• Own the complete lifecycle of non-troubleshooting customer requests including intake, triage, prioritization, and progress tracking • Serve as the primary coordination point between Customer Success, Product, Engineering, and Operations teams • Maintain a dynamic, organized backlog of open customer requests with clear timelines, dependencies, and internal ownership assignments • Execute intelligent prioritization of requests and projects based on limited formal policies, requiring strong business judgment • Proactively communicate project updates, potential blockers, and revised timelines to Account Managers and directly to clients when appropriate • Lead client-facing meetings to discuss project scope, requirements, and deliverables • Build and maintain strong relationships with key customer stakeholders to ensure satisfaction and project success • Manage customer expectations throughout the project lifecycle, balancing client needs with internal capabilities • Facilitate weekly syncs and check-ins with cross-functional stakeholders to drive request completion • Identify recurring or systemic request themes and provide strategic insights to Customer Success and Product leadership • Build, document, and continuously iterate internal processes for more scalable and efficient request handling • Collaborate with technical teams to ensure project requirements are clearly defined and executable

Nebius Academy is an international online learning platform that helps individuals and teams master AI and cloud technologies. We offer hands-on, industry-relevant training for both B2C and B2B audiences, combining technical expertise with real-world application to deliver impactful, scalable learning experiences. We're looking for a Launch Project Manager who owns the client launch process end-to-end: from the moment Sales brings in a brief, all the way to pilot launch. What you will do - Own the end-to-end client launch process — from initial brief to pilot launch - Review and validate client requirements, ensuring clear scope, objectives, timelines, and constraints - Coordinate cross-functional teams (Content, SMEs, Product, CSM) to deliver high-quality launches - Manage multiple parallel projects with different stakeholders and priorities - Build and implement launch processes from scratch (SLAs, checklists, templates, tracking systems) - Participate in client discovery calls and gather requirements directly - Proactively identify risks, escalate blockers, and ensure deadlines are met - Drive accountability across teams and keep launches on track Requirements - 2+ years of project management experience in EdTech, digital production, or B2B services with customization - Proven ability to manage multiple projects simultaneously across different stakeholders - Strong experience in end-to-end project ownership (from initial brief to delivery/launch) - Demonstrated ability to build processes from scratch (SLA, templates, tracking systems) - Experience working cross-functionally with Product, Content, and external experts, with strong stakeholder communication - Ability to participate in client-facing calls, gather requirements, and align expectations - Strong execution skills: deadline management, stakeholder pushing, and blocker escalation - Ability to structure ambiguous inputs into clear execution plans and priorities - Ability to track project progress and key delivery metrics (timelines, on-time delivery, cost) - Experience with project management tools (Notion, Jira or similar) - Upper-intermediate English (B2+) or higher Nice-to-have - Familiarity with content workflows or CMS systems - Experience in client-facing project roles (not purely internal PM) - Background in educational products (courses, LMS, learning programs) - Experience working with external experts or contractor networks What we can offer you - Remote, full-time collaboration. - Performance appraisals twice a year and a bonus system. - Digital office. We use modern digital tools like Miro, Notion, Slack, etc., to keep our teamwork smooth. - Have the freedom to work professionally. We trust your experience and don't believe in micromanaging. - Diverse and close-knit team. We're spread out across the world: Europe, Asia and Latin America.

Description Project Administrative Supervisor (Remote) Company HQ: Ohio Are you an experienced Administrative Supervisor? If you are open to joining a supportive, passionate team, we have an attractive opportunity for you! Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped accelerate and fortify positive impact in communities across the country. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. We are TeamSigma™. **To learn more about working at Sigma, view our video and career page. **If you do not have the experience required for this role, please refer to our other open positions: https://bit.ly/TeamSigmaJobs Please note: This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH for an initial 2 week in-person paid orientation and training period. ABOUT THIS OPPORTUNITY: Project Administrative Supervisors are responsible for one or more of the following areas on a specific project/program: Functional Performance, Project Reporting, and/or Personnel Performance. Project Supervisors demonstrate technical expertise and leadership and should be familiar with the commonly-used concepts, practices, and procedures within a professional office environment, and be able to rely on their experience and judgment to plan and accomplish goals. Supervisors are expected to be able to recommend new and/or improvements to documentation and implement approved changes. While their focus is on the assigned project functions, the failure of their team/area to achieve objectives will impact overall project/program deadlines and results. WHAT YOU CAN EXPECT TO DO AS THE ADMINISTRATIVE SUPERVISOR: - Provides first-level leadership: Supervises and leads a team or functional activities daily - Concurrently perform the work of those they supervise - May provide support to key duties of the Project Manager / Project Engineer - Assists in the process of reviewing function/project procedures, specifications, and standards - Works with Project Team to set priorities for a team to ensure task completion; coordinates work activities for team members. - Provides cross-functional representation - Mentor team members in professional development - Responsible for performance management of team members - Complete and deliver annual performance reviews for assigned staff - Provides input on disciplinary actions - Adapts management to changing conditions and supports associates affected by changes. - Other duties as assigned Requirements WHAT WE'RE LOOKING FOR: - Education: High School Diploma or equivalent required. An associate degree or higher is preferred - Experience: 3+ years of experience in the Telecommunications Industry is preferred; previous experience as a supervisor/manager is strongly preferred - Identified leadership skills - Familiar with basic concepts, practices, and procedures used in general personnel management - Strong technical knowledge, oral and written communication skills - Ability to develop plans and organize work to ensure efforts are focused, resources are aligned, progress is monitored, and targets are met. - Strong interpersonal skills and the ability to work within a team - Basic financial management skills - Ability to learn and operate customer-based proprietary software - Is available during the “core” work hours of 8:00 a.m. to 5:00 p.m. Eastern Time - evening and/or weekend work may be required as duties demand - Willing and able to travel as needed, including overnight travel - Dependable transportation and valid driver’s license and insurance - Able to pass a background check/drug test/driving record check - Authorized to work in the United States Physical Requirements: - Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods of time, including sitting at a desk or driving in a vehicle. - Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time. - Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. - Must have the physical ability to express or exchange ideas by means of the spoken word and convey detailed or important spoken instructions to other workers accurately, often in a group setting. - Must have the ability to receive detailed information through oral communication This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this advertisement. This document does not constitute an employment agreement between Sigma and the employee and is subject to change by Sigma as the needs of the organization and/or the requirements of the function change. Sigma is an equal opportunity employer and will not discriminate based on an employee’s age, race, color, national origin, ancestry, religion, sex, sexual orientation, pregnancy, physical or mental disability, genetic information, veteran status, uniformed servicemember status or any other classification protected by law.

Are you a seasoned IT professional with expertise in project management? Join us in Athens or work remotely, and become part of our team as a Senior IT Consultant / Project Manager. You'll play a crucial role in the life-cycle of software implementation and maintenance projects, coordinating and communicating effectively to ensure successful project delivery. What You'll Do: - Prepare and maintain the project's time plans and quality plans, coordinate the activities of the implementation/maintenance teams, and elaborate status reports; - Participate in business analysis and project management meetings and workshops; - Compile, review, and validate requirements and specifications, at both business and technical levels; - Carry out functional testing and prepare end-user documentation; - Liaise with clients and manage expectations. - Deliver Consulting, Training, and Coaching services to clients;