Quartile

• Own problems end-to-end, from discovery and framing through to shipped outcome, with full accountability for the business result • Move fluidly across product, design, engineering, business, and client-facing teams, maintaining context and momentum across all of them • Prototype fast, including with AI tools, to make ideas tangible and validate them before committing engineering time • Contribute code for simple changes — copy, config, feature flags, basic UI tweaks — to unblock work and move faster without waiting on handoffs • Hold your own in architecture conversations and stay close to the actual work to earn and maintain engineering's trust • Translate clearly between business and technology, keeping the focus on outcomes, customer problems, and stakeholder needs • Prioritize ruthlessly and defend those decisions with clear, data-backed business rationale • Build strong relationships across engineering, design, leadership, and external stakeholders to drive alignment and buy-in across groups with competing priorities • Adjust communication style and depth depending on the audience — technical teams, business or leadership

• Coordinate how CS teams are composed and structured against the long-term organizational plan • Design and maintain the operating model that governs how pods are built and how work flows through the team • Place the right people on the right accounts and projects based on technical fit, workload fit, and specialization • Embed the Skill Tree framework into pod and account assignment decisions • Maintain CSM and CGM workload standards across the team • Measure and balance workload and service levels across teams as accounts and projects move • Keep the Workload Dashboard live and connected to the Capacity Model • Ensure ≥90% of new accounts are assigned within week one; reduce VP manual intervention by 40% • Establish the account motion and client journey framework end to end • Build and maintain tools to track account transitions and pod graduation on schedule • Deliver decision-ready reporting to VPs and Directors on workload, account flow, pressure points, and their correlation with performance and churn • Measure how projects, process improvements, and AI deployments translate into real efficiency and workload gains • Maintain the hiring forecast vs. reality delta to within 10% • Feed account matching quality data into Account Risk V2

• Own the full project backlog (~22 active projects) in a single source of truth: status, priority, sponsor, and impact — kept live and visible at all times • Hold priority under pressure across competing demands and multiple stakeholders • Run a single intake for field needs and eliminate ad-hoc parallel requests • Prioritize with judgment rather than by who asks loudest • Translate CS vision into clear, actionable requirements • Map processes across the organization to determine what should be built with technology or AI — and what should not • Drive rollout with the champion network and ensure real adoption — not just launch • Unblock work with the AI Build Team and Science • Maintain the progress dashboard tracking headcount, cost, churn/NRR, adoption, and other key KPIs • Report on program impact monthly to CS leadership

