Quartile logo
Quartile

Machine Learning to Improve E-Commerce Advertising

Customer Strategy Manager

Location

Brazil

Posted

63 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Customer Strategy Manager

Quartile

• Maintain direct ownership of 10+ key mid-market accounts • Manage client expectations and leading regular (weekly or bi-weekly) meetings with the client • Analyze key metrics of online marketing campaigns and present key findings and insights to clients • Oversee client performance, collaborating with data analysts to make optimizations to paid marketing campaigns • Prepare client reporting and quarterly business reviews to align Quartile value and client expectations • Serve as a strategic partner for clients as a subject matter expert in the areas of digital marketing, e-commerce and retail • Utilize data to expose awesome new opportunities for technology improvements and exposing them to our Product and Technology teams • Be a Quartile product expert by attending product training and roadmap sessions • Evaluate opportunities to grow Quartile’s partnership with their customers (new channel expansion, additional budget, testing opportunities, case studies, etc.) • Partner with Implementation team to develop overarching department strategy and the setup of new clients during onboarding process

Job Requirements

  • 3+ years of experience working with small to medium sized businesses in a client facing role
  • A proven track record of using data to drive strategic decision making; analytical in nature
  • Above average skills with Microsoft Excel (command over formulas, vlookups, pivot tables, etc.) and analytics platforms
  • Talented presenter with ability to captivate an audience and leverage data to tell a story
  • Capable of solving problems - maintaining a positive outlook when tackling challenges and coming up with solutions
  • Demonstrated ability to be professionally outspoken when managing tough customer conversations to yield positive results
  • English proficiency required—must be able to speak and write in the language fluently.

Benefits

  • Equal opportunity employer
  • Diversity and inclusion
  • Opportunities for professional development

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