Quartile

• Support Customer Strategy Managers, who lead client relationships and drive performance across top marketplace platforms • Shape campaign strategies, launch and manage campaigns, uncover actionable insights, and ensure clear communication with both clients and internal teams • Work closely with Customer Strategy Managers to translate client business goals into effective listing and feed optimization strategies • Monitor listing and feed performance on a regular basis, identifying trends that may impact paid media efficiency • Proactively alert Customer Strategy Managers to any significant findings or risks • Participate in customer calls to support discussions around listing quality and performance implications • Analyze cross-channel impact to optimize strategy holistically • Maintain strong communication with internal teams and clients • Generate new ideas and suggest improvements to listing structures, product attributes, and workflows • Stay informed on marketplace and feed-related updates • Engage in product and technology discussions, providing feedback on SEO and feed optimization tools • Conduct proactive listing and feed analyses to identify optimization opportunities • Develop and execute listing and feed optimization plans aligned with client goals.

Role Description We are looking for a Strategist, Promotions to join our rapidly growing Revenue team. As a Promotions Strategist, you will be exposed to all facets of the business and be encouraged to learn and develop skills both within and beyond your role. You'll be working surrounded by passionate, high-performing individuals. This role is responsible for designing, executing, and optimizing Amazon promotions at the account level — ensuring they are strategic, profitable, and fully integrated with advertising and client objectives. The ideal candidate is a flexible team player who will thrive in a fast-paced environment and wants the opportunity to continually learn and grow. Requirements - Minimum 18 months of experience as a CSM (Customer Success Manager) - Experience managing Amazon PPC campaigns - Strong understanding of the Amazon ecosystem (Seller Central / Vendor Central fundamentals) - Analytical mindset with the ability to interpret performance data and translate it into clear, actionable recommendations - Strong attention to detail and execution accuracy - Ability to manage multiple priorities and accounts simultaneously - Clear communication skills and ability to collaborate cross-functionally - English proficiency required — must be able to speak and write in the language fluently Qualifications - Experience with Amazon promotion types (Coupons, Deals, Price Discounts, etc.) - Track record of using data to craft narratives and drive decision-making - Experience creating reports, presentations, and other client-facing deliverables - Intellectual curiosity, with a strong desire to learn and experiment in a rapidly changing industry - Experience in a fast-paced, startup environment - Background in e-commerce or product-focused advertising What You’ll Do - Support our Promotions product, contribute to thought leadership, define best practices, and drive implementation of new processes for internal and external workflows. - Assist in training team members and influence the development of the promotions practice. - Conduct account and promotion audits to identify opportunities and risks. - Develop promo strategies aligned with client objectives, profitability considerations, and inventory position. - Select appropriate promotion types and define timing, duration, and discount depth. - Build and maintain promo calendars in coordination with CSMs. - Set up promotions within Amazon's Promotions environment with high accuracy. - Validate eligibility, pricing, and funding before launch. - Execute promotions in a timely manner following strategy approval. - Coordinate promotion-aligned advertising campaigns when applicable. - Monitor live promotions and adjust based on performance. - Optimize discount depth, product selection, and promo duration. - Ensure promotions remain aligned with performance and profitability goals. - Develop and present promo strategies in a clear and structured format. - Prepare materials (deck or written summary) for internal and client-facing use. - Provide regular performance updates during active promo periods. - Deliver post-promo analyses including incremental revenue impact, conversion rate lift, profitability/ROI assessment, and key learnings. - Partner closely with CSMs to align promo strategies with client priorities. - Support CSMs with strategy explanations, client-facing materials, and performance insights. - Join client calls when needed for strategy, results, or complex discussions. - Contribute to internal training by sharing real account examples and best practices. - Reinforce Promo Management frameworks in collaboration with CSMs. - Flag recurring issues, risks, and knowledge gaps to the Supervisor. - Continually stay up-to-date on industry trends and look for ways to apply new ideas. Company Description This is a PJ contract based out in Brazil.