Role Description We are looking for a DSP Strategist to join our DSP Team. As a Display Strategist, you will be exposed to all facets of the business and be encouraged to learn and develop skills both within and beyond your role. You'll be working surrounded by passionate, high-performing individuals. This role will be responsible for campaign strategy, launch, management, insights, reporting and client facing to present the strategies and the expansion of our media plans. The ideal candidate is a flexible team player who will thrive in a fast-paced environment, has very strong communication skills to navigate challenging situations with clients, applies data-driven decision-making, and is passionate about data analytics. You'll use data to build compelling narratives for our customers that align with our strategies and the path we believe their business should take to scale. Requirements - 5+ years of experience within the digital marketing and/or retail industries - 2+ years of experience working with digital marketing platforms and channels – Amazon DSP, DV360, Meta, Google Ads, etc. - 5+ years of experience within a client-facing role (preferably managing small and medium size brands) - Analytical in nature; BI or data analytics experience will be a significant differentiation - English proficiency required — must be able to speak and write in the language fluently Nice to Have - Amazon DSP, Meta, DV360, Google Ads or Google Analytics certification - Experience interfacing with clients regarding display strategy and performance - Track record of using data to craft narratives and drive decision-making - Experience creating reports and presenting them to customers with other deliverables - Intellectual curiosity, with a strong desire to both learn and experiment in a rapidly changing industry - Experience in a fast-paced, startup environment - Background in e-commerce or product-focused advertising What You’ll Do This role centers on hands-on account optimization and management. You will execute strategy adjustments and performance monitoring across a substantial portfolio of assigned DSP accounts. Our DSP product platform is continuously evolving, and as a strategist, you'll play a pivotal role in shaping its development by surfacing feedback and insights from your client work. - Lead assigned accounts: Act as the primary strategist across multiple DSP accounts, managing and monitoring performance while working closely with our Customer Strategy Manager (CSM) team to drive client success. - Develop media strategies: Create comprehensive media plans that account for seasonality, high-season periods, shopping dates, and low-season opportunities. Identify new audience segments and strategically design campaigns to expand client business across the purchase journey. - Execute campaigns: Own the full campaign lifecycle from initial strategy discussions with clients, through campaign development (audience targeting, campaign structure, creative alignment), launch execution, and ongoing reporting. - Optimize performance: Perform account analyses to identify optimization opportunities, recommend strategic adjustments, and communicate value to clients. Execute campaign changes per client requests with clear communication of expectations and potential outcomes. - Drive spend and retention metrics: Own monthly spend pacing and account MRR (Monthly Recurring Revenue) retention as core performance metrics tied to team bonus eligibility. Deliver consistent results against these key performance indicators. - Manage client relationships: Attend weekly or bi-weekly customer calls as requested by the CSM, leading performance recaps, addressing ad hoc requests, and managing follow-ups. For high-churn-risk accounts, actively defend strategies, educate clients on our methodology, and keep them engaged on account progress. - Diagnose and communicate: Understand each client's business and goals to formulate strategy for assigned accounts. Diagnose performance issues independently and communicate findings and recommendations with clarity and confidence. - Surface insights: Continually identify product and user experience feedback from client interactions and surface it to internal teams. Help shape the roadmap of Quartile's DSP product based on real client needs. - Stay current: Maintain awareness of industry trends and platform updates. Regularly attend trainings on Quartile's platform and collaborate with product leadership to understand how to leverage new capabilities. - Contribute to team: Assist in training and mentoring team members and influence the development of internal processes and best practices for DSP strategy and execution. Account Ownership & Execution You will manage client relationships, execute strategy, diagnose performance issues, and communicate results independently. You will work closely with our Customer Strategy Manager team, but you own the day-to-day execution and success of your assigned accounts. This is a PJ contract based out in Brazil.

• Support day-to-day operations of the Enablement team across all active initiatives. • Maintain and update the Enablement team's project tracker. • Coordinate cross-team logistics: scheduling sessions, sending communications, and managing meeting notes. • Track SME contribution commitments across programs and ensure timelines are met. • Maintain the Academy content calendar and track new hire progression through onboarding tracks. • Organize and tag Hub content for easy access.

Role Description We are looking for a V&V Assistant to join our team! As a V&V Assistant, you will join the team responsible for designing and implementing cutting edge technologies to develop data pipelines from the most important advertising channels of the world (Amazon, Google, Facebook, Instacart, Walmart and others), being awarded by Amazon as the best US Scaled Technology of 2022. This is an entry-level position. As a member of V&V (Validation and Verification), you will be responsible for ensuring that all the data flow is working properly and that the algorithm is working as specified, confirming that the entire system is consistent with the requirements. You will: - Access channels platforms and check if the Quartile's data basis is coherent with it; - Open tickets and follow them up with other tech teams; - Analyze and answer internal and external client tickets; - Understand Quartile's system and check its daily operations in general; Qualifications - Background in Engineering or other Exact Areas - Proven experience working in analytical roles - Professional Experience solving problems - Advanced Excel (vlookup, pivot table, sumif, countif, conditional formatting, etc.) - Intermediary English Benefits - Fully remote work - The opportunity to join an international team - Career growth opportunities - Generous Paid Time Off - This is a PJ contract based out in Brazil. Company Description

• Perform daily verification of system and algorithm functionality; • Validate that data is correctly received, processed, and calculated; • Approve daily system operation according to a rotation schedule, including weekends and holidays; • Validate new products and changes to existing products; • Analyze the impact of changes on data, reports, and business rules; • Work closely with Product and Engineering teams; • Provide technical customer support through ticket management and resolution; • Identify, document, and communicate system inconsistencies, failures, or bugs; • Prioritize tasks based on urgency and business impact.

