• Analyze, document and communicate system and business processes. • Be an instrumental player of software implementation project teams throughout the life cycle of the software implementation processes. • Facilitate and validate the development of system solutions to satisfy customers business needs. • Conduct software presentations and provide technical supports to existing and prospective customers. • Implementing and providing inputs for test plans. • Designing and creation of test cases and scenarios for software testing. • Perform functional testing, regression testing and keep track of all the new developments. • Use bug tracking software’s to track and report problems. • Producing the evaluated test reports and take part in software walk through.

• Must have strong experience in Business Analysis/Quality Assurance • Collaborate with leading Technology, Software and Service partners • Deliver best-in-class solutions

• Define and evolve the end-to-end QA strategy and processes for entire products, determining the most effective manual techniques to ensure "world-class" standards of quality • Plan and perform exploratory and manual testing for complex features, going beyond specifications to ensure the user experience is intuitive and seamless • Be the champion and source-of-truth for quality, helping both internal teams and clients identify systematic quality gaps while building processes to close them. Evangelize "quality at the source" across the development lifecycle • Own the documentation and reporting of quality metrics and bug tracking, ensuring the product team, engineers, and clients have clear visibility into project health • Partner with the PMs and TPMs to define acceptance criteria and manage release approvals • Lead cross-functional investigations into complex quality issues, driving them through to resolution with engineering and product teams

• Create test plans and test cases for information systems • Perform testing of in-house built systems and off-the-shelf software • Participate in the validation and change control processes of in-house built systems and off-the-shelf software • Perform the actions necessary to ensure quality control of information systems • Report and track defects and issues in the ticketing system • Follow the internal quality control processes and procedures • Plan and coordinate testing activities • Collaborate with developers, product managers, and other stakeholders to ensure quality standards are met • Follow the development of information technologies quality control and advance professional skills as may be necessary • Participate in developing and implementation of testing processes • Review requirements, specifications and technical design documents for information systems • Review code to ensure quality standards are met • Design and develop automation test scripts