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We support Swiss SMEs in their international business and help innovative foreign companies to establish in Switzerland.
Lead Services Specialist – Parts Sales Manager
Location
United States
Posted
80 days ago
Salary
0
Seniority
Senior
Job Description
Lead Services Specialist – Parts Sales Manager
Switzerland Global Enterprise
• Partner with Account & Sales Managers to maximize penetration of outages, delivering differentiated support for key accounts, while developing a strategy to regain underserved Customers. • Meeting Orders, Sales & CM targets and growing the business in assigned territory. • Providing accurate, on time, comprehensive and competitive quotations to our Customers • Develop winning bids leveraging competitive intelligence and optimizing price & margins. • Partner with Part Fulfilment Team to drive quarterly sales convertibility, by advance releasing order when necessary • Ensure that any special requirements, terms and conditions and our ability to execute are validated with the Parts fulfillment team during the quoting process, and that any additional cost & cycle are incorporate in the GE quote. • Ensure that risk for there is adequate risk mitigation for GE proposals in compliance with Policy 5.0. • Drive proactive sales campaigns – recommended parts lists, outage kits, TIL’s • Validate resultant Customer Purchase orders for accuracy & obtain amendments in instances where orders do not match GE quotes, and ensure that the Parts fulfillment has a clear visibility to any special requirements, restrictions, Liquidated damages etc. • Provide Customers regular updates on status of open orders. • Be the focal point for the Customer to contact for any questions on Parts quotes, open orders and claims and drive resolution by pulling on the Parts fulfillment team as needed. • Establish a strong partnership with Global Fulfillment/Engineering team and Region P&L teams to ensure that Customers get high quality service
Job Requirements
- Bachelor's degree from an accredited university or college
- Experience with GE Gas Turbine Parts processes & systems
- At least 3-5 years of experience in Powergen services in a commercial, customer service, shop operations and/or marketing role.
- Understanding of customer financial drivers / needs
- Multilingual to support Customer base
- Customer-focused mindset with proven ability to respond quickly to customer needs
- Able to effectively lead and energize a multi-functional team to meet sales plan
- Ability to translate market & competitive data into actionable responses.
- Ability to navigate a highly matrixed organization
- Strong interpersonal and leadership skills
- Excellent oral and written communication skills
- Ability to utilize analytical software and sales tools (SFDC, Excel, PowerPoint etc.)
Benefits
- Relocation Assistance Provided: No
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