Description The Role: The Remote Dealer Strategy Analyst is a key member of the OnStar Dealer Sales team, responsible for leading the strategy, deployment, and ongoing optimization of communications and training for remote dealer contacts across the U.S. This role will translate business and dealer needs into actionable AI CRM journeys, training, and communication tactics that help dealers sell OnStar more effectively. This analyst will serve as the primary point of contact for Remote Dealer cross-channel communications strategy , partnering closely with Sales, Marketing, Dealer Operations, and Legal/Privacy to create scalable, insight-led solutions that improve Remote Dealer performance and engagement. What You'll Do: - Lead Remote Dealer AI CRM strategy for remote dealer contacts across the U.S., including roadmap definition, AI-enabled journeys, and continuous optimization, with a focus on improving dealer performance and engagement. - Own performance measurement and analytics for remote dealer initiatives, translating data into clear recommendations and business impact stories - Develop and refine communication tactics and enablement tools for remote dealers that simplify AI/CRM capabilities, drive adoption, and are actively used by dealers and field teams. - Drive cross-functional collaboration with OnStar Sales, Marketing, Dealer Operations, and Legal/Privacy to deliver scalable, strategic solutions that improve contact quality, efficiency, education and dealer satisfaction. - Support day-to-day operations, governance, and documentation for AI-driven CRM campaigns and dealer-facing rules and policies to safeguard consistent, high-quality dealer experience. - Manage the Remote Dealer communications channels by actively troubleshooting issues and escalations with helpful, timely responses that exceed service expectations and generate positive feedback from dealers. Your Skills & Abilities (Required Qualifications): - Bachelor's degree in Business, Marketing, Data/Analytics, Communications or related field; or equivalent work experience. - 2+ years experience in one or more of the following: - CRM, marketing automation, or customer lifecycle management. - Dealer sales, automotive retail operations, or field sales support. - Analytics/insights or strategy roles focused on sales performance. - Demonstrated experience using data to drive decisions and improve performance - Strong business acumen with the ability to connect CRM/AI use cases to sales, revenue, and customer outcomes. - Excellent written and verbal communication skills, with the ability to simplify complex topics for dealer and field audiences. - Proven ability to work cross-functionally, manage multiple priorities, and deliver in a fast-paced environment. - Hands-on experience with AI-enabled CRM or marketing automation platforms• What Can Give You a Competitive Advantage (Preferred Qualifications): - Background in OnStar, or automotive subscription sales . - Familiarity with dealer performance metrics - Experience supporting remote sales teams - Comfort presenting to leadership and dealer/field audiences, including summarizing performance and next steps. #LI-JT2 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel <25% for this role. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. 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Available location: Singapore About the Role As a Business Analyst Intern on our Marketing team, you will play a crucial role in transforming data into actionable insights that drive strategic decision-making. You will dive into our Go-to-Market (GTM) data, identifying key trends, opportunities for improvement, and potential challenges. Your work will involve building compelling data visualizations and dashboards (using tools like Tableau or PowerBI) to help leadership understand performance across various regions and initiatives. This internship offers a unique opportunity to apply analytical skills in a fast-paced, high-impact environment, directly contributing to Cloudflare's mission and growth. Responsibilities - Analyze Cloudflare's Go-to-Market (GTM) data to identify performance trends, such as regional variations or campaign effectiveness. - Develop and maintain interactive data visualizations and dashboards using tools like Tableau or PowerBI to present findings clearly and concisely to leadership. - AI Workflow Innovation: Partner with the team to develop and refine custom Gemini "Gems" (specialized AI agents) designed to automate data cleaning, routine reporting, and regional content analysis - Collaborate with team members to understand business questions and translate them into analytical problems. - Support data-driven decision-making by providing timely and accurate insights into marketing performance and business operations. - Contribute to the continuous improvement of data collection, analysis, and reporting processes. Skills & Qualifications - Currently pursuing a Bachelor's or Master's degree in Economics, Finance, Data Analytics, Business Administration, or a related quantitative field. - Demonstrated proficiency in Microsoft Excel, including advanced functions such as Pivot Tables and VLOOKUPs. - Prompt Engineering & AI Orchestration: Familiarity with LLMs - specifically Gemini - with a demonstrated ability to build custom "Gems" or structured prompts that automate data synthesis and content generation - Strong analytical and problem-solving skills with an ability to interpret complex datasets. - Excellent communication skills, both written and verbal, with the ability to articulate findings to both technical and non-technical audiences. - Curiosity and a proactive approach to learning new tools and methodologies. - Available for a full-time 12-week internship, working from our Singapore office 3-5 days a week from May-Aug. Bonus Points - Familiarity with SQL or Python for data extraction and manipulation. - Experience with data visualization tools such as Tableau or PowerBI. - Prior internship experience in a data analysis or business intelligence role. You can check out our internship blogs to learn more about our program and hear directly from our past interns.

• Collaborate with business and technical stakeholders to gather, analyze, and document business requirements, translating them into clear user stories, use cases, and acceptance criteria. • Support product planning activities by refining and prioritizing backlog items to align business objectives, technical constraints, and delivery timelines. • Participate in solution design and systems analysis activities to ensure proposed solutions meet both functional and non‑functional requirements, including performance, scalability, and reliability considerations. • Support the delivery lifecycle from concept through implementation by contributing to backlog grooming, sprint planning, reviews, and release coordination. • Analyze existing systems, workflows, and processes to identify gaps, inefficiencies, and opportunities for optimization or modernization. • Act as a liaison between business and delivery teams, providing ongoing clarification of requirements, supporting testing and validation activities, and helping ensure timely delivery of high‑quality solutions. • Provide clear and consistent communication across stakeholders, sharing progress updates, risks, and dependencies to support informed decision‑making. • Develop and maintain functional and integration test cases based on requirements and acceptance criteria, ensuring coverage across end‑to‑end business and system scenarios. • Support test execution activities during sprint cycles, system integration testing, and deployments, including defect triage, validation of fixes, and verification of release readiness.

Job Posting Title Sr Business Manager, Concierge Economics (Remote - Eligible) This Senior Manager will serve as a critical leader on Concierge's Strategy & Analytics team, specifically focused on driving deeper understanding of Concierge economics. This leader's scope will span two distinct areas, both the existing Velocity Black business and Capital One Concierge, to drive customer outcomes and business value in both domains. To be successful in this role, individuals will need robust financial analysis and scenario projection skills, and especially an ability to translate this analysis into compelling narratives for the senior-most leaders of the company. Projects in this role include margin analysis, scenario analysis, testing & monitoring impacts, and ultimately driving progress toward one of the most exciting new strategic projects at Capital One. General Responsibilities: - Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior - Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month horizon - Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One - Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics - Marketing: Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies - Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis - Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently - Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability - Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management - Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business - Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results - Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills - Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment - Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: - Bachelor's Degree - At least 3 years of experience performing quantitative analysis - At least 3 years of experience performing qualitative analysis - At least 1 year of experience performing people management - At least 1 year of experience performing project management Preferred Qualifications: - Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering - 5+ years of experience in quantitative analysis - 5+ years of experience in qualitative analysis - 2+ years of experience in people management - 2+ years of experience in product development - 2+ years of experience in financial modeling - 2+ years of experience in economic forecasting - 2+ years of experience in project management Capital One is open to hiring a Remote Employee for this opportunity. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $219,000 - $249,900 for Sr. Business Manager McLean, VA: $200,700 - $229,100 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).