Description The Entry-Level ITSM Analyst supports the organization’s IT Service Management capabilities with a primary focus on the ServiceNow platform. This role is responsible for supporting day to day service management activities within ServiceNow, monitoring service performance, ensuring data quality, assisting with reporting, and supporting continuous service improvement efforts. The ideal candidate is detail oriented, analytical, and interested in building expertise in ServiceNow and IT service management. Key Responsibilities ServiceNow Platform Support • Support daily ITSM operations using ServiceNow as the system of record • Monitor and manage ServiceNow queues and workflows to ensure work is accurately logged, routed, prioritized, and progressed • Perform ticket quality checks to ensure accuracy, completeness, and compliance with defined standards • Assist with ServiceNow data maintenance, including service records, user information, and related configurations • Support testing and validation of ServiceNow enhancements, configurations, and releases Service Performance & Reporting • Support tracking and reporting of service performance using ServiceNow dashboards and reports • Assist with creating, running, and maintaining ServiceNow reports and metrics • Monitor service data to identify trends, risks, and potential improvement opportunities • Support preparation of service review materials and performance summaries Documentation & Governance Support • Assist with documenting ServiceNow workflows, procedures, and operational practices • Maintain service management documentation related to ServiceNow processes and usage • Support governance activities by preparing reports, presentations, and meeting notes • Track action items and follow ups related to service performance and improvement initiatives Stakeholder & Team Collaboration • Work closely with the Service Desk, technical teams, and service owners to support effective use of ServiceNow • Assist with communications related to service performance, service issues, and platform updates • Act as a coordination point between operational teams and service management leadership Continuous Improvement • Analyze ServiceNow data to identify recurring issues, inefficiencies, and improvement opportunities • Support service improvement initiatives and remediation tracking • Participate in audits, assessments, and reviews related to ServiceNow usage and service management maturity Skills Servicenow, Itil, Itsm, Incident management, Change management, Problem management, Automation, Project management, Itil service management, Management skills, Itil v3, Support Top Skills Details Servicenow,Itil,Itsm,Incident management,Change management,Problem management,Automation,Project management Additional Skills & Qualifications Stakeholder & Team Collaboration • Work closely with the Service Desk, technical teams, and service owners to support effective use of ServiceNow • Assist with communications related to service performance, service issues, and platform updates • Act as a coordination point between operational teams and service management leadership Continuous Improvement • Analyze ServiceNow data to identify recurring issues, inefficiencies, and improvement opportunities • Support service improvement initiatives and remediation tracking • Participate in audits, assessments, and reviews related to ServiceNow usage and service management maturity Experience Level Entry Level Job Type & LocationThis is a Contract to Hire position based out of Remote, OR. Pay and BenefitsThe pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 3, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• Screen third parties onboarded by ARROW using Arrow’s compliance tools and publicly available information. • Document and analyze information provided by third parties and screening results, and determine compliance risks identified for third parties. • Take independent decisions about third party onboarding according to Arrow policy. Recommend measures to mitigate potential compliance risks related to third parties onboarded by Arrow.

Senior Analyst, Global Benefits – Work From Anywhere in Hungary (B2B) Are you a Benefits Expert who gets a real kick out of making complex processes simple, automated, and globally compliant? We are partnering with a fantastic, fast-growing international client to find a Senior Analyst, Global Benefits. This is a prime opportunity to step into a strategic, high-impact role where you will be designing, implementing, and optimizing employee benefit programs across the globe. Think of yourself as the architect and engineer of global benefits. You will not only set up shiny new country-specific frameworks; you will also be ruthlessly automating the messy, manual work that slows everyone down. If you love process improvement, enjoy playing with HR systems like Workday, and thrive when juggling compliance, cost-effectiveness, and employee experience, this is your next career step. This is a fully remote B2B contract opportunity within Hungary, offering you the freedom and flexibility you deserve. What You Will Be Doing (The Fun Part!) - Lead global projects from start to finish, establishing brand-new benefit offerings (health, retirement, wellbeing, statutory programs) and compliance frameworks in new and existing country markets. You will own the plan, align stakeholders, execute flawlessly, and ensure programs stabilise effectively. - Manage major multi-country events such as annual renewals, RFPs, vendor transitions, and contract evaluations. You will be making key design decisions that align with the overarching global strategy and business priorities. - Coordinate across regions like EMEA, APAC, and North America. Your mission is to harmonise strategy, share great ideas, and ensure operational excellence is a global standard. Process Automation & Continuous Improvement (Your Primary Focus!) - Redesign key processes to dramatically cut down on cycle time and reduce defects. This means standardising SOPs and SLAs across all markets. No more patchwork processes; we need elegant solutions! - Automate recurring