• Developing project plans which define the actions required to meet the project goals • Executing these plans whilst monitoring progress from the outset through to closure • Managing budgets, risks, issues, dependencies, and change • Correctly allocating resources to maximise quality and efficiency • Managing end to end implementation and delivery of all elements as defined in the project plans • Acting as single point of contact for assigned projects • Engaging with key stakeholders in multiple business areas to scope business needs and identify key pain points to overcome as well as defining quick wins where possible • Managing project lifecycle, ensuring effective scope control, and ensuring solution compliance to business objectives • Capable of demoing Technology solutions and functionality to various stakeholder groups

Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Remote but must reside in Chicago, IL Learn more at www.firstagency.com What You Would Get To Do The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions - Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity - Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting - Sourcing, negotiating and managing site selections, contract management for venues and suppliers - Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management - Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.) - Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders - Co-plan with colleagues and the client on larger scale programs; strong team player - Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed - Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events - Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements - Share knowledge of best practices, new suppliers, services and venues What We Are Looking For - 5–7+ years’ event management experience, preferably in a corporate or financial environment - Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events - Experience in working with and managing senior clients - Proficient with Microsoft Office applications such as PowerPoint and Excel - Motivated, self-starter, ability to work independently and project plan; ability to think innovatively - Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines - Virtual event experience preferred – Webex and Zoom experience a plus - Leadership/influencing/negotiation and decision-making skills - Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions - Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles - Strong client management skills - Strong oral and written communication skills - Ambitious, proactive and highly organized - Willing to travel to various locations for site-visits and on-site management of events - Experience working with large and complex databases preferred, Cvent experience preferred - Knowledge of venues and suppliers in key US cities At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth - Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA) - 401 (k) - Five Flexible Spending Accounts Options - Generous Paid Time Off Allowance - Employee Assistance Program (EAP) - Life, Disability & Pet Coverages - Wellness Stipend - Mobile Phone Allowance - Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more - Aura Identity Theft Protection - Discretionary Bonus Structure - Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $68,200 - $78,400. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-remote #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

PLEASE SUBMIT YOUR RESUME IN ENGLISH The Project Coordinator II provides coordination and operational support for site activation and maintenance activities across all study phases. This role demonstrates greater autonomy and ownership, with accountability for assigned projects and deliverables. The PC II ensures timely and accurate completion of site-level and project documentation, proactive communication, and compliance with study timelines. This role is perfect for you if: - You have an experience in project administration and clinical research; - You want to work in a collaborative environment; - You want to have an impact in a fast-growing company. RESPONSIBILITIES More specifically, the Project Coordinator II: - Lead assigned site activation activities, ensuring delivery within established timelines and quality standards. - Coordinate, collect, review, and approve essential regulatory and clinical trial documents from investigator sites. - Act as the primary point of contact for assigned sites on operational and administrative matters. - Communicate effectively with internal teams (e.g., Clinical Operations, Regulatory, Data Management) to align priorities and address issues impacting activation or maintenance. - Identify potential risks or delays in site activation and escalate to the Project Manager as appropriate. - Ensure that essential documents are accurate, complete, and compliant for first-pass review and site activation. - Maintain up-to-date information in the CTMS, eTMF, and other tracking tools. - Prepare meeting minutes, study trackers, and reports for internal and client updates. - Support ethics committee submissions and country-specific regulatory requirements when applicable. - Coordinate training assignments and maintain documentation for project-specific training activities. - Prepare and distribute study correspondence, site communications, and tracking documentation. - Manage logistics related to investigator meetings, study supplies, and ISF distribution. - Participate in audits and