Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Location: Washington D.C Why You’ll Love This Role The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with all federal and public sector customers. The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey. As An Active Member Of Our Team, You Will… - Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion - Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization - Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers - Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics - Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data - Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer - Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer - Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization - We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It - Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value - Experience with Federal or Public Sector organizations. - Local to the greater Washington D.C. area - GovCloud or FEDRAMP Experience - Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy. - Customer facing presentation history in program reviews or similar events - Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle - Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes - Quick learner with good technical and problem-solving skills Bonus Points/Preferred Qualifications: - - Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.) - Solid technical understanding of managing customers through Customer Success Platforms such as GainSight - Working knowledge of major cloud providers (AWS, Azure, GCP) - Good jokes, or maybe better, bad jokes - Must be able to obtain a US Security Clearance Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Company Description As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries. DT-ITS recieved the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team. Job Description The Customer Success Transformation Lead drives the evolution of Customer Service Managers within the Cloud Service Verticals into commercially driven Customer Success Managers. He/She is responsible for ensures that customers realizing maximum business value from T Cloud Public customers and that this translates this into sustained revenue growth, consumption expansion, and predictable renewals. Acting as the post‑sales value owner together with his/her team, dives deep on a select set of strategic accounts, orchestrates cross‑functional execution with Sales and Services, keeps senior business leaders engaged and accountable for revenue outcomes, and coordinates perspectives with our strategic partner(s). Responsibilities A. Role Model Customer Success in Strategic Accounts Lead customer success engagements for a select set of lighthouse accounts, demonstrating how Customer Success drives measurable consumption growth and expansion revenue. Co-create value realization and expansion plans with the account team (Account Manager, Expert Seller, Customer Service Manager, Customer Success Manager) and convert these into concrete commercial outcomes. Showcase repeatable success motions such as: - adoption acceleration - expansion identification - Contract renewal protection - cross-sell of cloud capabilities Serve as a visible role model for Customer Success practices within the Cloud Service Verticals. B. Act as the Extended Arm of Customer Success into the Verticals Work closely with the T Cloud Public Customer Success Management lead and his team to align priorities, methodologies, and success motions. Translate Customer Success strategy into practical execution within the vertical customer-facing organization. Ensure that vertical teams apply Customer Success practices consistently across customer engagements. Act as a bridge between the central Customer Success organization and the vertical service teams, ensuring feedback loops, alignment of priorities, and continuous improvement of customer success practices. C. Enable Customer Service Managers to Become Customer Success Managers Develop and implement a Customer Success enablement framework for Customer Service Managers together with CS Vertical leads. Coach and mentor service managers on: - value-based customer engagement - cloud consumption growth - identifying expansion opportunities - commercial thinking in service interactions Establish playbooks, best practices, and success patterns to scale Customer Success capabilities across the organization. Work closely with Vertical Leads and Services leadership to embed Customer Success behaviors in day-to-day operations. D. Drive Consumption Growth and Expansion Translate customer usage and telemetry into actionable growth opportunities. Support account teams in: - accelerating adoption of cloud services - identifying new consumption scenarios - expanding workloads and services Drive initiatives to activate new customers, low-consumption accounts, and zero-billers, ensuring a structured ramp-up journey toward sustainable cloud usage. E. Executive Engagement Across Verticals Engage with Vertical Leads and senior business stakeholders to align Customer Success initiatives with their business priorities. Facilitate business reviews and value discussions that demonstrate how cloud adoption drives measurable business outcomes. Secure executive alignment on consumption growth and expansion targets and ensure consistent follow-through. F. Strategic Partner Alignment Collaborate with Platform partners as a strategic partner to accelerate customer adoption and expansion. Exchange perspectives on: - customer opportunities - cloud adoption strategies - joint value propositions - best practice sharing Coordinate partner contributions to maximize consumption growth and reduce adoption risks. G. Management Reporting & Communication Together with T Cloud Public Customer Success Managers provide management with clear and concise updates on: - customer success impact on consumption and revenue - workload expansion pipeline and growth opportunities - adoption trends and risk signals - enablement progress across the Customer Service organization Ensure transparency on how Customer Success contributes to predictable revenue growth for T Cloud Public. Qualifications Required Qualifications - Strong commercial mindset with sales DNA, combined with the ability to build trusted relationships with customers and internal stakeholders. - Solid cloud understanding, including IaaS, PaaS, SaaS concepts and the ability to translate technical capabilities into business value. - Experience in one or more of the following roles: - Account Management - Customer Success - Service Management - Expert Sales - preferably within cloud or SaaS environments. - Proven ability to coach and enable teams, translating best practices into scalable playbooks and operational models. - Track record of driving consumption growth, expansion revenue, and renewals. - Strong ability to influence senior stakeholders and operate in high-visibility environments. - Excellent communication and presentation skills in English (German is a plus). - Experience with CRM tools (Salesforce) and data-driven operating models. - Familiarity with telco or public cloud ecosystems and partner collaboration models (nice to have). - Relevant cloud certifications are a plus but not mandatory. Additional Information Please note: remote working is only possible from within Hungary due to European taxation regulations. * Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation. - Company: Deutsche Telekom TSI Hungary Kft.

• Solving interesting cases for Bask customers. • Troubleshooting customer issues alongside our engineering team. • Working with other Bask teams to provide advice and assistance, both internally and externally. • Developing and improving internal tools alongside engineering. • Specializing in a few product areas and owning that within the team. • Improving existing, and identifying new, internal documentation, processes and policies. • Assisting Customer Success Managers with Enterprise requests.

About Fortanix:   In today's world, where data spreads across various clouds and devices, traditional security measures aren't enough. Businesses need a dynamic approach to defend against constant cyber threats and ensure agile data security. Fortanix leads the way in data-centric cybersecurity for hybrid multicloud environments, using advanced cryptography, encryption, and confidential AI solutions.   As data breaches become more frequent and traditional defenses fall short, we focus on data exposure management to keep your information safe. Our unified data security platform addresses vulnerabilities in hybrid multicloud environments, defends against threats, and makes it easier to discover, assess, and fix data exposure risks. Whether implementing a Zero Trust model or preparing for the post-quantum computing era, we help businesses worldwide protect their most sensitive data, wherever it is.  Our commitment to solving the world’s toughest data security challenges has earned Fortanix multiple Cybersecurity Excellence and Innovation Awards, as well as recognition from industry giants such as NVIDIA, Microsoft, Intel, ServiceNow, and Snowflake.  Our team includes industry leaders and cryptography experts, creating a culture of trust, innovation and collaboration where every voice is valued. Recognized as a Great Place to Work, we're looking for passionate individuals to help us shape the future of data security and work towards a safer digital future.  Job Description This position requires a mixture of excellent project management, problem-solving, advisory, and strong technical skills. The ideal candidate will be comfortable interacting with customers at all levels, working with our engineering teams, and driving technical work-streams. Success will be measured by customer's product usage and adoption, renewal, and expansion.  You will: - Lead business and technical design workshops with customers  - Design, Configure and Implement our platform  - Drive product adoption, usage and account expansion  - Ensure customers are wildly successful and renewing and referenceable  - Be the voice of the customer with engineering, product management and rest of the company  - Support the sales cycle  - Travel might be required