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SmarterDx, founded in 2020 in New York, New York, is a health technology company focused on clinical AI solutions that enhance hospital revenue integrity and ca
Instructional Designer
Location
United States
Posted
124 days ago
Salary
$130K - $150K / year
Seniority
Senior
Job Description
Instructional Designer
SmarterDx
• Content Creation: Design and develop a library of customer-facing training content, including e-learning modules, scripts, presentations, videos, walkthroughs, interactive learning, and other reference materials • Instructional Design: Apply instructional design best practices (e.g., adult learning principles, learning objectives, assessments) to create effective and engaging learning experiences that meaningfully move the needle on product adoption and time to value • Collaboration: Work closely with Implementation, Customer Success, Support, Product, and Clinical SMEs to gather content, validate accuracy, and align training with real-world workflows • Content Management: Maintain and continuously improve educational content to ensure accuracy, clarity, and alignment with product updates • Technology & Tools: Demonstrated ability to use enabling tools (such as AI or automation) to maximize efficiency and quality in training content development • Analytics & Optimization: Track training engagement metrics and support reporting on effectiveness and adoption • Continuous Improvement: Incorporate feedback from users and internal stakeholders to continuously improve training quality and usability
Job Requirements
- Experience in instructional design, learning & development, enablement, education, or a related field, preferably within SaaS
- Experience with e-learning authoring tools, content management systems, learning management systems (LMS), and knowledge base platforms
- Strong written and visual communication skills, with the ability to translate complex concepts into clear, user-friendly content
- Working knowledge of instructional design principles and adult learning theory
- Experience creating learning materials such as presentations, e-learning modules, video tutorials, job aids, or guides
- Comfort working cross-functionally and incorporating feedback from multiple stakeholders
- Excellent project management skills, with the ability to prioritize and execute multiple initiatives simultaneously
- Ability to work independently while contributing to a collaborative team environment
Benefits
- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- Remote-First Team – Work from anywhere in the U.S.
- Unlimited PTO & 10 Holidays – So you can relax and recharge.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.
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