• Engage potential customers through inbound and outbound calls, emails and SMS • Educate customers on Ethos’ products and processes • Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs • Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets • Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals • Manage a pipeline of customers and perform follow-up through the application and purchasing process • Iterate and improve upon workflows and outreach strategies • Drive referral activity by creating positive customer experiences

Title: Head of Underwriting, Farm - Elders Insurance Underwriting Agency Location: Sydney, Australia Job Description: Primary Details Time Type: Full time Worker Type: Employee - Location: National, Flexible - Type: Permanent, full time - Hybrid role, Happy to talk flexible working The opportunity The Head of Underwriting, Farm leads the strategic direction, product design, and distribution framework for Elders Insurance Underwriting Agency (EIUA) Farm Underwriting Segment, ensuring profitable growth, a positive customer experience, and compliance with underwriting standards. The role involves driving profitable growth of Farm embedded insurance through understanding risk appetite, articulating criteria, applying risk appetite to partnerships, and evolving products to support the development of an embedded insurance offering in the farm market. Additionally, the role includes implementing business development strategies, monitoring underwriting results, and ensuring adherence to underwriting guidelines. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role As Head of Underwriting, Farm you key responsibilities will include: - Manage EIUA’s Farm portfolio to lead the attainment of underwriting results for new and existing business. - Develop, deliver, and drive an effective and profitable product strategy. - Implement and maintain risk control, underwriting, and systems and procedures. - Ensure compliance with relevant legislation, industry codes, and company policies. - Manage the risk acceptance process within the delegation of authority and underwriting philosophy. - Oversee the development of new/tailored products and systems to meet customer needs and respond to changes. - Maintain proper, adequate, and effective underwriting risk records. - Establish and implement underwriting authorities, roles, and responsibilities. - Lead by example within the team, contributing to a high-performance culture. About you To be successful as Head of Underwriting, Farm you will have experience in a similar Leadership role within Underwriting. You will also have: - Previous experience in Insurance Leadership role, with a working knowledge of Farm and Agribusiness - Ability to influence decision makers both internally and externally - Ability to interpret market and economic changes and their potential impact on Farm and Agribusiness sector - Strong knowledge and understanding of relevant industry regulations, e.g. NCCP, Privacy Act and Insurance Contracts Act Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: - ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance - Life Leave, supporting the life events we all experience, leaving your annual leave for rest - 18 weeks’ gender-equal flexible leave for all new parents, including paid super - A range of discounts on insurance products, car hire, hotels, goods and services To learn more about benefits of working with us, click here. Rewards & Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: - 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program - Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion - Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates APPLY NOW and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. Skills: Analytical Thinking, Coaching for success, Commercial Acumen, Communication, Critical Thinking, Customer Value Management, Decision Making, Influencing, Insurance Underwriting, Intentional collaboration, Managing performance, Navigating ambiguity, Portfolio Management, Strategic Leadership, Strategic Management

Title: Head of Underwriting, Farm - Elders Insurance Underwriting Agency Location: AUS - Adelaide - 11 Waymouth Street AUS - VIC - Melbourne Lismore, NSW, Australia AUS - QLD - Brisbane Darwin, NT, Australia AUS - WA - Perth AUS - NSW - Sydney AUS - NSW - Newcastle Full time Job requisition id 352381 Job Description: Worker Type: Employee - Location: National, Flexible - Type: Permanent, full time - Hybrid role, Happy to talk flexible working The opportunityNEW The Head of Underwriting, Farm leads the strategic direction, product design, and distribution framework for Elders Insurance Underwriting Agency (EIUA) Farm Underwriting Segment, ensuring profitable growth, a positive customer experience, and compliance with underwriting standards. The role involves driving profitable growth of Farm embedded insurance through understanding risk appetite, articulating criteria, applying risk appetite to partnerships, and evolving products to support the development of an embedded insurance offering in the farm market. Additionally, the role includes implementing business development strategies, monitoring underwriting results, and ensuring adherence to underwriting guidelines. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role As Head of Underwriting, Farm you key responsibilities will include: - Manage EIUA's Farm portfolio to lead the attainment of underwriting results for new and existing business. - Develop, deliver, and drive an effective and profitable product strategy. - Implement and maintain risk control, underwriting, and systems and procedures. - Ensure compliance with relevant legislation, industry codes, and company policies. - Manage the risk acceptance process within the delegation of authority and underwriting philosophy. - Oversee the development of new/tailored products and systems to meet customer needs and respond to changes. - Maintain proper, adequate, and effective underwriting risk records. - Establish and implement underwriting authorities, roles, and responsibilities. - Lead by example within the team, contributing to a high-performance culture. About you To be successful as Head of Underwriting, Farm you will have experience in a similar Leadership role within Underwriting. You will also have: - Previous experience in Insurance Leadership role, with a working knowledge of Farm and Agribusiness - Ability to influence decision makers both internally and externally - Ability to interpret market and economic changes and their potential impact on Farm and Agribusiness sector - Strong knowledge and understanding of relevant industry regulations, e.g. NCCP, Privacy Act and Insurance Contracts Act Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: - 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance - Life Leave, supporting the life events we all experience, leaving your annual leave for rest - 18 weeks' gender-equal flexible leave for all new parents, including paid super - A range of discounts on insurance products, car hire, hotels, goods and services To learn more about benefits of working with us, click here. Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: - 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program - Platinum employer on the Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion - Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates APPLY NOW and let's make it happen! If you're looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com Skills: Analytical Thinking, Coaching for success, Commercial Acumen, Communication, Critical Thinking, Customer Value Management, Decision Making, Influencing, Insurance Underwriting, Intentional collaboration, Managing performance, Navigating ambiguity, Portfolio Management, Strategic Leadership, Strategic Management. QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

• Independently help families and individuals as a State Appointed and Licensed Field Underwriter • Utilize a proven lead management system with no cold calling • Submit applications and manage client relationships