• Supporting clients' custom and off-the-shelf software through all phases of the lifecycle • Owns the change request process and may coordinate with other teams as necessary • Provides technical advice and weighs in on technical decisions that impact cross functional teams • Researches and may propose new technologies • Develops and owns list of final enhancements • Develops and defines application scope and objectives and prepares technical and/or functional specifications • Performs technical design reviews and code reviews • May own technical testing to ensure unit test is completed and meets the test plan requirements • Assesses current status and supports data information planning • Coordinates on-call support and ensures effective monitoring of system • Mentors others and may lead multiple or small to medium sized projects • Provides technical guidance, and mentoring • Maintain application and environment configuration through automated processes • Monitor testing and production environments to ensure stable operation • Perform initial triage of application issues to ensure rapid resolution

• Budowa od podstaw Landing Zony w środowisku Azure. • Proaktywnie zarządzanie pojemnością infrastruktury chmury, żeby zapewnić jej skalowalność oraz przyszłe potrzeby rozwojowe Banku. • Rozwiązywanie złożonych problemów wpływających na infrastrukturę opracowując i wdrażając długoterminowe rozwiązania. • Instalowanie poprawek w infrastrukturze oraz opracowywanie strategii refaktoryzacji istniejących rozwiązań w celu zwiększenia wydajności i skalowalności. • Rozwijanie i wdrażanie nowych funkcji i usług. • Wsparcie zespołów Banku przy migracji nowych usług do chmury. • Opracowywanie dokumentacji technicznej dostarczanych rozwiązań.

• Design, implement, and maintain operational best practices for tools and automation development. • Lead the development and advocacy of CI/CD best practices, standards, and processes using tools such as Jenkins, Bitbucket Pipelines, AWS CodeBuild, and others. • Provide ongoing support to our development teams by maintaining and upgrading the existing configuration management environment. • Build and deploy tools to enhance the deployment framework required for our Enterprise platform. • Develop and implement strategies for zero downtime deployments and patching. • Collaborate with stakeholders to identify bottlenecks and optimize deployment and build processes. • Actively contribute to problem management by automating repetitive tasks and troubleshooting issues to prevent reoccurrence. • Ensure all solutions are compliant with security and regulatory standards. • Promote and implement continuous testing practices within the DevOps lifecycle.

• Understand the customer’s needs, their eco-system, and have a deep knowledge of solutions • Prepare for, manage, and execute onsite and remote installation and training with new and existing customers • Follow best practices in issue resolution, managing customer expectations, and delivery of solutions on complex network environments • Work in synergy with the Technical account Experts to meet with the relevant KPIs and excel with customers’ experience interfacing with product management, R&D, and Technical Customer Support, providing technical insight and customer feedback from the field • Support team with Digital Forensics activities