The World Leader In Serving Science
Senior Field Application Specialist - Lab Automation
Location
Spain + 1 moreAll locations: Spain | United Kingdom
Posted
109 days ago
Salary
0
Seniority
Senior
Job Description
Senior Field Application Specialist - Lab Automation
Thermo Fisher Scientific
Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office Job Description At Thermo Fisher Scientific, you’ll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, and protecting the environment. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us. Location Information: This role supports our Lab Automation group with headquarters in Burington Ontario. Our team designs, manufactures, and installs robotic solutions globally, accelerating drug discovery, synthetic biology research, and clinical testing for major pharmaceutical and biotechnology customers. Learn more about Laboratory Automation on our website https://www.thermofisher.com/ca/en/home/life-science/lab-equipment/lab-automation.html How you will make an impact: As a Sr. Field Application Specialist, you play an important role in the implementation of custom automated laboratory projects. This will be achieved through applying Thermo Fisher Scientific’s Momentum™ Automation Workflow software and will include testing & problem solving of automated robotic systems integrated with specialized instrumentation to defined specifications. Understanding the customer’s scientific workflows will enable you to optimize processes for efficiency and consistent high-quality results. What you will contribute: Team Collaboration - Collaborate with multi-functional project teams that include the end customer, Application Scientists, Project Managers, Integrators, Designers, and Software Developers to plan and develop ETO solutions - Optimize the customer’s workflows for throughput while delivering reliable results - Lead discussions as the domain expert and provide customers with system introduction-level training - Share feedback with internal teams to help drive and implement continuous improvements Key Responsibilities - Translate customer scientific requirements to develop, implement, and validate complex large-scale automated workflows using our scheduling software integrated with a wide array of diagnostic laboratory instruments. - Serve as the technical lead in defining data-handling requirements and configuring systems to interact with the customer’s Lab Information Management System (LIMS) as needed. - Teach and optimize robot/mover motion and workflows for efficiency and reliability - Conduct robust testing strategies to ensure customer satisfaction and successfully achieve site acceptance test (SAT) approval - Ensure systems are integrated according to best practices and defined standard operating procedures How will you get there? Education: - Bachelor’s degree in science (Biology, Chemistry, Computer), Engineering, or related field Experience: - 8 years minimum relevant industry experience - 5 years in a role directly collaborating with customers in a professional environment - Experience in Pharma or Biotech industries working with laboratory instrumentation considered an asset Knowledge & Skills: - High proficiency in software problem-solving techniques and ability to troubleshoot electro-mechanical devices - Strong analytical skills to identify and address appropriate solutions to complex requirements - Proficiency with programming languages (C++, Python, or other) - Familiarity with IQ/OQ validation or GxP requirements is considered an asset - Solid understanding of software and computer communications - Demonstrated ability to lead, influence and collaborate with customers and various team functions - Strong organization, planning and time leadership skills Other Requirements: - Valid Passport - Ability to travel 75% of the time internationally without restrictions At Thermo Fisher Scientific, each one of our 125,000 outstanding minds has a unique story to tell. Join us on our mission—enabling our customers to make the world healthier, cleaner, and safer. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Field Service Engineer
GE HEALTHCAREGE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description Summary As a Field Service Engineer, you’ll perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing systems. This role involves traveling to customer sites across Czech Republic, resolving technical issues, and delivering exceptional service to ensure optimal customer satisfaction. Your expertise will directly impact patient care by ensuring our diagnostic imaging systems operate at their best. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Join us and help build a healthier world where every voice matters and every idea can make a difference. Job Description Essential Responsibilities - Technical: Maintain diagnostic imaging (DI) systems in Czech Republic, with a primary focus on X-ray and surgical systems. - Electronic/Mechanical: Perform system-level troubleshooting on complex, multi-symptom issues. Interface daily with doctors and technicians regarding equipment status. - Sales Support: Assist the sales team during customer visits, provide technical insights, and identify sales opportunities. - Business Growth: Contribute to the development and direction of the business in the Slovak region. - Administration: Complete all administrative tasks on time, including documentation for FMIs and PMS inspections. - Installation: Support complex installations in multifunctional rooms. Share best practices and maintain compliance with ISO 9001 and GE Service Quality standards. - Team Support: Ensure service quality across the Czech team and help identify training needs for colleagues. Qualifications / Requirements - Diploma in Electronics, Electromechanics, Biomedical Engineering Technology or equivalent - Solid knowledge of electrical engineering, electronics, mechanics, and radio engineering - Strong technical skills with a systematic and thorough approach to problem-solving - Ability to work independently and manage time effectively - Excellent interpersonal and customer service skills - Fluent in Czech and proficient in English (spoken and written) - Valid driver’s license and willingness to travel across Czech Republic Preferred: - Understanding of magnetic field physics, X-ray, and ultrasound technologies What We Offer - A dynamic role in a global healthcare leader - Opportunities for professional growth and continuous learning - Competitive salary and benefits package - A collaborative and inclusive work environment GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Successful candidates will be employed under local employment conditions and must already satisfy local employment/work permit and residency regulations. #LI-AO1 #LI-REMOTE Additional Information Relocation Assistance Provided: No
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