• Represent the company in the South of the country, with a focus on Paraná, expanding the customer base and local presence • Prospect new partners and business opportunities in Santa Catarina • Manage and retain the portfolio of active clients • Work consultatively, identifying needs and offering customized solutions • Be present at the main venues and networks in the events sector to generate networking and business opportunities

• Create strategic business plans outlining how you will manage sales and develop business within the region, including designing innovative marketing events • Develop relationships with key C-suite personas (e.g., CFO, CIO, COO, CDO) across a broad range of product lines. • Lead and orchestrate account strategy by mapping client relationships and leveraging a diverse virtual team (Solutions Consultants, Solutions Specialists, Customer Success resources, Partners, and Marketing). • Act as a trusted advisor by understanding your customers' unique business challenges and advising on how ServiceNow solutions can enhance their IT and business roadmaps. • Collaborate with internal specialists and support teams to ensure the right resources are engaged at the right time to close deals effectively. • Continuously build a healthy pipeline by identifying and qualifying opportunities in your territory. • Perform cost-benefit analysis of existing and potential customers • Become a front line, SME (subject matter expert), on all ServiceNow products and solutions, including attend classes, certifications and seminars related to industry, services, and products. • Contact regular and prospective customers to understand their business needs and communicate ways in which ServiceNow solutions can help • Monitor market conditions, product innovations, competitors' products, prices, and sales. • Prepare sales budgets and reports, keep sales records, present to key leadership and stakeholders, including providing biweekly forecast.

• Develop and execute strategic sales plans to achieve and exceed revenue targets within assigned territory. • Identify target accounts and build strong relationships with key decision-makers throughout the organization. • Maintain strong sales pipeline and forecast to increase visibility of short and long-term prospects through Salesforce. • Prospect, qualify, and close new enterprise accounts within the Fortune 500 while expanding relationships within the existing customer base. • Build and maintain relationships with account decision-makers and decision influencers, key business partners, and influencers in the territory. • Comprehensively understand client needs and pain points, positioning our software solutions as essential tools for their business success. • Maintain a deep understanding of our software products and effectively communicate their value propositions to potential clients. • Conduct product demonstrations and presentations that highlight the benefits of our solutions in addressing client challenges. • Monitor industry competitors, new products, and market conditions to understand a customer's specific needs. • Work closely with marketing, product development, and customer success teams to ensure a cohesive and integrated approach to client engagement. • Provide feedback from the field to help shape product development and marketing strategies. • Manage and grow partner relationships at the field level with ISVs and GSIs to drive revenue and client success. • Lead negotiations and contract discussions, addressing client concerns and objections effectively. • Close deals in a timely manner while ensuring customer satisfaction and long-term success.

• Develop and execute strategic sales plans to achieve and exceed revenue targets within assigned territory. • Identify target accounts and build strong relationships with key decision-makers throughout the organization. • Maintain strong sales pipeline and forecast to increase visibility of short and long-term prospects through Salesforce. • Prospect, qualify, and close new enterprise accounts within the Fortune 500 while expanding relationships within the existing customer base. • Build and maintain relationships with account decision-makers and decision influencers, key business partners, and influencers in the territory. • Comprehensively understand client needs and pain points, positioning our software solutions as essential tools for their business success. • Maintain a deep understanding of our software products and effectively communicate their value propositions to potential clients. • Conduct product demonstrations and presentations that highlight the benefits of our solutions in addressing client challenges. • Monitor industry competitors, new products, and market conditions to understand a customer's specific needs. • Work closely with marketing, product development, and customer success teams to ensure a cohesive and integrated approach to client engagement. • Provide feedback from the field to help shape product development and marketing strategies. • Manage and grow partner relationships at the field level with ISVs and GSIs to drive revenue and client success. • Lead negotiations and contract discussions, addressing client concerns and objections effectively. • Close deals in a timely manner while ensuring customer satisfaction and long-term success.