inspections, providing relevant documentation and supporting responses to findings. - Contribute to process improvements, best practice documentation, and SOP compliance initiatives within the Project Coordination team. - Provide guidance to junior coordinators on standard processes and administrative activities Requirements IDEAL PROFILE - Bachelor’s degree in a field relevant to clinical research or equivalent experience. - 1 to 2 years of experience in clinical research, preferably in a CRO, biotech, or pharmaceutical setting. - Sound understanding of GCP, ICH guidelines, and clinical documentation standards. - Strong interpersonal and organizational skills, with the ability to prioritize and manage multiple tasks. - Excellent written and verbal communication skills in English; bilingualism an asset. - Demonstrated ability to work independently and collaboratively within cross-functional teams. - Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines. Our company The work environment At Indero, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities. In this position, you will be eligible for the following perks: - Flexible work schedule - Permanent full-time position - Company benefits package - Ongoing learning and development - Home-based position About Indero Formerly known as Innovaderm, Indero is a world-renowned expert and clinical research leader in dermatology. We have more than two decades of experience serving a broad range of indications, patient populations, administration routes, and drug classes, and a global footprint. Indero is a dual-focus CRO for dermatology and rheumatology, with 25+ years’ experience in clinical research and trial delivery. Our full-service approach – which includes everything from protocol design and patient recruitment to trial monitoring and biometrics – provides biotech and pharmaceutical sponsors with the rigorous scientific foundation and tailored expertise their studies need to reach the finish line efficiently and effectively. With capabilities in North America, Europe, Asia Pacific and Latin America; vast, continuously growing relationships with investigators and patients; and a dedicated research clinic through which we design and execute our own studies, Indero is the ideal CRO partner for clinical needs at global scale.. Indero is committed to providing equitable treatment and equal opportunity to all individuals. As such, Indero will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request. Indero only accepts applicants who can legally work in Canada.  Description de poste Le coordonnateur de projets II offre un soutien en coordination et en opérations pour les activités d’activation et de maintien des sites à toutes les phases de l’étude. Ce rôle comporte un plus grand niveau d’autonomie et de prise en charge, avec une responsabilité directe des projets et des livrables assignés. Le coordonnateur de projets II veille à la réalisation précise et dans les délais de la documentation liée aux sites et aux projets, à une communication proactive et au respect des échéanciers de l’étude. Ce rôle est fait pour vous si : - Vous possédez de l’expérience en administration de projets et en recherche clinique ; - Vous souhaitez évoluer dans un environnement collaboratif ; - Vous désirez avoir un impact au sein d’une entreprise en forte croissance. RESPONSABILITÉS Plus précisément, le coordonnateur de projets II : - Dirige les activités d’activation des sites qui lui sont assignées, en assurant leur réalisation selon les échéanciers et les normes de qualité établis. - Coordonne, recueille, révise et approuve les documents réglementaires essentiels et ceux liés aux essais cliniques provenant des sites investigateurs. - Agit comme point de contact principal pour les sites assignés en ce qui concerne les questions opérationnelles et administratives. - Communique efficacement avec les équipes internes (p. ex. opérations cliniques, affaires réglementaires, gestion des données) afin d’aligner les priorités et de résoudre les enjeux pouvant affecter l’activation ou le maintien des sites. - Identifie les risques ou retards potentiels liés à l’activation des sites et les escalade au gestionnaire de projet, au besoin. - S’assure que les documents essentiels sont exacts, complets et conformes afin de faciliter une révision réussie dès la première soumission et l’activation des sites. - Maintient l’information à jour dans le CTMS, l’eTMF et les autres outils de suivi. - Prépare les comptes rendus de réunions, les outils de suivi des études et les rapports destinés aux mises à jour internes et aux clients. - Soutient les soumissions aux comités d’éthique et les exigences réglementaires propres à chaque pays, lorsque requis. - Coordonne les affectations de formation et assure le maintien de la documentation liée aux activités de formation spécifiques aux projets. - Prépare et diffuse la correspondance de l’étude, les communications aux sites et la documentation de suivi. - Gère la logistique liée aux réunions des investigateurs, aux fournitures de l’étude et à la distribution des dossiers maîtres de l’investigateur (ISF). - Participe aux audits et aux inspections en fournissant la documentation requise et en appuyant les réponses aux observations. - Contribue à l’amélioration des processus, à la documentation des meilleures pratiques et aux initiatives de conformité aux SOP au sein de l’équipe de coordination de projets. - Offre un encadrement aux coordonnateurs juniors en lien avec les processus standards et les