Conversational AI Bot Architect

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteLeadTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

56 days ago

Salary

$130K - $160K / year

Seniority

Lead

Job Description

Conversational AI Bot Architect

TTEC Digital

• Lead voice and digital AI Self-Service solutions for large, multi-location contact centers • Design, develop and implement AI self-service applications with Google CCAI • Ability to interface with clients, lead design decisions and drive towards defining solution requirements and technical design • Serve as a project lead for the Google Delivery practice for assigned Google CCAI projects • Collaborate with project team members to provide input to conversation design specifications • Integrate to backend systems using web services, databases, and reporting • Perform Unit Testing of developed code • Assist with System and Functional Testing

Job Requirements

  • 8+ years of architecture and design experience overall
  • 4+ years of experience with Google Dialog Flow ES/CX
  • 2+ years of technical on-hands experience with Google Cloud CCAI or other conversational AI platforms, i.e., Amazon Lex, IBM Watson, Uniphore, Kore.ai, etc.,
  • Google Certification a plus and/or badge completion required
  • Knowledge of Cloud Services Architecture, Apigee, Vertex AI
  • Ability to support multiple projects at the same time
  • Experience in managing large multi-site contact center implementations
  • Experience managing and guiding developers or interest in doing so
  • Experience in writing Solution Document Designs/specifications for IVA applications
  • Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon
  • Proficient in Java, JavaScript, .NET, C#, HTML, SQL and Python etc.
  • Must be able to work independently, be organized, self-motivated, and have attention to detail
  • Excellent communication skills, both written and verbal
  • Experience developing solutions using Java, Python, R, HTML, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift
  • Support integrations with back-end data systems such as: Web Services REST API, Soap, SQL Server, Oracle, NoSQL databases, Reporting
  • Bachelor's degree required

Benefits

  • Medical, dental, vision
  • tax-advantaged health care accounts
  • financial and income protection benefits
  • paid time off (PTO) and wellness time off.

Related Job Pages

More Artificial Intelligence Jobs

NewRocket logo

AI Data Intelligence Lead

NewRocket

We deliver meaningful experiences and extraordinary results with ServiceNow

Full TimeRemoteTeam 501-1,000H1B No Sponsor

• Design and implement AI-driven systems that improve enterprise data quality through: AI-powered data enrichment and inference, Entity resolution and fuzzy matching, Automated classification and taxonomy generation, Anomaly detection and data quality monitoring, Achema mapping and data harmonization across datasets • Design modern data platforms that support AI systems, including: Semantic indexing and embeddings, Knowledge graphs and ontology frameworks, AI-ready data pipelines and enrichment layers, Real-time ingestion and contextualization of enterprise data • Integrate AI data intelligence capabilities across enterprise systems such as ServiceNow, ERP, CRM, and operational platforms. • Establish enterprise capabilities for: AI data lineage and traceability, Data provenance across AI pipelines, Observability of data quality and enrichment accuracy, Explainability and auditability for AI-driven systems • Translate data intelligence concepts into scalable capabilities including: Reusable data modernization frameworks, AI-powered data enrichment services, Internal accelerators and intellectual property, Client-ready data intelligence solutions • Work across: AI / ML Engineering, Data Engineering, Data Science, Forward Deployed Engineers, ServiceNow platform teams to deliver production-ready AI data intelligence systems.

United States
ContractRemoteTeam 201-500H1B No Sponsor

• Use proprietary software to provide labels, annotations, recordings, and inputs on projects involving multilingual audio clips, voice recordings, speech samples, and auditory elements in various languages. • Support the delivery of high-quality curated audio data that ensures clear, natural spoken output, accurate representation of linguistic and prosodic details (such as intonation, rhythm, and accent), and professional audio standards. • Collaborate with technical staff to develop tasks that improve AI's ability to handle speech modulation, accent variation, noise in real-world recordings, and multilingual audio processing. • Work with technical staff to improve annotation tools for efficient audio workflows.

Worldwide
$35 - $45 / hour
ContractRemoteTeam 201-500H1B No Sponsor

• Use proprietary software to provide labels, annotations, recordings, and inputs on projects involving multilingual audio clips, voice recordings, speech samples, and auditory elements in various languages. • Support the delivery of high-quality curated audio data that ensures clear, natural spoken output, accurate representation of linguistic and prosodic details (such as intonation, rhythm, and accent), and professional audio standards. • Collaborate with technical staff to develop tasks that improve AI's ability to handle speech modulation, accent variation, noise in real-world recordings, and multilingual audio processing. • Work with technical staff to improve annotation tools for efficient audio workflows.

Illinois + 1 moreAll locations: Illinois | Wyoming
$35 - $45 / hour
x.ai logo

AI Tutor – Hindi

x.ai

Acquired by Bizzabo

ContractRemoteTeam 201-500H1B No Sponsor

• Use proprietary software to provide labels and annotations on multilingual audio clips • Support delivery of high-quality curated audio data • Collaborate with technical staff to improve AI's ability in speech modulation • Work with technical staff to improve annotation tools

Illinois + 1 moreAll locations: Illinois | Wyoming
$35 - $45 / hour