• Responsible for assembling project plans and teamwork assignments. • Directing and monitoring work efforts daily. • Identifying resource needs, performing quality reviews, and escalating functional, quality, and timeline issues appropriately. • Managing the relationship and communication with the client and all stakeholders. • Ensuring the project is delivered to their satisfaction. • Assign and schedule project tasks. • Tracking projects and providing regular reports on project status to the project team and key stakeholders. • Create documentation, tickets, reports, and other administrative tasks. • Keep an updated status of tasks, manage resources, and identify blockers to avoid delays on the deadlines. • Identifying and mitigating potential risks.

• Coordinate between teams for the flawless execution of projects. • Client relationship management and client communication with respect to all phases of the project • Leading a completely remote team, responsible for their training and productivity • Well versed with Agile methodologies and play the role of scrum master • Ensure that all projects are delivered on-time, within scope. • Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility. • Ensure resource availability and allocation. • Develop a detailed project plan to track progress. • Use appropriate verification techniques to manage changes in project scope, schedule. • Measure project performance using appropriate systems, tools, and techniques. • Report and escalate to management as needed. • Perform risk management to minimize project risks. • Create and maintain comprehensive project documentation • Drive and active contributor to organizational initiatives and goals

• Own the complete lifecycle of non-troubleshooting customer requests including intake, triage, prioritization, and progress tracking • Serve as the primary coordination point between Customer Success, Product, Engineering, and Operations teams • Maintain a dynamic, organized backlog of open customer requests with clear timelines, dependencies, and internal ownership assignments • Execute intelligent prioritization of requests and projects based on limited formal policies, requiring strong business judgment • Proactively communicate project updates, potential blockers, and revised timelines to Account Managers and directly to clients when appropriate • Lead client-facing meetings to discuss project scope, requirements, and deliverables • Build and maintain strong relationships with key customer stakeholders to ensure satisfaction and project success • Manage customer expectations throughout the project lifecycle, balancing client needs with internal capabilities • Facilitate weekly syncs and check-ins with cross-functional stakeholders to drive request completion • Identify recurring or systemic request themes and provide strategic insights to Customer Success and Product leadership • Build, document, and continuously iterate internal processes for more scalable and efficient request handling • Collaborate with technical teams to ensure project requirements are clearly defined and executable

Nebius Academy is an international online learning platform that helps individuals and teams master AI and cloud technologies. We offer hands-on, industry-relevant training for both B2C and B2B audiences, combining technical expertise with real-world application to deliver impactful, scalable learning experiences. We're looking for a Launch Project Manager who owns the client launch process end-to-end: from the moment Sales brings in a brief, all the way to pilot launch. What you will do - Own the end-to-end client launch process — from initial brief to pilot launch - Review and validate client requirements, ensuring clear scope, objectives, timelines, and constraints - Coordinate cross-functional teams (Content, SMEs, Product, CSM) to deliver high-quality launches - Manage multiple parallel projects with different stakeholders and priorities - Build and implement launch processes from scratch (SLAs, checklists, templates, tracking systems) - Participate in client discovery calls and gather requirements directly - Proactively identify risks, escalate blockers, and ensure deadlines are met - Drive accountability across teams and keep launches on track Requirements - 2+ years of project management experience in EdTech, digital production, or B2B services with customization - Proven ability to manage multiple projects simultaneously across different stakeholders - Strong experience in end-to-end project ownership (from initial brief to delivery/launch) - Demonstrated ability to build processes from scratch (SLA, templates, tracking systems) - Experience working cross-functionally with Product, Content, and external experts, with strong stakeholder communication - Ability to participate in client-facing calls, gather requirements, and align expectations - Strong execution skills: deadline management, stakeholder pushing, and blocker escalation - Ability to structure ambiguous inputs into clear execution plans and priorities - Ability to track project progress and key delivery metrics (timelines, on-time delivery, cost) - Experience with project management tools (Notion, Jira or similar) - Upper-intermediate English (B2+) or higher Nice-to-have - Familiarity with content workflows or CMS systems - Experience in client-facing project roles (not purely internal PM) - Background in educational products (courses, LMS, learning programs) - Experience working with external experts or contractor networks What we can offer you - Remote, full-time collaboration. - Performance appraisals twice a year and a bonus system. - Digital office. We use modern digital tools like Miro, Notion, Slack, etc., to keep our teamwork smooth. - Have the freedom to work professionally. We trust your experience and don't believe in micromanaging. - Diverse and close-knit team. We're spread out across the world: Europe, Asia and Latin America.