• Responsible for sourcing new sales opportunities. • Spends most of their time prospecting for new business, or following up on inbound leads. • Educates prospects and develops an opportunity pipeline. • Qualifies leads, sets appointments, and closes deals.

• Learn and communicate the Dozuki product advantages and benefits, addressing prospect pain points and positively positioning us within the competitive landscape. • Use our prospecting and enrichment tools to connect with key personas at ICP accounts, primarily by phone, and secondarily through email and social channels. • Independently monitor account signals and select the next key target in your outbound prospecting. • Schedule qualified meetings for Account Executives. • Communicate with the rest of the marketing team to continually iterate and align strategy and messaging for target accounts. • Maintain and update the CRM to ensure it is kept current and accurate.

*Position is Eligible for Remote / Work from Home Opportunity* Department: Provider Education Telecommuting Eligible: Yes Job Grade: N14 As a condition of employment, physical work location must be in one of the 50 states or the District of Columbia. Notice of Collection & Privacy Policy for Applicants Residing in California: California Applicant Privacy Policy | Noridian (noridiansolutions.com) Job Title Provider Outreach and Education Representative I Job Summary The Provider Outreach and Education (POE) Representative is responsible for providing education to providers/suppliers that focuses on reducing the Comprehensive Error Rate Testing (CERT) and reducing claim submission errors based on data analysis. This position produces educational material and web content on topics including enrollment, billing, coding, and new initiatives and delivers education through various innovative technologies. Key Performance Indicators - Provides one-on-one provider/supplier education - Collects and analyzes data to track and trend for purposes of education and reduction of workloads in respective operational teams affected - Excellent interpersonal and communication skills with the ability to lead in a group setting Essential Functions Key Duties/Responsibilities/Accountabilities - Educates, coordinates, and facilitates provider/supplier education opportunities via teleconference, online venues, leading in-person work groups, or group settings as the Subject Matter Expert (SME) - Provides quality education in a timely manner to meet internal and external standards as outlines by the Centers for Medicare & Medicaid Services (CMS) - Analyzes data and tracks trends in claim submission errors, appeals, telephone and written inquiries, or other data from operational teams, and educates as appropriate - Maintains extensive knowledge of CMS rules, regulations, processing guidelines, and online reference information - Communicates and coordinates with internal departments and senior leadership for educational opportunities that will help improve the workloads (volume, content, promotion of updates/changes, etc.) for each operational team, as applicable - Researches, problem solves, and responds to complex inquiries from internal and external customers within specified timeframes - Participates in, and actively supports, internal/external committee meetings such as Medicare Carrier Advisory Committee (CAC), coverage meetings, and Ask the Contractor Teleconferences (ACTs), etc. - Creates and updates written publications, 508 accessibility compliant content for web pages, presentations, and proposals for national speaking opportunities - Coaches and mentors' peers/employees on the education process, Medicare policies, standards, requirements, metrics, etc. - Actively contributes or takes the initiative to plan the upcoming years' education events, such as onsite travel, webinars, and the contractor, etc. - Ensure CMS reporting requirements are met with detailed information - Creates and updates internal control documentation to stay in compliance with International Organization of Standards (ISO) metrics - Understands and applies confidentiality and security guidelines - Identifies process improvement opportunities and takes initiatives to streamline and communicate to management team - Serves as an expert witness at trials Non-Essential Duties and Functions - Creates and interprets data analysis and runs reports as needed - Other duties as assigned Minimum Qualifications - Associates degree or 4 years' Medicare experience - Strong written and verbal communication skills - Professional writing skills - Demonstrated problem solving skills - Ability to plan, organize and prioritize - Ability to work under time constraints Preferred Qualifications Above requirements and the following: - 4 years' Medicare experience - Prior training and/or public speaking experience - Previous call center experience - Knowledge of the Medicare claims processing program - Knowledge of CMS regulations and guidance Environment and Cognitive/Physical Demands - Office Environment - Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve - Requires prolonged sitting and telephone use - Requires the use of office equipment such as computer terminals, telephones, copiers and printers - Infrequent lifting to 40 pounds - Require sitting, standing, walking, stooping, kneeling, carrying, reaching, pushing, and pulling - Travel up to 30% Segregation of Duties Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to: Segregation of Duties Principles, HIPAA, Security and Privacy, CMS requirements, the Noridian Compliance Program and any other applicable laws, rules and regulations. Statement of Other Duties This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description and may be required to perform any task requested by the supervisor or management. Total Rewards Package: Health, Dental and Vision Insurance, Voluntary Insurance Plans, Health Savings and Flexible Spending Accounts, 401k and Company Match, Company-paid Life Insurance, Education Assistance Program, Paid Sick Leave, Paid Holidays, Increasing PTO Accrual Plan, Medical/Parental/Disability Leave, Workers Compensation, Retiree Benefits, Severance Package, Employee Assistance Program, Financial and Health Wellness Benefits, Casual Dress, Open Office Setting, and Online Learning System. CMS Access Compliance and Regulation Contingency Statement Some positions require compliance with (i) federal and agency specific regulations and related clauses included in Noridian's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card. An employee in this position may be required to possess a “Federal Identification Card” (Federal ID) as a condition of employment. Federal ID’s may include one of the following: Personal Identity Verification (PIV) card, Personal Identity Verification-Interoperable (PIV-I) card, a Local-Based Physical Access Card issued by CMS, or a Local-Based Physical Access Card issued by another Federal agency and approved by CMS. Obtaining a Federal ID and continued eligibility for this position may require the successful completion of a Federal Background Investigation performed by the Federal Government and a residency requirement that you have lived in the United States at least three out of the last five years. Failure to obtain a Federal ID may result in the removal from the position or termination of employment. Equal Employment Opportunity Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Below is the salary range for potential new hires. Salary Range: The pay range for this position is $19.05 – $31.34 hourly, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Other Compensation: Incentive Plan & Lifestyle Benefit This job will be closed 04/03/2026 at 8:00AM CST. No further applications will be considered.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description The Business Banking Market Manager is an individual contributor sales position. This role is responsible for business development and sales within the Business Banking segment defined as companies with $2.5M - $50M in revenues. A successful Business Banking Market Manager will work to develop a pipeline of opportunities through various ways including self-sourced prospecting and partnering with Business Banking colleagues. This position will focus sales efforts in the more complex solution environment at the upper end of the SMB segment. Key Responsibilities - Prospecting, creating, and managing a pipeline of opportunity specific to companies in the $2.5M-$50M revenue space - Execute merchant sales strategies in the Business Banking segment - Execute successful sales campaigns - Provide activity reporting and progress toward objectives to leadership - Grow and maintain productive partner relationships with key stakeholders and bank partners - Basic Qualifications - Bachelor's degree, or equivalent work experience - Five to eight years of relevant sales experience - Ability to travel - Preferred Skills/Experience - Strong sales acumen and pipeline management skills - Considerable knowledge and experience in payment processing - Problem escalation and resolution skills - Excellent customer service and follow up skills - Exceptional verbal and written communication skills - Team player with excellent collaboration skills - A well-established pattern of achievement, competitive skills, energy, motivation, enthusiasm, and integrity is critical to being successful in this role - Ability to manage and execute multiple priorities effectively - Proficient in the use of Salesforce to manage opportunity - Merchant Services selling experience strongly preferred (3 or more years) - Point of Sale Software and Systems experience preferred Location - This role supports the Seattle, WA. market. Qualified candidates must be located in market. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.