Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. General Profile - Knowledge of LMS and LRW systems - VeevaVault experience - Attention to detail - Ability to work in multiple sites simultaneously - Completes atypical assignments. - Works within established procedures and practices. - Completes work with limited supervision. - Has developed skills in a range of processes, procedures, and systems. Problem Solving - Provides solutions to atypical problems based on existing precedents or procedures. Interpersonal Skills - Good communication skills both verbal and written Responsibility Statements - Communicates directly with client on questions, revisions, and issues. - Identifies client issues and escalates appropriately. - Performs other duties as assigned. - Complies with all policies and standards. Job Requirement: - Willing to work on Malaysia Public Holidays & night shift - Must have good communication in English as required to deal with the client globally - 6-month contract with potential for permanent employment - 8-hours night shift schedule from Monday to Friday supporting U.S. hour (8.00 AM – 5.00 PM ET) - Working mode: Remote - Fresh graduate is welcome to apply as training to be provided Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

• Translate the brand strategy for a branded pharmaceutical product into operational learning plans across teams, launches, and capabilities • Own the design, development, and enterprise execution of the learning strategy • Establish/manage productive vendor relationships and take ownership of the MLR approval process for all training materials and assets • Partner cross-functionally with Commercial Sales, Marketing, Medical, Market Access, and Compliance • Develop and deliver training focused on health system and IDN structures, decision-making, and care pathways • Facilitate engaging, adult-learning–based training sessions for new hires, ongoing development, and launch initiatives • Conduct training needs assessments and evaluate learning effectiveness using qualitative and quantitative measures • Maintain training documentation and records in alignment with audit and compliance requirements

• accountable for supporting Egale’s Strategic Plan by planning, designing, developing and delivering targeted and engaging learning solutions using adult learning methodologies and instructional design methods. • Design and develop engaging and scalable online learning solutions that incorporate e-learning, mobile learning, self-paced, instructor-led webinars, job aids, etc, • Source relevant learning content from SMEs and/or other appropriate sources • Support project management of learning solutions from project intake to close • Assist in the evaluation of the impact and effectiveness of implemented learning solutions • Make recommendations to improve systems or processes to create efficiency and effectiveness • Provide and/or contribute to reports, statistics, written narratives and other administrative documentation as required for funding and organizational reports. • Deliver live webinars, as needed. • Other duties, as directed, for the delivery of the Department’s strategic priorities and/or to meet key deadlines.

• Ensure all talent achieve high satisfaction and performance metrics (NPS 9+). • Drive 100% attendance in coaching calls and active enrollment in upskilling programs. • Identify and flag upsell opportunities to the client success team. • Reduce risk by proactively addressing performance or engagement issues. • Contribute directly to client retention, talent growth, and the company’s overall operational excellence. • Build and maintain strong relationships with your talent portfolio. • Serve as the primary champion for talent, providing resources, coaching, and guidance. • Track individual performance metrics and KPIs. • Conduct regular check-ins and resolve issues promptly. • Capture talent referrals and identify opportunities to provide additional resources to clients. • Develop and maintain tailored upskilling programs aligned to individual and client needs. • Facilitate onboarding bootcamps and training sessions. • Ensure continuous development for all talent under your management. • Document all talent communications, NPS scores, risk levels, and development plans in systems. • Track PTO and attendance issues. • Escalate red flags proactively and coordinate with client success teams.