• Support Quartile’s Finance team in driving process improvement, data visibility, and operational efficiency. • Act as a connector between business and technology — analyzing needs, designing process solutions, and managing projects that enhance our financial operations. • Hands-on in initiatives such as new billing processes, subscription management tools, financial data automation, and cross-functional reporting improvements. • Document business processes, workflows, and dependencies across finance operations. • Translate business needs into clear functional requirements and process documentation. • Manage project timelines, milestones, and stakeholder communication. • Support data quality initiatives, including data clean-up for month-end close. • Conduct business case analysis for new tools or process enhancements.

OVERVIEW: We are looking for a Strategist, Promotions to join our rapidly growing Revenue team. - As a Promotions Strategist, you will be exposed to all facets of the business and be encouraged to learn and develop skills both within and beyond your role. You'll be working surrounded by passionate, high-performing individuals. This role is responsible for designing, executing, and optimizing Amazon promotions at the account level — ensuring they are strategic, profitable, and fully integrated with advertising and client objectives. The ideal candidate is a flexible team player who will thrive in a fast-paced environment and wants the opportunity to continually learn and grow. REQUIREMENTS: - Minimum 1 year of experience as a CSM (Customer Success Manager) - Experience managing Amazon PPC campaigns - Strong understanding of the Amazon ecosystem (Seller Central / Vendor Central fundamentals) - Analytical mindset with the ability to interpret performance data and translate it into clear, actionable recommendations - Strong attention to detail and execution accuracy - Ability to manage multiple priorities and accounts simultaneously - Clear communication skills and ability to collaborate cross-functionally - English proficiency required — must be able to speak and write in the language fluently PREFERRED QUALIFICATIONS AND EXPERIENCE: - Experience with Amazon promotion types (Coupons, Deals, Price Discounts, etc.) - Track record of using data to craft narratives and drive decision-making - Experience creating reports, presentations, and other client-facing deliverables - Intellectual curiosity, with a strong desire to learn and experiment in a rapidly changing industry - Experience in a fast-paced, startup environment - Background in e-commerce or product-focused advertising WHAT YOU’LL DO: This role will support our Promotions product, contribute to thought leadership, define best practices, and drive implementation of new processes for internal and external workflows. In addition to day-to-day responsibilities, you will assist in training team members and influence the development of the promotions practice. Promotion Strategy & Planning - Conduct account and promotion audits to identify opportunities and risks - Develop promo strategies aligned with client objectives, profitability considerations, and inventory position - Select appropriate promotion types and define timing, duration, and discount depth - Build and maintain promo calendars in coordination with CSMs Execution & Launch - Set up promotions within Amazon's Promotions environment with high accuracy - Validate eligibility, pricing, and funding before launch - Execute promotions in a timely manner following strategy approval - Coordinate promotion-aligned advertising campaigns when applicable Performance Monitoring & Optimization - Monitor live promotions and adjust based on performance - Optimize discount depth, product selection, and promo duration - Ensure promotions remain aligned with performance and profitability goals Strategy Delivery - Develop and present promo strategies in a clear and structured format - Prepare materials (deck or written summary) for internal and client-facing use - Support both live client strategy presentations and async approvals via CSM-led communication Reporting & Insights - Provide regular performance updates during active promo periods - Deliver post-promo analyses including incremental revenue impact, conversion rate lift, profitability/ROI assessment, and key learnings - Ensure insights are clear, actionable, and client-ready CSM Collaboration & Client Support - Partner closely with CSMs to align promo strategies with client priorities - Support CSMs with strategy explanations, client-facing materials, and performance insights - Join client calls when needed for strategy, results, or complex discussions Internal Enablement & Knowledge Sharing - Contribute to internal training by sharing real account examples and best practices - Reinforce Promo Management frameworks in collaboration with CSMs - Flag recurring issues, risks, and knowledge gaps to the Supervisor - Continually stay up-to-date on industry trends and look for ways to apply new ideas This is a PJ contract based out in Brazil.