• Support Customer Strategy Managers, who lead client relationships and drive performance across top marketplace platforms • Shape campaign strategies, launch and manage campaigns, uncover actionable insights, and ensure clear communication with both clients and internal teams • Work closely with Customer Strategy Managers to translate client business goals into effective listing and feed optimization strategies • Monitor listing and feed performance on a regular basis, identifying trends that may impact paid media efficiency • Proactively alert Customer Strategy Managers to any significant findings or risks • Participate in customer calls to support discussions around listing quality and performance implications • Analyze cross-channel impact to optimize strategy holistically • Maintain strong communication with internal teams and clients • Generate new ideas and suggest improvements to listing structures, product attributes, and workflows • Stay informed on marketplace and feed-related updates • Engage in product and technology discussions, providing feedback on SEO and feed optimization tools • Conduct proactive listing and feed analyses to identify optimization opportunities • Develop and execute listing and feed optimization plans aligned with client goals.

Role Description We are looking for a Strategist, Promotions to join our rapidly growing Revenue team. As a Promotions Strategist, you will be exposed to all facets of the business and be encouraged to learn and develop skills both within and beyond your role. You'll be working surrounded by passionate, high-performing individuals. This role is responsible for designing, executing, and optimizing Amazon promotions at the account level — ensuring they are strategic, profitable, and fully integrated with advertising and client objectives. The ideal candidate is a flexible team player who will thrive in a fast-paced environment and wants the opportunity to continually learn and grow. Requirements - Minimum 18 months of experience as a CSM (Customer Success Manager) - Experience managing Amazon PPC campaigns - Strong understanding of the Amazon ecosystem (Seller Central / Vendor Central fundamentals) - Analytical mindset with the ability to interpret performance data and translate it into clear, actionable recommendations - Strong attention to detail and execution accuracy - Ability to manage multiple priorities and accounts simultaneously - Clear communication skills and ability to collaborate cross-functionally - English proficiency required — must be able to speak and write in the language fluently Qualifications - Experience with Amazon promotion types (Coupons, Deals, Price Discounts, etc.) - Track record of using data to craft narratives and drive decision-making - Experience creating reports, presentations, and other client-facing deliverables - Intellectual curiosity, with a strong desire to learn and experiment in a rapidly changing industry - Experience in a fast-paced, startup environment - Background in e-commerce or product-focused advertising What You’ll Do - Support our Promotions product, contribute to thought leadership, define best practices, and drive implementation of new processes for internal and external workflows. - Assist in training team members and influence the development of the promotions practice. - Conduct account and promotion audits to identify opportunities and risks. - Develop promo strategies aligned with client objectives, profitability considerations, and inventory position. - Select appropriate promotion types and define timing, duration, and discount depth. - Build and maintain promo calendars in coordination with CSMs. - Set up promotions within Amazon's Promotions environment with high accuracy. - Validate eligibility, pricing, and funding before launch. - Execute promotions in a timely manner following strategy approval. - Coordinate promotion-aligned advertising campaigns when applicable. - Monitor live promotions and adjust based on performance. - Optimize discount depth, product selection, and promo duration. - Ensure promotions remain aligned with performance and profitability goals. - Develop and present promo strategies in a clear and structured format. - Prepare materials (deck or written summary) for internal and client-facing use. - Provide regular performance updates during active promo periods. - Deliver post-promo analyses including incremental revenue impact, conversion rate lift, profitability/ROI assessment, and key learnings. - Partner closely with CSMs to align promo strategies with client priorities. - Support CSMs with strategy explanations, client-facing materials, and performance insights. - Join client calls when needed for strategy, results, or complex discussions. - Contribute to internal training by sharing real account examples and best practices. - Reinforce Promo Management frameworks in collaboration with CSMs. - Flag recurring issues, risks, and knowledge gaps to the Supervisor. - Continually stay up-to-date on industry trends and look for ways to apply new ideas. Company Description This is a PJ contract based out in Brazil.

• Support Quartile’s Finance team in driving process improvement, data visibility, and operational efficiency. • Act as a connector between business and technology — analyzing needs, designing process solutions, and managing projects that enhance our financial operations. • Hands-on in initiatives such as new billing processes, subscription management tools, financial data automation, and cross-functional reporting improvements. • Document business processes, workflows, and dependencies across finance operations. • Translate business needs into clear functional requirements and process documentation. • Manage project timelines, milestones, and stakeholder communication. • Support data quality initiatives, including data clean-up for month-end close. • Conduct business case analysis for new tools or process enhancements.