• Analyze real estate collateral pledged in connection with loan applications to determine an estimated value, using comparable ("comps") data from online sources such as Zillow, Redfin and others • Research local U.S. real estate markets • Create exhibits for reports • Perform administrative tasks, including data entry, composition of emails, and updating various documents and systems • Other projects and duties as assigned

• Provide expert-level support and guidance to Traxxall users, ensuring a seamless and productive experience • Analyze maintenance data to provide proactive insights and recommendations tailored to each client’s operational needs • Build and maintain strong, long-term relationships with clients through clear, professional communication and a deep understanding of their maintenance programs • Collaborate with internal teams to continuously improve support processes and product functionality based on client feedback • Uphold the highest standards of accuracy, integrity, and responsiveness in all client interactions

• Responsible for performing loss mitigation analysis and performance audits within company servicing-retained portfolio • Routinely audit loans selected for post-forbearance and active loss mitigation performance • Work directly with sub-servicer for compliance to company and investor policies and procedures • Monitor pipeline of loss mitigation workouts (forbearance, modifications, short sales, deed-in-lieu) • Assess necessary remedies to address noncompliance • Regularly examine data reports for accuracy, trends, and anomalies • Recommend and implement new monitoring and exception reporting • Works closely with Company’s sub-servicer, their systems, and reports • Review and audit sub-servicer for loss mitigation process and performance • Routinely review and monitor sub-servicer loss mitigation pipeline • Work with Management to develop procedural manuals and training materials related to the audit of sub-servicer’s loss mitigation performance • Communicate with Management regarding trends, issues, and needed escalation • Demonstrate a good working knowledge of the processes and procedures with the ability to identify and implement process improvement opportunities • Interact with investors, vendors, and agency representatives as needed

• Estudar a aplicação da tecnologia de inteligência artificial; • Definir protocolos técnicos corretos para uso de inteligência artificial e machine learning; • Elaborar documentação técnica de requisitos de aplicação da inteligência artificial; • Criar critérios de validação da aplicação de inteligência artificial • Elaborar planilhas gráficos, relatórios e outros documentos referidos pela coordenação; • Apoio geral a coordenação.