Open Network Fabric for the Distributed Cloud. Powered by SONiC.
Technical Marketing Engineer, Writer
Location
Washington
Posted
69 days ago
Salary
0
Seniority
Senior
Job Description
Technical Marketing Engineer, Writer
Hedgehog
• Explain the Hedgehog product producing 2-3 minute YouTube videos covering a range of topics including: Hedgehog Virtual Private Cloud service, Hedgehog Control Plane, Hedgehog Data Plane, Hedgehog Zero Touch Provisioning, Hedgehog Network Observability, Hedgehog Network Troubleshooting, Hedgehog Software Updates • Demonstrate the Hedgehog product live for prospective customers. • Wear a second hat as a technical writer improving technical documentation from our engineering team. • Train a Hedgehog virtual assistant to answer customer questions by feeding your technical documentation and marketing material into Retrieval Augmented Generation (RAG) for an open source Large Language Model (LLM). • Assist prospective customers in designing, planning and scoping their AI cloud infrastructure. • Write blogs on AI network topics, Hedgehog capabilities, and Hedgehog customer stories.
Job Requirements
- Bachelor's or Graduate's Degree in computer science, data science, electronics, or engineering.
- Industry experience with cloud networking and/or a strong understanding of cloud networking concepts like VPC, BGP EVPN, VXLAN, NAT, DHCP, ZTP, SDN, RoCEv2, ECN, PFC
- Strong technical writing skills demonstrated by a reference portfolio
- Strong oral communication with a gift to simply explain complex technical concepts with stories that non-technical people can easily understand
- Basic video editing skills
- Bonus: Degree (or equivalent) in Computer Science, Computer Engineering, or a related technical field
- Curious nature and desire to tinker: you want to pull things apart to see how they work
- Love of new and emerging technologies
- Ability to distill complicated ideas to just the right number of words
- Experienced with technical writing using Markdown and Material for MkDocs
- Experience with AI/ML models
- Experience with open source software
- Experience in embedded or network engineering, technical support, product testing, or QA
Benefits
- Competitive salary
- Startup equity
- Health Insurance (Medical, Dental, Vision)
- Unlimited time off
- Work from home (fully remote - we don't care where you are; we care about what you can do)
- Laptop, IT equipment
Related Guides
Related Categories
Related Job Pages
More Content Writer Jobs
• Generate content across various mediums such as blogs, articles, website pages, social media posts, email newsletters, advertisements, brochures, white papers, and case studies. • Manage the uploading and scheduling of written content across platforms. • Collect information on industry trends and related topics from articles, interviews, and videos. • Moderate social media group discussions following established guidelines. • Establish a publication schedule across all platforms and propose promotional strategies. • Collaborate with designers to incorporate illustrations and work with the marketing team to refine content. • Contribute to brainstorming sessions for new content ideas or updates to existing material. • Develop email sequences and distribute personalized pitches. • Perform general administrative duties as required. • Formulate a content strategy to enhance ranking metrics and analyze competitor promotion tactics. • Address miscellaneous tasks as needed.
• Creating targeted content internally, covering relevant topics, product reviews, instructional guides, promotions, and social media posts • Generate copy for dedicated sites, enhancing our pages with your writing to maximize their performance • Optimizing content with relevant keywords, headings, and meta descriptions to improve search rankings • Ensuring content is clear, readable, and aligned with the brand’s tone and voice • Adapting content strategies based on new SEO techniques and trends • Any Other ad-hock duties that may arise from time to time.
• Write engaging, high-quality content in Greek for CRM, SEO, SMM, and other channels. • Localise English content into Greek with cultural and linguistic precision. • Ensure brand consistency, tone, and messaging across all content types. • Collaborate with internal teams to align content with product and marketing goals. • Review and improve Greek texts written by other authors (if needed). • Manage multiple tasks and deliver projects on time.
• Work closely with Marketing, Sales and Customer Success on their content needs each month. Develop content to deliver value across the entire funnel. • Execute a customer content strategy working alongside Customer Success to retain and delight. • Produce collateral to enable Sales such as case studies, reports, success stories. • Work with Data Science team to understand trends and learnings from the platform. Convert the learnings into engaging content for customers and prospects. • Write and edit regular blog pieces, e-books and white papers to deliver thought leadership and SEO-driven content. • Manage the ongoing strategy and execution of organic social, coordinating with the Marketing team. • Support in the creation of content across all functions, as needed.