tasks - this is where you shine! Think eligibility checks, funding/billing reconciliations, vendor data exchanges, and audits. You will partner with HRIS on Workday configuration, integrations, and low-code tools like Power Automate to make manual work vanish. - Drive continuous improvement by introducing practices like Agile/Scrum ceremonies, managing a clear backlog, and maintaining a roadmap to boost transparency and throughput. Data, Benchmarking, and Strategic Insights - Build stunning dashboards and reports on key metrics: participation, utilisation, cost, ROI, and employee experience. Because data should speak clearly, you will translate these trends into executive-ready recommendations and inputs for the multi-year roadmap. - Conduct global benchmarking and regular market scans. This is crucial for ensuring our offerings are competitive and equitable across diverse countries and demographics. Vendor Management & Employee Experience - Own day-to-day vendor performance, manage SLAs, and drive continuous improvement agendas with key partners. When it’s time, you will run the RFPs and negotiate for maximum value and innovation. - Partner smoothly with HR Business Partners, Payroll, Finance, Legal, and Communications. Your goal is to land benefit changes with minimal friction, guaranteeing a high-trust employee experience. - Ensure clarity and accessibility by leading or co-leading annual enrollment planning, communications, and system readiness across regions. We want employees to get it. - Evaluate all programs through an inclusion and equity lens; you will surface insights that ensure our benefits meet the diverse needs of a global workforce. Minimum Qualifications - Experience: You have 3+ years in Benefits or Total Rewards with demonstrable multi-country scope. You have a track record of leading complex, cross-functional global projects, especially standing up new country programs. - Process Ninja: Significant process improvement experience is required. Ideally, you are familiar with Agile/Scrum and various continuous improvement toolkits. - Systems Savvy: Strong, hands-on experience with HR systems is a must. Ideally, you are proficient in HRIS (benefits, absence, integrations). You must also be strong in Power Automate and Excel/Sheets; familiarity with BI tools like Power BI or Tableau is a big plus. - Commercial Acumen: You have proven experience in vendor/broker management, managing RFPs, and negotiating contracts. - Communication: You can deliver clear, concise communication, whether you are presenting to leadership or explaining benefits to an employee. Preferred Qualifications (The Cherry On Top!) - You have successful experience automating file exchanges, audits, and reconciliation workflows using HRIS or low-code tools. - Regional benefits expertise in EMEA or APAC would be awesome. - Previous experience working in a dynamic product or technology environment is highly valued. - Previous experience with Workday ➡️ Ready for a Challenge? This is an opportunity to genuinely transform the way a global company handles its benefits. If you are ready to automate the mundane and focus on the strategic, we want to hear from you. The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data". There you will find how your Personal Data is being processed and what your rights are in connection to this. The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością with its registered seat in Cracow (LLC) registered in National Court Register (KRS) under no. 0000671136, our Employees and Subcontractors (jointly referred to as the Company). Sowelo Consulting sp. z o.o. (LLC) is entered in the register of employment agencies under the number: 35288 Our candidate selection process relies entirely on human judgment. We explicitly avoid using automated screening algorithms or AI-driven scoring systems for any part of the assessment. Every single profile is reviewed personally by our experienced recruiters, ensuring a thorough and unbiased consideration of your fit. IT Recruitment Poland | Executive Search | Recruitment Process Outsourcing

Website Quality Analyst Job Location: Remote Job Type: Full-time About Us: At vSplash, we help small businesses shine online. From websites to digital presence management, we build simple, scalable solutions that make a real difference. Through global partners, we deliver websites for 2,500+ small businesses every month, powered by strong processes, smart tools, and collaborative teams. We’re a team of curious minds who value creativity, ownership, and continuous learning—where ideas matter and improvement never stops. What will you actually do? You’ll: - Perform detailed visual testing to ensure all website elements are properly aligned and displayed accurately. - Validate responsiveness across desktop, tablet, and mobile screen sizes. - Test website compatibility across major browsers (Chrome, Firefox, Edge, Safari). - Ensure alignment with customer branding guidelines including fonts, colors, logos, and imagery. - Review websites against business goals and intended customer requirements. - Verify that all customer requirements and expectations are met before delivery. - Identify, document, and communicate defects clearly and ensure the same are fixed on the website before delivery to the customer. - Collaborate with cross functional teams like design, development, and content teams to resolve issues quickly. - Perform final validation checks before project delivery. Key Skills Requirement - - Strong attention to detail and visual accuracy - Understanding of responsive design and cross-browser compatibility - Ability to interpret client requirements and branding guidelines - Analytical mindset with strong problem-solving skills - Clear communication and collaboration skills What mindset fits best? - Detail-Oriented - Customer-Centric Thinker - Proactive Communicator - Accountable & Responsible Prior Experience - 2+ years of experience in manual website testing. Reviewing websites for responsiveness, branding alignment, and browser compatibility. Ready to apply? If this sounds like your kind of challenge, Apply immediately!