• Maintain direct ownership of 10+ key mid-market accounts • Manage client expectations and leading regular (weekly or bi-weekly) meetings with the client • Analyze key metrics of online marketing campaigns and present key findings and insights to clients • Oversee client performance, collaborating with data analysts to make optimizations to paid marketing campaigns • Prepare client reporting and quarterly business reviews to align Quartile value and client expectations • Serve as a strategic partner for clients as a subject matter expert in the areas of digital marketing, e-commerce and retail • Utilize data to expose awesome new opportunities for technology improvements and exposing them to our Product and Technology teams • Be a Quartile product expert by attending product training and roadmap sessions • Evaluate opportunities to grow Quartile’s partnership with their customers (new channel expansion, additional budget, testing opportunities, case studies, etc.) • Partner with Implementation team to develop overarching department strategy and the setup of new clients during onboarding process

• Develop client strategies: Create and own best practices for running TikTok Ads and TikTok Shop affiliate promotions that meet clients' growth and profitability objectives • Drive execution: Translate strategies and best practices into scalable processes and actionable playbooks for the TikTok Strategist team, ensuring consistent adoption and continuous optimization • Build and lead a team: Hire, develop, and lead a team of TikTok Strategists to serve as subject matter experts, partnering closely with Customer Success Managers to advise on client strategy and performance • Enable the broader organization: Partner with the Center of Excellence and Customer Success leadership to train client-facing teams on TikTok best practices, playbooks, and performance frameworks • Drive innovation: Build systematic experimentation processes to continuously test new techniques and strategies as both Quartile's platform and TikTok evolve • Align across functions: Serve as the internal TikTok "quarterback," collaborating cross-functionally with Marketing, Product, and Customer Success to implement strategies and deliver client results • Influence the product roadmap: Surface consistent feedback to Product, helping define and prioritize features and capabilities that support TikTok channel performance • Continually stay current: Keep up with TikTok platform updates, industry trends, and emerging social commerce best practices, bringing new ideas to the team

• Develop client strategies: Create and own best practices for running TikTok Ads and TikTok Shop affiliate promotions that meet clients' growth and profitability objectives • Drive execution: Translate strategies and best practices into scalable processes and actionable playbooks for the TikTok Strategist team, ensuring consistent adoption and continuous optimization • Build and lead a team: Hire, develop, and lead a team of TikTok Strategists to serve as subject matter experts, partnering closely with Customer Success Managers to advise on client strategy and performance • Enable the broader organization : Partner with the Center of Excellence and Customer Success leadership to train client-facing teams on TikTok best practices, playbooks, and performance frameworks • Drive innovation : Build systematic experimentation processes to continuously test new techniques and strategies as both Quartile's platform and TikTok evolve • Align across functions: Serve as the internal TikTok "quarterback," collaborating cross-functionally with Marketing, Product, and Customer Success to implement strategies and deliver client results • Influence the product roadmap: Surface consistent feedback to Product, helping define and prioritize features and capabilities that support TikTok channel performance • Continually stay current: Keep up with TikTok platform updates, industry trends, and emerging social commerce best practices, bringing new ideas to the team

• First point of contact during the incident resolution process • Work with engineers and vendors to solve incidents • Gathering information through client conversations and logging on support tools • Prepare user procedures, training manuals, and FAQ materials • Work at L1 level handling day-to-day issues and compliance • Support end-users on O365, Teams, Zoom, and other services • Follow RCA methodology and document workflows

• Drive execution : Develop and implement a tiered Strategist model for different customer segments and advertising channels. • Ensure consistent adoption of best practices and frameworks by Strategists that drive channel performance. • Partner with Customer Success leaders to evolve the model for how Strategists and Customer Success Managers collaborate to serve Quartile’s clients • Build and lead team : Hire, develop, and retain high-performing Strategist teams. • Establish clear career paths, learning opportunities, and performance frameworks • Operational Excellence : Build systems and processes to track performance, trends, and health of each channel. • Partner with Customer Success, Product, RevOps, and Center of Excellence teams to ensure effective execution • Align across functions : Bring learnings and feedback in each channel to internal teams including Product, Sales, Marketing, Customer Success and Executive Leadership to drive better business outcomes

• Perform daily verification of system and algorithm functionality; • Validate that data is correctly received, processed, and calculated; • Approve daily system operation according to a rotation schedule, including weekends and holidays; • Validate new products and changes to existing products; • Analyze the impact of changes on data, reports, and business rules; • Work closely with Product and Engineering teams; • Provide technical customer support through ticket management and resolution; • Identify, document, and communicate system inconsistencies, failures, or bugs; • Prioritize tasks based on urgency and business impact.