activités administratives. Profil recherché PROFIL IDÉAL - Baccalauréat dans un domaine pertinent à la recherche clinique ou expérience équivalente. - 1 à 2 ans d’expérience en recherche clinique, idéalement au sein d’une CRO, d’une entreprise de biotechnologie ou d’une société pharmaceutique. - Bonne compréhension des BPC (Bonnes pratiques cliniques), des lignes directrices de l’ICH et des normes en matière de documentation clinique. - Excellentes aptitudes interpersonnelles et organisationnelles, avec la capacité de prioriser et de gérer plusieurs tâches simultanément. - Excellentes compétences en communication orale et écrite en anglais ; le bilinguisme est un atout. - Capacité démontrée à travailler de façon autonome et en collaboration au sein d’équipes multidisciplinaires. - Bonne connaissance des bonnes pratiques cliniques ainsi que des réglementations et lignes directrices applicables de Santé Canada et de la Food and Drug Administration (FDA). Notre entreprise L’environnement de travail Chez Indero, vous travaillerez avec des collaborateurs compétents et dynamiques. Nos valeurs sont la collaboration, l’innovation, la fiabilité et la réactivité. Nous offrons un environnement de travail stimulant et des possibilités d’avancement intéressantes. Dans ce role, vous bénéficierez des avantages suivants : - Horaire de travail flexible - Poste permanent à temps plein - Avantages sociaux complets (soins médicaux, soins dentaires, soins de la vue, REER, vacances, jours personnels, clinique médicale virtuelle, rabais sur le transport en commun, activités sociales) - Formation et perfectionnement continu À propos Indero Anciennement connue sous le nom d’Innovaderm, Indero est un expert de renommée mondiale et un chef de file en recherche clinique en dermatologie. Nous comptons plus de vingt ans d’expérience couvrant un vaste éventail d’indications, de populations de patients, de voies d’administration et de classes de médicaments, avec une présence à l’échelle mondiale. Indero est une CRO à double spécialisation en dermatologie et en rhumatologie, cumulant plus de 25 ans d’expérience en recherche clinique et en réalisation d’essais cliniques. Notre approche de services complets — allant de la conception des protocoles et du recrutement des patients à la surveillance des essais et à la biométrie — offre aux promoteurs des secteurs biotechnologique et pharmaceutique la rigueur scientifique et l’expertise sur mesure nécessaires pour mener leurs études à terme de façon efficace et performante. Grâce à nos capacités en Amérique du Nord, en Europe, en Asie‑Pacifique et en Amérique latine, à nos relations étendues et en constante évolution avec les investigateurs et les patients, ainsi qu’à une clinique de recherche dédiée où nous concevons et réalisons nos propres études, Indero est le partenaire CRO idéal pour répondre à des besoins cliniques à l’échelle mondiale. Indero s’engage à offrir un traitement équitable et l’égalité des chances à toutes les personnes. À ce titre, Indero offre, sur demande, des mesures d’adaptation aux candidats en situation de handicap tout au long du processus de recrutement et de sélection. Indero accepte uniquement les candidats pouvant légalement travailler au Canada. Le genre masculin est utilisé sans discrimination et dans le seul but d'alléger le texte.

This position is responsible for assisting in the operation of the department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and or as necessary. Project Coordinator (PC) responsibilities include working closely with each Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. The PC will perform various coordinating tasks along with administrative duties, like maintaining project documentation and handling financial queries. Ultimately, the Project Coordinator’s duties are to ensure that all projects are completed on time, within budget and meet high quality standards Essential Functions: An individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation. - Prepare monthly invoicing for Solutions customers. Assist with the preparation and distribution of AIA formatted invoices. - Effectively communicate with Operations Managers, Project Managers, and Accounting regarding contract documents, change orders / other modifications, approvals, and any additional services related to billings. - Work with Operations and Accounts Receivable to facilitate client collections and cash application. - Create and process subcontract agreements after receiving the developed subcontract scope of work from the project manager. - Receive incoming supplier/subcontractor invoices, verify accuracy and readiness to pay with Project Manager, and assist accounting team with processing for payment. - Enter Prevailing Wage amounts in applicable ERP System and send reports received from payroll department - General administrative and office support for Division staff. - Support a performance-based culture, both team and individual, to assure continuous improvement and alignment with enterprise vision, mission, and objectives. - Ensure that all quality and safety standards, specifications and policies are met, drive continuous equipment improvements, and collaborate with the team to drive efficiencies. - Support a culture based on open/honest dialogue and involvement with all team members that demonstrates the value of their input and engagement in improving performance. - Support a culture of high performance and accountability in employee and product safety as well as other aspects of the business.