• Manage a portfolio of 40 founders, guiding them through proven systems for audience growth and brand building. • Conduct 25 weekly coaching calls, providing strategic guidance, accountability, and motivation. • Support founders in implementing growth strategies to reach $20K+ in monthly revenue within their first 90 days. • Foster community engagement by celebrating wins, maintaining high activity levels, and ensuring milestone achievement. • Track and report key success metrics, including TrustPilot reviews, case studies, and client success stories. • Collaborate with the internal team to continuously optimize the founder journey.

• Design, develop and implement CRM/XRM and CDM/CDS solutions • Explore application customization options, synthesize information and plan changes • Participate in team meetings on technical topics and in design and development reviews • Analyze business needs and align them with existing systems to complete the digital ecosystem • Supervise and support the implementation team (strategy and delivery options) • Participate in various development tasks (process flow configuration, plugin configuration, website integrations, CRM customization, etc.) • Evaluate high-level solutions • Prepare documentation supporting the developed solutions • Create and execute tests for application quality assurance • Perform other related tasks

• Serve as the main point of contact for a portfolio of mid-market and enterprise accounts. • Build strong relationships with key stakeholders to drive satisfaction and loyalty. • Lead onboarding and training for new customers, ensuring effective adoption of Spellbook’s platform. • Conduct regular business reviews (QBRs), sharing insights and identifying growth opportunities. • Address objections and clearly articulate the ROI of Spellbook’s solutions. • Design and send targeted emails to engage legal professionals resistant to traditional meetings. • Deliver tailored presentations and product demonstrations to meet client needs. • Analyze usage data to identify patterns, drive engagement, and demonstrate ROI. • Manage renewals to maintain high retention and coordinate with the expansion team on upsell opportunities. • Troubleshoot technical issues, collaborating with support and product teams to resolve them. • Act as the customer’s advocate, providing feedback to internal teams to improve our product. • Other responsibilities as required.

Summary Job Description: Baptist Health is looking for Employee Health Nurse - Lead to join our team. This is primarily a remote position that may require traveling to either New Albany, IN or Louisville, KY The Lead plays a vital role within Employee Health Services (EHS), working in partnership with the EHS manager to ensure the effective coordination and delivery of both routine and special program services for employees across the health system. This role is essential for supporting the EHS team in facilitating the delivery of high-quality, convenient, and efficient services in line with the organization’s mission, vision, and values. This position requires strong organizational skills, effective communication, flexibility, participation in after-hours administrative call, and periodic travel across the health system. Key responsibilities include oversight and support of EHS team members: overseeing team attendance schedules, daily assignments and productivity, coordinating orientation and preceptorship for new staff, collecting licensing, education and compliance data, assisting in development and refining of workflows tailored to each program focuses, delivering clear consistent communication and training, fostering a positive, collaborative work environment that adheres to departmental policies, scope of nursing practice, and Infection Prevention and Control standards, assisting the manager with team development, accountability, coaching and remediation, monitoring service quality, accuracy of documentation, and productivity, oversight of department resources including, equipment, supply par levels, and clinic presentation. The Lead is instrumental in ensuring adequate program appointment availability, response to workplace exposures, planning and support of organizational initiatives such as the annual influenza vaccine drive or health screenings, employee safety & workplace accommodations, acute care services, and coordination, training, and oversight of resources outside of EHS supplementing EHS program services (i.e., fit testers, flu bees, etc.). Additional responsibilities include identifying and addressing operational and clinical issues, escalating concerns to management as needed. The lead adapts to changing priorities and responsibilities based on organizational needs, assists with day-to-day team tasks, participates in after-hours administrative call rotation and serves as acting manager in the absence of the EHS manager, ensuring continuity of operations. Will travel to various Baptist Health facilities. Requirements - RN required. BSN preferred. - Current multi-state licensure for Indiana and Kentucky Board of Nursing. - BLS required. - Minimum of 3-5 years of clinical experience as a RN - Experience as a preceptor, lead, or supervisor preferred. - Employee Health, Workers Compensation, Safety, Wellness, and Acute Care knowledge and experience preferred. Work Experience Relevant Work ExperienceEducation If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.