for business unit or project meetings or for meetings with other units. • Gather production or other statistical data to prepare analyses, reports, and schedules for use by the business unit or project team or for communicating to management, clients, support offices, and the like. • Serve as principal point of contact in responding to inquiries from internal and external customers. • Recommend technology enhancements. • May assume a lead role in communicating processes, activities, or requirements of the business unit or project to clients or other business units. • May compile budgets considering actual performance, previous expenditures, and estimated expenses. May review, monitor, and analyze expenditures and explain variances. • May perform less complex administrative projects or participate as a team member on more complex projects.

• Take detailed meeting minutes and maintain clear, actionable records of discussions. • Create and manage action lists, ensuring tasks are tracked and followed through to completion. • Monitor project timelines and deadlines across multiple active projects. • Follow up with consultants, contractors, and internal team members to ensure progress and accountability. • Prepare weekly project status reports summarising progress, risks, and outstanding actions. • Draft and send coordination emails on behalf of the team to maintain clear communication. • Maintain organised project documentation, files, and records. • Support day-to-day operational and administrative tasks related to project delivery.

• Manages IT projects of varying complexity within the Digital Next space, ensuring they are executed efficiently and in alignment with departmental goals. • Focuses on planning, execution, and team coordination within an Agile framework to facilitate the delivery of value. • Ensures clear communication among stakeholders, and supports the project team in achieving its objectives. • Manages the planning, scheduling, and tracking of project deliverables, goals, and milestones to ensure timely completion. • Works with stakeholders to define project scope and manages the change control process with oversight from senior leadership. • Applies Agile methodologies to manage the project backlog, facilitate sprint ceremonies, and guide iterative development cycles. • Executes the project communication plan, ensuring stakeholders are consistently informed of progress, risks, and milestones. • Facilitates project meetings, workshops, and retrospectives to drive alignment and capture lessons learned. • Contributes to the development of the project budget and actively tracks project financials, including actuals, forecasts, and variances. • Identifies, documents, and monitors project risks and dependencies, working with teams to develop and implement mitigation and contingency planning. • Contributes to continuous improvement efforts within the PMO by analyzing project results and sharing key learnings. • Takes ownership of project outcomes from initiation to closure, holding themselves accountable for both successes and failures. • Leads, plans, schedules, tracks, and manages all project deliverables, goals, and milestones. • Analyzes results, identifying lessons learned and applying them to drive continuous improvement in future projects.